This is highly responsible specialized risk management work to identify, calculate and manage risk.
The employee in this class assists with the development and management of a comprehensive risk management/insurance program with a concentration on risk identification, risk transfer and risk mitigation. This position will work closely with external brokers, safety/risk and finance to implement and maintain policies and procedures to protect assets and minimize exposures. The employee is responsible for high level technical work of more than average difficulty in coordinating, reviewing and adjusting multi-million-dollar insurance plans and in making sound financial/analytical decisions as to methods for improving results. The employee provides professional level support in the liability/property casualty area, review supplier contracts and relevant insurance certificates. Evaluates programs and activities to identify potential loss exposures and assist in developing recommendations to address such exposures. Responsible for coordinating the certificate of insurance process to include evaluation of certificates of insurance submissions and working with departments impacted by the same. Administer and negotiate all claims directly to property casualty claims following under the lines of coverages managed. Under direction, implements major changes in insurance related areas that financially benefit the city; substantial effort is required of property/casualty insurance. Ability to build relationships with external vendors and internal departments to assist in making insurance decisions. Considerable initiative and independent judgment are required in measuring insurance requirements and in designing, implementing, and monitoring all insurance processes. Work is reviewed through conferences, reports submitted, and results achieved.
Provides input in the areas of liability and property coverage; analyzes loss frequency and severity and estimates future frequency and severity possibilities; determines the most effective use of internal and external financial resources, including insurance to provide for sufficient funds to meet losses that might occur; develops reports to share data.
Measures risk assessments against insurance costs and makes financial/analytical decisions in order to improve results; designs and implements major changes in insurance programs which will financially benefit the city; monitors insurance programs.
Serves as team lead for Risk and Insurance Analysts to train on new processes and procedures, coordinate tasks, lead related audits, and serve as point of contact for resolution of issues in absence of manager.
Support Risk Manager in the day-to-day interaction between all project participants, brokers, adjusters for all insurance issues.
Develop and maintain knowledge of insurance industry changes and requirements.
Maintains relationships with departments relating to risk assessment and coverage options, primary liaison for all data submissions for annual insurance renewals.
Researches and analyzes highly technical information which is presented in mathematical/statistical format; assists in reviewing standard operating procedures and manuals.
Reviews major leases and insurance contracts; assists with coordination of risk control efforts.
Participates in preparation of requests for proposals and bid packages as required to contract for insurance and all related services.
Conducts training workshops/seminars to make others aware of basic insurance and risk concepts.
Attends seminars, conferences, and other professional meetings to obtain information on new programs and ideas as well as share information which might be applicable to city and county government operations.
Performs related work as required.
Knowledge of: risk process, insurance and related services; state, federal and other laws or mandates governing the insurance and risk fields; statistical and financial analysis methods; reporting; proper procedures, techniques, and formats for preparation of requests for proposals and bid packages; liability and property damage areas of risk management; computer systems and their application to the area of insurance and risk management.
Ability to: analyze and understand highly technical information in mathematical/ statistical format; perform financial analyses and prepare sound recommendations; prepare and present reports in a clear, effective manner orally and/or in writing; measure insurance needs against insurance costs; design, implement, and monitor new insurance/ benefits programs.
Graduation from an accredited college or university with a bachelor’s degree; Master’s degree is preferred in insurance, finance or a related field and 5 years of experience in all facets of the insurance business, preferably in the areas of hazard and operational risk management/ enterprise risk management; OR
An equivalent combination of education (not less than possession of a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.
Evaluation of education and experience. Drug testing is included in all pre-employment processing.
Employees may be required to work rotating shifts, including nights, weekends, holidays and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.