Introduction
This is highly responsible clerical and analytical work in
performing daily and monthly parking revenue control audits and
reconciliations. Bargaining
unit position.
Nature Of Work
The employee in this class performs work of more than
average difficulty in the oversight of the parking division audit compliance,
and in the performance of daily and monthly revenue control reviews.
Additionally, the employee is responsible for the analysis, reconciliation and assessment
of parking revenue control hardware and software effectiveness. Under general
supervision, the employee exercises reasonable initiative and independent
judgment in assessing the division services and activities and in modifying
analysis, reconciliation and audit coverage based on audit findings. While the
majority of the work of an employee in this class is performed in an office
setting, some work will be on-site in parking facilities or at on-street
parking meters. Work is reviewed through observation, conferences, reports, and
other documents submitted, results obtained, and audits.
Examples of Duties
Assists in the gathering,
adapting, analyzing, and interpreting of data utilizing quantitative and other
analytical techniques, in order to develop recommendations; assists in
conducting assigned preliminary surveys to determine activities being performed
and assists with the development of recommendations.
Reviews the work of
parking employees for completeness and accuracy; checks and verifies cash
receipts, reconciles daily parking activity from parking equipment and tickets
to the deposits; compares occupancies to revenue collected.
Performs monthly trend
analysis for cashiers to include exception transactions, revenue per ticket,
missing tickets, cash over/short, and time check results; enters trend analysis
information into spreadsheets on a daily basis; reviews cashier transaction
exceptions as a percentage of total transactions, exception transactions by
type, by shift and by facility; enters daily trend analysis information into
electronic spreadsheets; administers cashier and supervisor feedback forms.
Conduct spot audits at
parking facilities and special event venues; performs cash fund audits and
customer service satisfaction audits; performs missing ticket analysis;
performs monthly permit reconciliation; audits and trends meter revenue.
Performs equipment
hardware and software audits; reviews repair logs and supervisor journals to
support audit findings; performs compliance audits for contracted services to
ensure services are consistent with contract provisions.
Meets with parking supervisors
to review monthly audit results; conducts follow-up on audit report findings
and recommendations.
Performs related work as
required.
Knowledge, Skills & Abilities
Considerable
knowledge of: business and administrative practices.
Working
knowledge of: of auditing standards, accepted techniques and practices;
principles, accepted practices, and methods of accounting, including those
pertinent to governmental accounting; statistical and analytical evaluation
techniques; effective interviewing techniques; data processing capabilities,
controls, and applications to accounting and other systems.
Ability
to: review financial transaction records for accuracy, completeness,
and conformance to standards; sort and classify data; perform mathematical
verifications and reconciliations with speed and accuracy; formulate
conclusions and recommendations and present data verbally and in writing;
establish and maintain effective working relationships with city employees and
the general public and deal with public relations problems tactfully and
courteously.
Skill
in: use of standard office equipment and computers; use of
computer software, including Access and Excel
Physical Requirements
Mobility— mostly sedentary,
indoors, occasional standing and walking; occasional pushing, pulling,
balancing, bending, twisting, climbing, kneeling, squatting; Lifting/Carrying—occasional 40 pounds or less; Dexterity — frequent handling,
reaching, grasping, and fingering; Hearing/Talking — frequent hearing and
speaking normal speech and speaking loudly over equipment noise; occasional
hearing/talking on a radio; Visual —frequent use of good overall
vision, at normal or corrected to normal acuity; frequent use of depth
perception and peripheral vision; occasional reading and close-up work; very frequent
use of computer, attention to detail, transcription/proofreading Environmental — frequent indoors,
occasional outdoors, exposure to dirt, dust, smoke, fumes, and odors; Emotional/Psychological — frequent
concentration and working independently; Special
Requirements — working overtime, weekends, nights, holidays and/or
emergency call-back; occasional travel.
Minimum Qualifications
Graduation from an accredited college or university with a
bachelor’s degree in business or public administration, accounting, finance, or
a related field; or an associate’s degree and three (3) years of related
experience; or an equivalent combination of training and experience or an equivalent combination of education (not less than
possession of a high school diploma/GED), training and experience that would
reasonably be expected to provide the job-related competencies noted above.
Licenses or Certifications
Possession of a valid Florida driver’s license.
Examination
Evaluation
of education and experience. Drug testing is included in all
pre-employment processing.
Comments
Employees
may be required to work rotating shifts, including nights, weekends, holidays,
and overtime as needed. During periods when the Mayor issues an emergency
declaration for the City of Tampa, all employees may be required to work in
preparation, response or recovery activities related to the stated emergency.