$27.71-$41.50 Hourly / $4,803.07-$7,193.33 Monthly / $57,636.80-$86,320.00 Yearly
Responds to requests from the general public; provides facility tours upon request; coordinates staffing from department/division personnel for participation in public events; provides department/division employees to schools, science fairs, etc.; provides responses to questions and complaints from the public concerning departmental/divisional operations and facilities.
Provides educational materials and opportunities on request; maintains library of relevant materials; makes brochures and handouts related to the department/division available for dissemination to interested parties.
Ensures communication plan is executed properly; prepares and distributes department newsletter; provides continuous improvement program updates; provides informational video announcements; provides communications to external stakeholders.
Performs related work as required.
Advanced knowledge of: facilities and programs of the assigned area.
Intermediate knowledge of: the city organization and functions; desktop publishing.
Advanced ability to: professionally represent the department/division and the city; exercise independent judgment in determining what, when and how to effect communications; communicate effectively to a wide variety of stakeholders.
Intermediate ability to: utilize written and oral communications in an effective manner; deal with the public in an effective manner.
Advanced skill in: organization of communications and public relations materials and programs; use of computers (Access, Word, Excel, PowerPoint); video production; interpersonal relations; writing and summarizing complex materials for publication.
Intermediate Skill in: scheduling.
Desirable: knowledge of purchasing procedures.