City of Tampa

Parking Operations Control Analyst (#028100) 027

$24.07-$34.26 Hourly / $4,172.13-$5,938.40 Monthly / $50,065.60-$71,260.80 Yearly


Introduction

This is responsible clerical and analytical work in performing daily and monthly parking revenue control audits and reconciliations.  Bargaining unit position.

Nature Of Work

The employee in this class performs work of more than average difficulty in the oversight of daily cashiers’ transactions and in the performance of daily and monthly revenue control reviews. Additionally, the employee is responsible for the analysis, reconciliation and appraisal of parking revenue control hardware and software effectiveness. Under general supervision, the employee exercises reasonable initiative and independent judgment in assessing department services and activities and in modifying analysis, reconciliation and audit coverage based on audit findings. While the majority of the work of an employee in this class is performed in an office setting, some work will be on-site in parking facilities or at on-street parking meters. Work is reviewed through observation, conferences, reports, and other documents submitted, results obtained, and audits.

Examples of Duties

Reviews the work of parking cashiers and supervisors for completeness and accuracy; checks and verifies cash receipts, reconciles daily parking activity from parking equipment and tickets to the deposits; compares occupancies to revenue collected.

Performs monthly trend analysis for cashiers to include exception transactions, revenue per ticket, missing tickets, cash over/short, and time check results; enters trend analysis information into spreadsheets on a daily basis; reviews cashier transaction exceptions as a percentage of total transactions, exception transactions by type, by shift and by facility; enters daily trend analysis information into electronic spreadsheets; administers cashier and supervisor feedback forms.

Performs booth audits and spot audits at parking facilities; conducts spot audits of special event revenue; performs cash fund audits and customer service satisfaction audits; performs missing ticket analysis; performs monthly permit reconciliation; audits and trends meter revenue.

Performs equipment hardware and software audits; reviews repair logs and supervisor journals to support audit findings; performs compliance audits for contracted services to ensure services are consistent with contract provisions.

Verifies and compiles validated (third party) daily parking charges and processes this information for billing.

Works with events supervisor to verify, compile and process special event parking fees.

Meets with parking division managers to review monthly audit results; conducts follow-up on audit report findings and recommendations.

Performs related work as required.

Knowledge, Skills & Abilities

Considerable knowledge of: office practices, procedures and equipment; methods and procedures of handling cash and maintaining records of cash transactions.

Some knowledge of: business and administrative practices.

Ability to: review financial transaction records for accuracy, completeness and conformance to standards; sort and classify data; perform mathematical verifications and reconciliations with speed and accuracy; formulate conclusions and recommendations and present data verbally and in writing; establish and maintain effective working relationships with city employees and the general public and deal with public relations problems tactfully and courteously.

Skill in: use of standard office equipment and computers; use of computer software, including Access and Excel

Minimum Qualifications

Graduation from an accredited high school supplemented by college level course work in accounting or a related field (associate’s degree preferred) and three (3) years of general office or clerical experience including one (1) year of experience in financial records keeping and analysis; or an equivalent combination of training and experience.

Comments

Employees may be required to work rotating shifts, including nights, weekends, holidays and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

CLASS: 028100; EST: 8/13/2013; REV: 3/1/2021;