City of Tampa

Under direction, the employee performs supervisory activities including scheduling, assignment, and review of office work involving stormwater utility (SWU) program and coordination of office activities supporting the stormwater program.

An employee in this class serves as the central point of contact and oversees the SWU program. The SWU is funded by both the Stormwater Services Assessment, which includes a mitigation credit, and the Capital Improvement Services Assessment. Employee evaluates mitigation credit applications and determines applicable mitigation credits to property owners based on related policy. Under general direction, the employee implements and monitors the stormwater service assessment and capital improvement assessment programs. Both programs are managed in compliance with the statutory requirements for the collection of the utility fees. Employees must exercise use of independent judgment, considerable tact and initiative in performing assignments and interpreting departmental policies and procedures for subordinate employees and the public. Work is reviewed while in progress through conferences, reports submitted, and results obtained.

Oversees and administers the SWU program. Researches and evaluates other agency programs related to stormwater assessment and makes recommendations to department managerial personnel.

Maintains business relationships and leads the activity schedule between the division, the assistant City Attorney, consultants, GIS team, City Council, and the Hillsborough County Property Appraiser’s Office.

Supervises and trains staff serving as primary contact for all inquiries, billing disputes, complaints, and all related SWU matters.

Oversees research of official records to determine ownership or status of real property identified by engineers and field staff as potential property to be acquired for easements desired to facilitate stormwater system design efforts; identifies issues that may impact the feasibility of obtaining such property or easements, such as disputed ownership or existing easements with other utilities.

Manages government billing data, inquiries on payments, and delinquent accounts; reviews and advises management on changes to federal, state, and local laws, regulations, rulings and ordinances that impact SWU fees and the collection thereof; performs related calculations, offers resolution, completes supporting documentation and official corrections.

Develops and maintains standard operating procedures related to SWU program and office activities.

Assists department managerial personnel with Stormwater Business Plan development and periodic updates.

Tracks city council requests related to stormwater program.

Serves as a primary public records liaison of the division.

Composes, edits and prepares correspondence, reports and forms as well as documents and contracts for the division; refers issues to division staff as appropriate.

Generates, maintains, and revises department information files and indexes; attends various meetings and confers with staff to obtain information concerning departmental planned activities.

Serves as the point of contact between the division and Change Management team.

Oversees financial and payment processing through ORACLE E-Business Suite System and purchasing coordination.

Performs related work as required.

Considerable knowledge of: researching data from internal & external sources; collecting, assimilating, analyzing, interpreting data and drawing sound conclusions; business English and mathematics; appropriate municipal, state, and federal codes, ordinances, resolutions, regulations, and legislation in relation to SWU fees and property acquisition; standard office practices, procedures, and equipment; municipal organization, programs, and policies; financial and budgetary principles, practices, and procedures.

Working Knowledge of: GIS systems (MapInfo, Arc GIS), ORACLE HR, ORACLE E-Business Suite; operation and capabilities of personal computers and related software; general real estate policies, processes, procedures and practices; preparation of legal documents pertaining to real estate transactions; engineering office methods, procedures and practices; rules, regulations, procedures, and functions of the division.

Ability to: coordinate and manage various projects in an efficient and effective manner maintaining strict deadlines, follows complex instructions, assimilate information, interpret written and numerical data, and arrive at decisions independently in accordance with established rules, regulations and codes; locate, organize, and analyze data from files and other records; prepare and edit clear and concise written reports; compose, edit, and correct correspondence for final typing and production; establish and maintain effective working relationships with employees, municipal officials, and the general public.

Graduation from an accredited high school or vocational school and seven (7) years of progressively responsible administrative/clerical experience involving public contact work to include: three (3) years of experience in the use of a commercial GIS software package (MapInfo, ArcMap) and three (3) years of real estate experience (e.g. title searches; research on property; etc.); and five (5) years of supervisory experience.

Preference will be given to candidates who have experience working in an engineering environment.

Possession of a valid driver’s license may be required.

Evaluation of education and experience. Drug testing is included in all pre-employment processing.

During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.