City of Tampa

Parking Operations Control Analyst (#028100) 027

$27.55-$39.20 Hourly / $4,775.33-$6,794.67 Monthly / $57,304.00-$81,536.00 Yearly


Introduction

This is highly responsible clerical and analytical work in performing daily and monthly parking revenue control audits and reconciliations.  Bargaining unit position.

Nature Of Work

The employee in this class performs work of more than average difficulty in the oversight of the parking division audit compliance, and in the performance of daily and monthly revenue control reviews. Additionally, the employee is responsible for the analysis, reconciliation and assessment of parking revenue control hardware and software effectiveness. Under general supervision, the employee exercises reasonable initiative and independent judgment in assessing the division services and activities and in modifying analysis, reconciliation and audit coverage based on audit findings. While the majority of the work of an employee in this class is performed in an office setting, some work will be on-site in parking facilities or at on-street parking meters. Work is reviewed through observation, conferences, reports, and other documents submitted, results obtained, and audits.

Examples of Duties

Assists in the gathering, adapting, analyzing, and interpreting of data utilizing quantitative and other analytical techniques, in order to develop recommendations; assists in conducting assigned preliminary surveys to determine activities being performed and assists with the development of recommendations.

Reviews the work of parking employees for completeness and accuracy; checks and verifies cash receipts, reconciles daily parking activity from parking equipment and tickets to the deposits; compares occupancies to revenue collected.

Performs monthly trend analysis for cashiers to include exception transactions, revenue per ticket, missing tickets, cash over/short, and time check results; enters trend analysis information into spreadsheets on a daily basis; reviews cashier transaction exceptions as a percentage of total transactions, exception transactions by type, by shift and by facility; enters daily trend analysis information into electronic spreadsheets; administers cashier and supervisor feedback forms.

Conduct spot audits at parking facilities and special event venues; performs cash fund audits and customer service satisfaction audits; performs missing ticket analysis; performs monthly permit reconciliation; audits and trends meter revenue.

Performs equipment hardware and software audits; reviews repair logs and supervisor journals to support audit findings; performs compliance audits for contracted services to ensure services are consistent with contract provisions.

Meets with parking supervisors to review monthly audit results; conducts follow-up on audit report findings and recommendations.

Performs related work as required.

Knowledge, Skills & Abilities

Considerable knowledge of: business and administrative practices.

Working knowledge of: of auditing standards, accepted techniques and practices; principles, accepted practices, and methods of accounting, including those pertinent to governmental accounting; statistical and analytical evaluation techniques; effective interviewing techniques; data processing capabilities, controls, and applications to accounting and other systems.

 Ability to: review financial transaction records for accuracy, completeness, and conformance to standards; sort and classify data; perform mathematical verifications and reconciliations with speed and accuracy; formulate conclusions and recommendations and present data verbally and in writing; establish and maintain effective working relationships with city employees and the general public and deal with public relations problems tactfully and courteously.

 Skill in: use of standard office equipment and computers; use of computer software, including Access and Excel

Physical Requirements

Mobility— mostly sedentary, indoorsoccasional standing and walking; occasional pushing, pulling, balancing, bending, twisting, climbing, kneeling, squatting; Lifting/Carrying—occasional 40 pounds or less; Dexterity — frequent handling, reaching, grasping, and fingering; Hearing/Talking — frequent hearing and speaking normal speech and speaking loudly over equipment noise; occasional hearing/talking on a radio; Visual —frequent use of good overall vision, at normal or corrected to normal acuity; frequent use of depth perception and peripheral vision; occasional reading and close-up work; very frequent use of computer, attention to detail, transcription/proofreading Environmental — frequent indoors, occasional outdoors, exposure to dirt, dust, smoke, fumes, and odors; Emotional/Psychological — frequent concentration and working independently; Special Requirements — working overtime, weekends, nights, holidays and/or emergency call-back; occasional travel.

Minimum Qualifications

Graduation from an accredited college or university with a bachelor’s degree in business or public administration, accounting, finance, or a related field; or an associate’s degree and three (3) years of related experience; or an equivalent combination of training and experience or an equivalent combination of education (not less than possession of a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.

Licenses or Certifications

Possession of a valid Florida driver’s license.

Examination

Evaluation of education and experience. Drug testing is included in all pre-employment processing.

Comments

Employees may be required to work rotating shifts, including nights, weekends, holidays, and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

CLASS: 028100; EST: 8/13/2013; REV: 4/18/2024;