$25.35-$37.92 Hourly / $4,394.00-$6,572.80 Monthly / $52,728.00-$78,873.60 Yearly
Supervises the training of new dispatchers in operation of the communications equipment and in preparation and maintenance of reports; prepares weekly reviews on trainees; completes employee performance evaluations, approves leave requests, and serves as respondent in the grievance procedure; operates communications equipment when necessary.
Assures rapid and efficient flow of information; receives and evaluates calls for service from citizens; advises citizens when calls are not of an emergency nature; researches information for operations personnel.
Relays reported emergencies to operations personnel; expedites flow of information between various divisions/personnel as necessary.
Performs related work as required.
Working knowledge of: radio transmitting equipment operating methods; geographic zone boundaries, city streets, and street conditions; pertinent ordinances, laws, rules, regulations, and standard operating procedures; the city and its geography; effective communications techniques; effective supervisory and training techniques; records keeping techniques.
Ability to: react quickly, calmly, and rationally in emergencies; speak clearly and communicate effectively; interpret ordinances, regulations, rules, and standard operating procedures in a clear, concise manner; plan, assign, supervise, and review the work of others; establish and maintain effective working relationships with employees and the general public; train new dispatchers; operate various computer applications, teletype, and radio dispatching equipment, when required.
Skill in: the use and care of radio dispatching and related equipment, when required.
State of Florida certification as a Public Safety Tele-communicator.
Positions in Fire require possession and maintenance of EMD certification and are eligible for EMD certification pay.
Possession of a valid drivers license may be required.