$23.19-$34.71 Hourly / $4,019.60-$6,016.40 Monthly / $48,235.20-$72,196.80 Yearly
Supervises the training of new dispatchers in operation of the communications equipment and in preparation and maintenance of reports; prepares weekly reviews on trainees; completes employee performance evaluations, approves leave requests, and serves as respondent in the grievance procedure; operates communications equipment when necessary.
Assures rapid and efficient flow of information; receives and evaluates calls for service from citizens; advises citizens when calls are not of an emergency nature; researches information for operations personnel.
Relays reported emergencies to operations personnel; expedites flow of information between various divisions/personnel as necessary.
Performs related work as required.
Working knowledge of: radio transmitting equipment operating methods; geographic zone boundaries, city streets, and street conditions; pertinent ordinances, laws, rules, regulations, and standard operating procedures; the city and its geography; effective communications techniques; effective supervisory and training techniques; records keeping techniques.
Ability to: react quickly, calmly, and rationally in emergencies; speak clearly and communicate effectively; interpret ordinances, regulations, rules, and standard operating procedures in a clear, concise manner; plan, assign, supervise, and review the work of others; establish and maintain effective working relationships with employees and the general public; train new dispatchers; operate various computer applications, teletype, and radio dispatching equipment, when required.
Skill in: the use and care of radio dispatching and related equipment, when required.
Positions in Fire require possession and maintenance of EMD certification and are eligible for EMD certification pay.
Possession of a valid drivers license may be required.