$18.95-$27.10 Hourly / $3,284.67-$4,697.33 Monthly / $39,416.00-$56,368.00 Yearly
Answers inquiries by telephone and in person regarding work orders for vehicle maintenance repairs, radio installation appointments, delivery of goods and services, and utilities services.
Maintains service status of all mobile radio units; dispatches units by radio through the use of code signals; dispatches appropriate personnel to accidents and incidents.
May approve vehicle maintenance work orders for shop repairs.
Maintains division complaint records and prepares reports as required; records, files and stores vehicle maintenance logs, reports and other related documents; assists with updating vehicle and two-way radio inventories.
Performs related work as required.
Considerable knowledge of : the rules, regulations, procedures, and functions of utility services; dispatcher functions.
Working knowledge of: appropriate municipal codes, ordinances and resolutions; departmental policies and procedures.
Some knowledge of: the City layout and geographical area.
Ability to: react quickly, calmly and rationally in emergencies; perform basic mathematical calculations with speed and accuracy; understand and follow complex oral and/or written instructions; operate radio dispatching equipment; speak clearly and communicate effectively with all personnel and the general public; explain the operation to others when required; establish and maintain effective working relationships with customers, other employees and vendors.
Skill in: the use of two-way radio communication equipment.