City of Tampa

Employment Services Specialist (#052210) N33

$33.18-$49.77 Hourly / $5,751.20-$8,626.80 Monthly / $69,014.40-$103,521.60 Yearly


This is responsible professional work involving human resources administration.

Nature Of Work

Employees perform responsible professional activities in the City’s Human Resources employment program. Under general supervision, employees participate in activities which are of considerable difficulty and require reasonable initiative and independent judgment in the application of technical knowledge and experience factors in conducting recruiting, job analysis, classification and pay, test development, test administration, project management, preparation of recommendations, reports, and related human resources actions. Assignments are completed in accordance with established rules, regulations, policies, and procedures. Employees are also required to work effectively with departmental supervisory personnel in order to provide guidance, coordinate and complete actions. Work is reviewed through conferences, observations and results obtained.

Examples of Duties

Establishes effective working relationships with assigned departments and consults with appropriate representatives to support job design, recruitment and selection efforts; gains an in-depth knowledge of the nature of jobs for assigned areas; researches and recommends best recruitment methods; establishes and maintains appropriate channels and contacts to locate and secure qualified applicants; develops recruitment announcements and advertisements; provides guidance to department representatives in development of effective interviewing and selection processes; participates in external job fairs and assists in the development of internal job fairs for city departments. 

Performs desk and field audits of positions utilizing job analysis questionnaire and interview methods for verification/determination of proper classification, appropriate compensation, desirable skills and abilities, and necessary qualifications; develops and revises class descriptions; coordinates results and makes recommendations; conducts and responds to salary surveys.

Participates in job analyses and construction of job related selection procedures, for both entrance and promotional opportunities, including preparation of documentation; participates in administration of selection procedures and performance tests; analyzes test results, reviews and makes recommendations on examination appeals; ensures continued validity of examinations through ongoing review of recruitment successes.

Reviews and processes applications; counsels employees and other applicants regarding employment status and employment opportunities; participates in research relative to layoffs and provides counseling to affected employees on such things as rights, outplacement opportunities, resume writing, and interviewing skills.

Manages projects which require attention to detail, time management, collaboration and foresight.

Participates in review of processes and procedures, makes recommendations for changes and assists in implementation.

Performs related work as required.

Knowledge, Skills & Abilities

Working knowledge of: modern human resources administration, organization and management principles and practices; municipal organization, programs and activities, as well as Civil Service Law, Rules and Regulations.

Some knowledge of: statistics; test development; the city's personnel processing system; computer applications to recruiting and testing activities.

Ability to: establish and maintain effective working relationships with other employees, officials, recruiting contacts, and the general public; work with departments to determine best recruiting methods; use technology effectively in support of recruitment efforts; meet with potential applicants individually and in groups to present information about city positions; conduct independent research and study for completing personnel projects; conduct interviews, and analyze and evaluate data collected before and during the interview; develop recruitment materials and prepare concise, meaningful and effective oral and written reports and correspondence.

Minimum Qualifications

Graduation from an accredited college or university with a bachelor's, preferably a master’s, degree in human resources, public or business administration, or a related field, and a minimum of three (3) years of professional human resources experience with accountability for recruiting, experience with job classification and/or test development.

Licenses or Certifications

Possession of a valid drivers license may be required.


Employees may be required to work rotating shifts, including nights, weekends, holidays and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

CLASS: 052210; EST: 8/9/2013;