$33.20-$49.77 Hourly / $5,754.67-$8,626.80 Monthly / $69,056.00-$103,521.60 Yearly
Provides assistance to the wastewater collection division manager in maintaining focus on the vision of the organization; continuously communicates the vision to other team members; leads by example; proactively interacts with the organization; builds and maintains a culture of trust.
Performs assignments related to wastewater collection system preventive and reactive maintenance matters; investigating and preparing responses to claims; coordinating emergency planning and response; coordinating special projects.
Coaches and motivates other team members and team leaders; facilitates communication within the teams; identifies problems in early stages and applies appropriate solutions; reviews/updates standard operating procedures (SOPs); evaluates performance of teams and team leaders; mediates employee disputes; makes timely decisions.
Stays current with industry trends and new strategies; ensures that sufficient resources are available; directs implementation of new strategies.
Supports the core business by removing obstacles, taking responsibility and making timely decisions.
Performs biannual review with team leaders; schedules face-to-face meetings with all utility technicians.
Performs related work as required.
Considerable knowledge of: the organization; budgeting; performance management; regulatory requirements; cost/benefit analysis.
Ability to: build and motivate teams; maintain external focus; problem-solve; make effective decisions.
Skill in: communication decision making; interpersonal relations; coaching; conflict resolution; delegation; managing diversity; team building; facilitation; problem solving; computers.
Personal Characteristics: approachability; compassion; composure; decisiveness; ethics and values.
Areas of Accountabilities: bi-annual review with team leaders; number of face-to-face meetings with all utility technicians; timeliness of decisions; identification of problems in early stages.