City of Tampa

Solid Waste Commercial Services Supt (#381920) S19

$37.92-$56.89 Hourly / $6,572.80-$9,860.93 Monthly / $78,873.60-$118,331.20 Yearly

Nature Of Work

Under direction, an employee in this class performs responsible work in directing all commercial solid waste services including recycling, special services, brush sites, transfer station, and container maintenance. Work is of considerable difficulty and involves the application of considerable initiative and independent judgment in developing and recommending methods to address specific projects/problems, improve efficiency, and increase services/revenues. Tact and diplomacy are required in responding to customer inquiries and complaints. Work is reviewed through conferences, reports submitted, and results achieved.

Examples of Duties

Oversees all commercial services for the Solid Waste department, including assigned personnel, equipment, and other resources; initiates new accounts responsible for generating revenue; participates in formulation and monitoring of the budget; responds to and resolves customer complaints; conducts staff meetings to discuss program goals, performance and needs, and to provide in-service training.

Coordinates solid waste collection for commercial customers; reviews and analyzes commercial collection routes, pick-up locations, types of services provided, and other data; designs and regularly balances routes for maximum efficiency; analyzes and establishes new procedures for commercial and bulk service.

Manages the work and performance of certified contractors and personnel at the McKay Bay Transfer Station including short distance hauling and disposal.

Coordinates clean up efforts with other departments and event coordinating companies for City sanctioned and non-City sanctioned special events.

Manages commercial recycling program; implements programs designed to heighten business owners’ awareness and promote recycling; assesses performance of the commercial recycling program.

Coordinates all aspects of the Solid Waste Enhanced Environment Program (SWEEP); oversees: container maintenance shop, the pick-up of illegal debris accumulations on the right-of-way, and the yard waste drop off (brush site) operations.

Prepares reports and correspondence; assigns, develops, and evaluates personnel; serves as respondent in the grievance procedure; administers discipline when required.

Performs related work as required.


Knowledge, Skills & Abilities

Considerable knowledge of: solid waste collection, recycling and disposal practices; occupational hazards of solid waste operations and safety practices and methods of promoting safety among solid waste staff; current developments, literature and sources of information relating to the solid waste industry.

Working knowledge of: modern management practices and procedures; application of information technology to monitoring and analysis of activities.

Ability to: plan, assign, direct, and coordinate the work of skilled and unskilled trades personnel in a manner that promotes full performance; set clear objectives and measures to monitor process, progress and results; develop a team environment; establish and maintain effective working relationships with city employees and the general public; handle persons in a calm and guiding manner and secure essential information from them pertaining to their requests, problems, or complaints; write and speak clearly in a variety of communications settings.

Skill in: research and analysis of data for preparation of recommendations.


Minimum Qualifications

Graduation from an accredited college or university with a bachelor’s degree in engineering, business administration, environmental science or a related field and five (5) years of experience in supervision of solid waste collection and/or disposal activities. 

Licenses or Certifications

Possession of a valid Florida driver’s license; a valid Florida Commercial driver’s license, Class “B” preferred. SWANA certification within nine (9) months of appointment. 


During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

CLASS: 381920; EST: 8/12/2013; REV: ;