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$16.04-$22.79 Hourly / $2,780.27-$3,950.27 Monthly / $33,363.20-$47,403.20 Yearly
Maintains service status of all mobile units for assigned area; dispatches units by radio through the use of signal codes; dispatches wreckers to accidents and impounds following rotation schedule.
Determines the jurisdiction in which the incident occurred in order to recommend referral; determines if a police unit should be dispatched to a scene for an investigation in order to facilitate prompt referral of a case.
Records emergency calls or complaints, including type of service required, location, and identification of persons, time of dispatch, time “out of service”, and subsequent “return to service” of vehicles; maintains records as required.
Continues training in the receipt and evaluation of calls for service from citizens; advises citizens on calls that are not of an emergency nature.
Operates personal computers, two-way radios and other pertinent equipment.
Performs related work as required.
Working knowledge of: the methods, practices, and regulations pertaining to radio transmitting equipment operations; the city, and its geography.
Some knowledge of: zone boundaries; effective communications techniques; records keeping and reporting; the operation of personal computers.
Ability to: react quickly, calmly, and rationally in emergencies; speak clearly and communicate effectively with police officers, firefighters, and the general public; fluently speak a second language might be required; maintain accurate records; establish and maintain effective working relationships with employees and the general public; operate radio dispatching equipment.
Skill in: the use and care of radio dispatching equipment; basic typing/keyboard.
Graduation from an accredited high school or vocational school; or an equivalent combination of training and experience. Possession of some typing or keyboard skills. Preference may be given to individuals with previous experience or who are bilingual (English/Spanish).
Successfully complete and maintain the State of Florida 911 Public Safety Telecommunications certificate.
Possession of a valid drivers license may be required.