City of Tampa

This is highly responsible supervisory work at Stormwater Operations or Wastewater Collections.

An employee in this class is responsible for ensuring the efficiency, productivity and effective performance of a team at either the Water Distribution, Stormwater Operations or Wastewater Collections Division. Under limited direction, the employee performs tasks of more than average difficulty requiring the exercise of considerable initiative and independent judgment. Team Leaders also assists with maintaining the Collection system zone teams performing duties such as, emergency response, sewer cleaning, TV Inspections, preventive maintenance, and emergency repair activities, to ensure the reliable, efficient, and cost effective operations of the Collection system. An important aspect of this job is coaching, motivating and training of team members. This position requires flexibility and being available during emergency situations and may serve in an on-call status on a rotational basis. This position also requires candidate to be available 24/7 for after hour notifications and may be required to report to work after hours, including, nights and weekends during emergencies. Work is reviewed through conferences, reports submitted, and results obtained.

Above average knowledge of: team dynamics; performance management, how to lead and direct teams, and performance management, scheduling team activities; prepare and monitor team budgets; performance measure; cost/benefit analysis; providing feedback.

Above average ability to: motivate; organize; train, coach, mentor; resolve conflicts; facilitate meetings; set and monitor goals; perform technician 1 on 1’s, read and interpret plans and specifications. Intermediate computer skills. Claims responses; overflow and regulatory agency reporting; perform skills matrix demos; approve leave requests and timecards in KRONOS. Incident and accident investigations; assist with the hiring process, motivate and organize.

Advanced skill in: decision making; communication including verbal, written, and listening skills, providing constructive feedback, motivating, mentoring; problem solving. Responding to and resolving customer complaints, coaching; peer assessment; team building; managing diversity, facilitation; problem solving; conflict resolution, decision making; communication. 

Personal Characteristics: approachability; compassion; composure; decisiveness; ethics and values, approachability; compassion; composure; decisiveness; ethics and values.

Areas of Accountabilities: how often personnel conflicts are taken to leadership, how often personnel conflicts are taken to leadership; number of times team meets performance measures; number of skill blocks obtained per team member; weekly team meetings; assists in maintaining continuous 30-day forecast of resources and projects; quarterly round table evaluations among team leaders, number of times team meets performance measures; number of skill blocks obtained per team member; weekly team meetings with agenda forwarded to leadership; assists in maintaining continuous 30-day forecast of resources and projects; quarterly round table evaluations with team leaders; monitor team operating and capital budgets; Schedule work assignments; monitor overtime usage, team assets, equipment, and vehicles; personal evaluations completed timely, performance management. 

Basic ability to: read and interpret plans and specifications, basic scheduling and budgeting.

Intermediate skill in: coaching; peer assessment; team building; managing diversity; facilitation; problem solving; conflict resolution; computers.

Mobility— very frequent standing and walking; occasional sitting, very frequent pushing, pulling, balancing, bending, twisting, climbing, kneeling, squatting; confined spaces; Lifting/Carrying—frequently 50 pounds or less; occasionally 20 — 60 pounds; Dexterity — frequent handling, reaching, grasping, and fingering; Hearing/Talking — frequent hearing and speaking normal speech and speaking loudly over equipment noise; occasional hearing/talking on a radio; Visual —frequent use of good overall vision, at normal or corrected to normal acuity; frequent use of depth perception and peripheral vision; occasional reading and close-up work; very frequent computer monitors, attention to details, monitoring equipment, detailed inspection, transcription/proofreading; Environmental — occasional indoors, very frequent outdoors, exposure to dirt, dust, smoke, fumes, and odors, exposure to varied weather conditions or working with hazardous materials, dangerous equipment; noise; Emotional/Psychological — frequent concentration and working independently; Special Requirements — working overtime, weekends, nights, holidays and/or emergency call-back; occasional travel.

Graduation from an accredited high school or vocational school and five (5) years of experience in leading or working in a team environment, preferably with stormwater operations, wastewater collections or comparable industrial experience; or an equivalent combination of related training or experience.

Possession of a valid Florida driver's license. *(Florida “A’ CDL, with tanker endorsement, FWCPOA Class “A”, “B”, “C” Collection Certifications.  FDOT Advanced MOT certification, NASSCO PACP, MACP, LACP Certification.  NIMMS 100,700,300,400 certifications).

Evaluation of education and experience. Drug testing is included in all pre-employment processing.

Employees may be required to work rotating shifts, including nights, weekends, holidays and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response, or recovery activities related to the stated emergency. A person in this position may also be assigned to perform duties as an ERC Commander role during a storm activation.