City of Tampa

Personnel Technician III (#051300) 027

$26.36-$37.51 Hourly / $4,569.07-$6,501.73 Monthly / $54,828.80-$78,020.80 Yearly


This is highly responsible, technical work involving the support of human resources activities.  Bargaining unit position.

Nature Of Work

Employees perform a variety of activities in support of the personnel or employee processing programs. Tasks include verifying and processing human resources related documents completed and submitted by individuals in the various departments. Under direction, employees are responsible for a wide range of technical support duties, which are of considerable difficulty and require the application of technical knowledge of appropriate laws, rules, regulations, and procedures. Considerable initiative and independent judgment are required in completion of tasks with a high degree of accuracy and on a timely basis. Considerable tact and diplomacy are required in that individuals in this class have to be able to gain cooperation from other employees, departmental supervisors, and representatives of other agencies. They must also be able to make corrections to others' work and provide education to other employees so that errors are not repeated. Work is reviewed through observation, conferences, reports submitted, and results obtained.

Examples of Duties

Provides instructions to candidates, administers and monitors examinations; grades examinations using keys or computer scoring; enters test and eligibility information into database; prepares certifications as instructed.

Enters, retrieves information from Applicant Tracking System (ATS).  Generates reports and sends communications via Applicant Tracking System (ATS).  Assists internal and external customers with troubleshooting ATS problems. 

Provides assistance with preparation for new hire orientation.  Ensures required new hire documents received prior to orientation.  Supports orientation process as necessary. 

Reviews all personnel actions submitted by city departments and processes them in Oracle and Telestaff as appropriate including all position and pay rate related changes; ensures all documentation is completed, medicals and drug screens passed, and other processes completed prior to entering new or rehired employees in Oracle, Kronos, and Telestaff  systems, as applicable.

Receives documents for employee wage garnishments such as child support and income tax levies and processes according to the applicable laws; processes all optional payroll deductions to reflect in paychecks such as union dues, insurances, optional deductions, salary overpayments, and lost or damaged property reimbursements.

Researches personnel related policies, procedures, laws etc. in order to provide information to others; researches files and records to secure information needed to resolve questions or determine appropriate processing; researches personnel policies and procedures, bargaining agreements, personnel files, etc to determine correct actions to take in regard to employees or applicants, using Oracle to access data as necessary.

Performs related work as required.

Knowledge, Skills & Abilities

Considerable knowledge of: modern human resources administration principles and practices; civil service rules and regulations; personnel policies, procedures and union contracts, and the ability to apply this knowledge to the processing of personnel transactions; laws, rules and regulations pertinent to municipal personnel/payroll processing; standard office practices and procedures; municipal organization, programs and policies.

Ability to: understand and follow complex oral and written instructions; work independently and complete activities assigned; establish and maintain effective working relationships with other employees, representatives of other agencies, and the public; detect errors, maintain accurate records, conduct research of files and records, and prepare reports; prepare basic mathematical calculations; utilize computer applications.

Minimum Qualifications

Graduation from an accredited high school, supplemented by course work in business administration, computers or a related field, and three (3) years of experience in data collection and specialized personnel administration activities which included the application of rules, regulations, policies, laws, and contracts; or an equivalent combination of training and experience.

Licenses or Certifications

Possession of a valid Florida driver's license may be required.


Employees may be required to work rotating shifts, including nights, weekends, holidays and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

CLASS: 051300; EST: 8/13/2013; REV: 3/1/2021;