City of Tampa

Insurance & Benefits Supervisor (#056600) S20

$42.62-$63.92 Hourly / $7,387.47-$11,079.47 Monthly / $88,649.60-$132,953.60 Yearly


This is high level technical work in coordinating the city’s insurance and benefits program.

Nature Of Work

The employee in this class is responsible for high level technical work of considerable difficulty in coordinating multi-million dollar insurance and employee benefits programs and in making sound financial/analytical decisions as to methods for improving results. The employee provides supervisory support in the program areas of liability/property, group health insurance, disability and life insurance, flexible spending accounts (FSA), wellness and other programs as assigned. Under direction of the Risk Manager, implements changes in insurance related areas to financially benefit the city, employees and/or retirees. Considerable initiative and independent judgment are required in measuring insurance requirements and in designing, implementing, and monitoring new insurance/benefits programs. Continued rethinking of goals and techniques is essential, as is interaction with management. Work is reviewed through conferences, reports submitted, and results achieved.

Examples of Duties

Supervises a team focused upon providing optimal results, while keeping within budgetary constraints, for property insurance, wellness, employee and retiree benefits, and mailroom operations.

Coordinates the municipal health insurance plan to include interacting with outside professionals; attends seminars, conferences, and other professional meetings in order to obtain information on new programs and ideas which might be applicable to city government.

Researches and analyzes highly technical information which is presented in mathematical/statistical format; prepares quarterly reports of progress to Risk Manager.

Measures risk assessment against insurance costs and makes financial/analytical decisions in order to improve results; designs and implements changes in insurance programs which will financially benefit the city; monitors new insurance and benefits programs.

Provides direction to staff, consultant(s) and broker(s) in the areas of group health, life, liability, property damage, wellness, and mailroom operations; analyzes past loss frequency and severity and estimates future frequency and severity possibilities; determines the most effective use of internal and external financial resources, including insurance to provide for sufficient funds to meet losses that might occur.

Participates in preparation of requests for proposals and bid packages as required to contract for insurance and employee/retiree benefit related services.

Assists with mailroom operational outcomes to measure efficient and effective results.

Participates on the city’s special events committee to serve as an aide when evaluating any risks that might affect the city.

Reviews major leases and insurance contracts; coordinates other risk control efforts.

Conducts training workshops/seminars to make others aware of basic insurance concepts.

Performs related work as required.

Knowledge, Skills & Abilities

Considerable knowledge of: self-insurance and third-party administration of group health and life insurance programs; federal and other laws or mandates governing the insurance field.

Working knowledge of: effective supervisory techniques; statistical and financial analysis methods; proper procedures, techniques, and formats for preparation of requests for proposals and bid packages.

Some knowledge of: liability and property damage areas of risk management; computer systems and their application to the area of insurance and risk management.

Ability to: analyze and understand highly technical information in mathematical/ statistical format; perform financial analyses and prepare sound recommendations; prepare and present reports in a clear, effective manner orally and/or in writing; measure insurance needs against insurance costs; design, implement, and monitor new insurance/ benefits programs; coordinate with the mailroom operations in order to achieve maximum output results of mail delivery.

Minimum Qualifications

Graduation from an accredited college or university with a bachelor’s degree in insurance, finance or a related field and three (3) years of experience in all facets of the insurance business, preferably including design and installation of a program for group health or life; or an associate's degree in insurance, finance or a related field and five (5) years of experience in all facets of the insurance business, preferably including design and installation of a program for group health or life.

A minimum of five (5) years substantially similar experience in a not-for-profit or government entity and lead or supervisory experience and a master's degree in insurance, finance or a related field is preferred.

Licenses or Certifications

Possession of a valid Florida driver's license required.


During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

CLASS: 056600; EST: 8/15/2013; REV: 1/31/2018;