This is lead supervisory work responsible of maintaining
water quality in the City of Tampa’s potable water distribution system.
Nature Of Work
An employee in this class is responsible for oversight of
field staff, planning work activities of multi-skilled work teams, coordinating
with other City departments and outside agencies and for performing tasks of
average difficulty involving the maintenance of distribution system water
quality. Under general direction, the employee is required to exercise
reasonable initiative and judgment in the field in evaluating water quality
problems, the condition of backflow situations and assists the Field Quality
Supervisor with training and development of department staff. The position
involves field activities that require sample collection, inspections,
assessment and public contact and office activities that involve managing
backflow databases for City owned assets, privately owned commercial accounts
and spreadsheets for compliance sampling, flushing and customer interactions. In
addition, the employee is responsible for providing general information to the
public in response to customer inquiries. Work is reviewed while in progress
and upon completion through continuous observation, reports submitted, and
results obtained. Administrative duties will include, but not limited to
employee development, work scheduling and performance evaluation.
Examples of Duties
Responds to customer inquiries via the message center and
assigns field quality staff to respond, documents the actions taken to resolve
and updates the message center and/or other departments of the outcome.
Oversees flushing of distribution system in response to
customer concerns and laboratory investigation; provides appropriate
documentation of field conditions and assessment of the localized water quality
conditions; troubleshoots and identifies sources of customer water quality
concerns and communicates relevant information to DLT management.
Collects water quality samples in response to customer
concerns, monitoring schedules and requirements, and laboratory investigations;
documents field collections of water quality samples; logs in samples and
tracks Field Quality COCs.
Performs water quality analysis at the field.
Delivers notifications regarding water quality
procedures, testing, and related concerns in the distribution system; interacts
with customers in the field; maintains up-to-date knowledge regarding water
Plans and schedules work
activities for work teams assigned to perform annual testing & repair for
City owned assets.
forecasts of resources and projects; prioritizes schedules, and coordinates
resources; coordinates work and training needs with the Field Quality
Supervisor, training coordinator, support groups and leadership.
Development Services on backflow & cross-connection requirements relating
to the water commitment process and permits.
Works with customers,
their agents, architects and contractors to ensure their compliance with the
City’s backflow and cross connection program.
Tests, maintains, operates, and repairs city owned
backflow prevention devices; inspects commercial, residential, and industrial
facilities for cross-connection control; performs cross-connection inspections
on new meter sets for well replacements; maintains and collects information for
the cross-connection databases.
Supports the Field Quality Supervisor in the daily
operations of the Field Quality Division and manage shifts as needed.
Performs related work as required.
Knowledge, Skills & Abilities
Considerable knowledge of: federal, state,
and local rules, codes and ordinances as they apply to cross-connection control
and distribution water quality.
Intermediate knowledge of: distribution
system service area; word processing and data management programs; proposed
activities which impact distribution water quality monitoring programs;
occupational hazards, appropriate precautions and methods of promoting safety;
practices, methods, tools, and equipment utilized in laboratory field testing
analysis of water samples.
Working knowledge of: testing,
maintenance, operation, and repair of backflow prevention devices; practices,
methods, tools, and equipment utilized in sample collection; maintenance,
operation, and repair of flushing equipment; field water quality monitoring
Ability to: operate, repair and maintain
equipment; interpret blueprints and design plans; communicate effectively, both
orally and in writing; prepare clear and legible reports; establish and
maintain effective working relationships with other employees and the general
Skill in: the operation and maintenance of backflow prevention
equipment; operating hydrants and blow-offs; troubleshooting distribution
system water quality problems; customer service.
Advanced skill in: computers (Accela, Cayenta, Tokay, Outlook, Excel, Word and reporting
software); records keeping.
Graduation from an accredited high school or GED with ten
(10) years of progressively responsible water utility experience, preferably
with five (5) years water distribution and water quality testing experience.
Licenses or Certifications
Possession of a valid Florida driver’s license.
Backflow Tester & Repairer Certification within 12
During periods when the Mayor issues an emergency
declaration for the City of Tampa, all employees may be required to work in
preparation, response or recovery activities related to the stated emergency.