$29.00-$43.40 Hourly / $5,026.67-$7,522.67 Monthly / $60,320.00-$90,272.00 Yearly
Explains permits, payment procedures, and other facets of the permit process to the permittee; authorizes or denies requests for permits based on written directions and established guidelines; responds to permittee questions; responds to problems and follows through to successful resolution.
Posts or distributes the extra-duty assignments on a timely basis; enters information into computer files for distribution as needed; receives officers’ applications for extra-duty work; compiles and maintains up-to-date a list of police officers available for extra-duty work; generates paperwork necessary to complete all activities; sorts, files, and organizes permits and other forms associated with the extra-duty program.
Contacts officers regarding assignments, substitutions, cancellations, sanctions, and other concerns; contacts supervisors and shift commanders regarding permittee complaints, sanctions, cancellations, officer suitability for assignments, administrative concerns, and any other questions that arise; notifies internal affairs of permittee complaints when necessary.
Notifies appropriate personnel to set up accounts and provides the necessary billing or direct payment information; notifies accounting when refund or credit is due to the permittee.
Performs mathematical calculations to compute extra-duty costs, costs for additional hours, and amounts for refunds or credits due; documents costs and refund amounts on permits and other forms assuring accuracy, completeness and conformance with established procedural guidelines; accepts some payments and forwards to the finance department.
Plans, assigns, schedules, supervises, and reviews the work of subordinates; recommends such personnel actions as employment, promotions, transfers, demotions, suspensions, and dismissals; responds to requests for leave; completes performance evaluations and administers required discipline.
Performs related work as required.
Working knowledge of: police procedures, methods, and terminology; office record keeping practices and methods; financial record keeping procedures; computers and related software.
Some knowledge of: laws, rules, and regulations applicable to financial records keeping and billing for municipal government; standard office practices and procedures.
Ability to: maintain accurate and complete operating records; establish and maintain effective working relationships with police officers, the business community, and the public; follow complex instructions; assimilate information; interpret interrelated entries on complex forms; arrive at decisions independently in accordance with established rules and regulations; design and maintain a complex filing system; instruct police officers and other TPD personnel about the functioning of the extra-duty program, how to fill out the required forms and the importance of proper form completion to program operation.
Skill in: the use of basic office equipment.