Under direction, an employee in this class performs responsible work in
directing all commercialor residential solid
waste services including garbagerecycling, yard
waste and special services. Work is of considerable difficulty and involves the
application of considerable initiative and independent judgment in developing
and recommending methods to address specific projects/problems, improve
efficiency, and increase services/revenues. Tact and diplomacy are required in
responding to customer inquiries and complaints. Work is reviewed through
conferences, reports submitted, and results achieved.
Examples of Duties
Oversees all commercial or residential services for the Solid Waste
department, including assigned personnel, equipment, and other resources;
initiates new accounts responsible for generating revenue; participates in
formulation and monitoring of the budget; responds to and resolves customer
complaints; conducts staff meetings to discuss program goals, measureperformance and needs, and to provide in-service
Coordinates solid waste
collection for commercial or residential customers; reviews and analyzes
commercial or residential collection routes, pick-up locations, types of
services provided, and other data; designs and regularly balances routes for
maximum efficiency; analyzes and establishes new procedures for commercial and
efforts with other departments and event coordinating companies for City
sanctioned and non-City sanctioned special events.
Manages commercial or
residential recycling program; implements programs designed to heighten
business or homeowner awareness and promote recycling; assesses performance of
the commercialor residential recycling program.
Coordinates all aspects
of the Solid Waste Enhanced Environment Program (SWEEP); oversees: the pick-up
of illegal debris accumulations on the right-of-way.
Prepares reports and correspondence;
assigns, develops, and evaluates personnel; serves as respondent in the
grievance procedure; administers discipline when required.
Performs related work as
Knowledge, Skills & Abilities
of: solid waste collection, recycling and disposal
practices; occupational hazards of solid waste operations and safety practices
and methods of promoting safety among solid waste staff; current developments,
literature and sources of information relating to the solid waste industry.
Working knowledge of: modern management practices and procedures; application of information
technology to monitoring and analysis of activities.
Ability to: plan, assign, direct, and coordinate the work of skilled and unskilled
trades personnel in a manner that promotes full performance; set clear
objectives and measures to monitor process, progress and results; develop a
team environment; establish and maintain effective working relationships with
city employees and the general public; handle persons in a calm and guiding
manner and secure essential information from them pertaining to their requests,
problems, or complaints; write and speak clearly in a variety of communications
Skill in: research and analysis of data for preparation of recommendations.
Graduation from an accredited college or university with a bachelor’s
degree in engineering, business administration, environmental science or a
related field and five (5) years of experience in supervision of solid waste
collection and/or disposal activities; or an equivalent combination of training
Licenses or Certifications
Possession of a valid Florida driver’s license; a
valid Florida Commercial driver’s license, Class “B” preferred. SWANA
certification within nine (9) months of appointment.
During periods when the Mayor issues an emergency declaration for the City
of Tampa, all employees may be required to work in preparation, response or
recovery activities related to the stated emergency.
CLASS: 381930; EST: 2/17/2020 11:36:00 AM; REV: 2/17/2020 11:36:00 AM;