Employees in
this class are responsible for performing a variety of systems design and
analysis tasks of considerable difficulty. Employees provide supervision over
large departmental information technology sections and direct the work of lower-level
programmers and systems analysts. Under direction, employees participate in training programs
to enhance their own knowledge
and skills and conduct training
for other staff in areas of personal interest and expertise. The
completion of independent research and preparation of cost/benefit analyses that
require considerable initiative and
independent judgment be exercised. Employees also assist in the preparation of management initiated special projects and in the evaluation of software/hardware
products. Work is reviewed through discussions, reports submitted, and results
obtained.
Gathers information and documents current
procedures; analyzes and evaluates operational procedures and production systems; develops or
modifies system documentation and user procedures; develops and/or modifies
functional specifications.
Coordinates system/application efforts between department and T&I, vendors,
or consultants; performs
needed system tasks.
Participates in training programs
to improve and increase competencies; conducts training sessions
for other staff;
prepares and conducts
user training programs.
Prepares test data and verifies system test results;
consults with user, technical staff, and functional project team members
on questions; analyzes
and resolves system problems; serves as user liaison in development and
maintenance projects.
Engages in independent research
and prepares and presents reports
of findings; develops
cost/benefit analyses.
Plans, assigns,
supervises, and reviews
the work of subordinates; completes performance evaluations, approves
leave and training
requests, administers
discipline as needed, and serves as respondent in the grievance process.
Participates in technical system design from functional specifications; assists in evaluation of application and
hardware products; coordinates special administrative projects and assists in special projects
developed by management.
Formulates logical
statements of business
problems and devises
procedures for solutions, usually through computer
systems.
Performs related
work as required.
Considerable knowledge of: procedures and processes utilized
in converting manual
systems into automated systems.
Working knowledge of:
instructional techniques employed
in training subordinate and user personnel.
Some knowledge
of: data communications concepts.
Ability to: train user and subordinate personnel; coordinate and monitor the work of others; analyze
and document procedures; conduct research and prepare and present findings in a
clear and concise manner, both orally and in writing; prepare procedures
manuals and functional specifications; exercise administrative and
organizational skills necessary to perform project staff duties; establish and
maintain effective working relationships with others.
Mostly sedentary, indoors, requires extended use
of computer, typing and viewing monitor.
Evaluation
of education and experience. Drug testing is included in all
pre-employment processing.
During periods when the Mayor
issues an emergency declaration for the City of Tampa, all employees may be required
to work in preparation, response or recovery activities related
to the stated emergency.