$55.91-$87.72 Hourly / $9,691.07-$15,204.80 Monthly / $116,292.80-$182,457.60 Yearly
Administratively directs staff in developing and implementing information technology infrastructure support services that provide the foundation for all systems and services used by the City, including the City’s Wide Area Network (WAN), various Local Area Networks (LAN), access to the Internet, development and maintenance of the City’s intranet; operation of a Technology and Innovation (T&I) Help Desk for City employees; and business application support services; reviews short and long range T&I projects, and plans and implements strategies in the application of technology to meet the City’s needs.
Directs staff in a variety of operations improvement programs, including: business process review and re-engineering; training, and knowledge management; review of current business regulations, review of functions for realignment, elimination of redundancy and revision of workflow; best practices research.
Prepares reports and correspondence; assigns, develops and evaluates personnel; manages department budget and work processes.
Performs related work as required.
Comprehensive knowledge of: principles and practices of planning, forecasting, and organizational analysis; methods of collection and analysis of data and of research design and methodology; information technology.
Extensive knowledge of: modern management practices and procedures; modern developments, current literature, and sources of information relating to information technology.
Ability to: write and speak clearly and succinctly in a variety of communication settings; establish and maintain effective working relationships with city officials, directors, managers, and others; plan, assign, direct, and coordinate the work of professional, para-professional and clerical employees in a manner than promotes full performance; set clear objectives and measures and monitor process, progress and results.