This responsible and technical work involving the classification, correction and coding of information and crime reports. Bargaining unit position.
Nature Of Work
Employees performs a wide variety of responsible and complex tasks in the Police Records Section and deal with highly confidential and sensitive information. Work is performed in partnership with internal and external customers, divisions, units and criminal justice agencies to deliver effective services. Under general supervision, the employee performs assignments which are of above average difficulty and require the exercise of some initiative and independent judgment. Assignments are reviewed through observation, review of records and results obtain.
Examples of Duties
Input and retrieve data into a complex Records Management System efficiently and with a high degree of accuracy; ensure all required data is included in reports and meets quality control standards for appropriate formats and accuracy.
Review initial and supplemental crime reports prepared by law enforcement personnel to ensure the elements of crime are documented in accordance with Florida State Statues.
Review and validate report content (location grids, offenses, entities, property pages, etc.) during transcription for errors in accordance with department and NIBRS guidelines; makes corrections and/or updates accordingly.
Provide quality assurance by classifying and coding complex crime reports entered into TPD records management system software prior to submission to the State of Florida and the FBI.
Research incorrect data entered, multiple name files, and incomplete reports to merge and update information in the correct report.
Match arrest information in crime reports with the arrest charge(s) in the Sheriff Office’s Jail Management System (JMS) and make all necessary corrections.
Create a street check after receiving report synopsis from HCSO CPI investigator ensuring it is routing correctly to the HCPID handle for follow up; ensure the synopsis created is attached to the street check and the CPI investigator is provided with the street check number.
Administer and manage E-CRA (electronic criminal report affidavits) platform for a variety of registration and civil citation programs.
Take calls and generate reports to document reports or information on various public nuisances or issues as necessary. This requires customer service skills, knowledge of various codes as needed, editing, and routing the reports created.
Access, review and/or correct as necessary information in multiple law enforcement related systems and databases.
Provide support to police officers regarding their report questions and concerns: provide customer service support as necessary to the public.
Performs related work as required.
Knowledge, Skills & Abilities
Considerable knowledge of: standard office practices and procedures utilized in Records along with research and analytical techniques in the extraction and presentation of crime data.
Working knowledge of: English grammar, punctuation, and spelling; effective communication techniques; records principles and practices, records policies, procedures and the ability to apply this knowledge to the processing of records transactions, laws, rules, and regulations pertinent to this position.
Some knowledge of: federal, state, and county laws, ordinances, and regulations governing the dissemination of criminal information; law enforcement technology; practices used to receive and access calls for assistance; records system standard operating procedures; general office policies, procedures, and practices; agency policies, procedures, and guidelines.
Ability to: understand and follow complex oral and/or written instructions; work independently and complete activities assigned; train others in a variety of assignments; establish and maintain effective working relationships with other employees and the general public; detect errors, maintain accurate records, conduct research of files and records, and prepare reports; perform data entry tasks with minimal errors using various computer software programs.
Graduation from an accredited high school, preferably supplemented by course work in business administration, computers, or a related field, and one (1) year of experience in data collection and advanced records keeping work or an equivalent combination of training and experience.
Licenses or Certifications
Possession of or ability to obtain the following certifications within 6 months of employment: NCIC/FCIC certification (every 2 years), DAVID, HCSO records system, SAO, FEMA certification.
Employees may be required to work rotating shifts, including nights, weekends, holidays, and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.