City of Tampa

Chief Security Guard (#007305) S02

$17.71-$26.52 Hourly / $3,069.73-$4,596.80 Monthly / $36,836.80-$55,161.60 Yearly


Introduction

This is supervisory security work involving protection of municipal property.

Nature Of Work

An employee in this class is responsible for supervising and performing security tasks for municipal facilities in order to prevent fire, theft, vandalism, and personal injury to visitors. Work is of more than average difficulty and involves supervising assigned subordinate security guards and participating in such tasks as: ensuring that facilities are secured and that security systems are operational; observing, resolving, and/or reporting any suspicious conditions or activities; and, assisting visitors with questions and problems. Employees in this class are expected to provide training for subordinate personnel and to assist them in unusual or difficult situations. Considerable initiative and independent judgment must be exercised in suggesting improvements in security systems and procedures and in performing requisite personnel functions. Tact and courtesy are also required, particularly when resolving problems with the public which are referred by subordinates. Employees might have to work nights, weekends, and holidays or be on call when off duty. Operation of a motor vehicle and performance of outdoor work are also required. Work is performed under direction and reviewed through observation, conferences, reports submitted, and results obtained.

Examples of Duties

Plans, assigns, supervises, and reviews the work of subordinate personnel; provides training and establishes schedules for employees supervised; recommends employment, promotion, transfer, discipline, demotion, and dismissal of subordinate employees as necessary; serves as initial respondent to grievances; responds to employee leave requests; completes employee performance evaluations.

Supervises and participates in such activities of subordinate security guards as: patrolling municipal facilities on foot or in a motor vehicle to guard against fire, theft, vandalism, and other disruptive acts; ensuring that buildings, equipment, and materials are secured; checking gates and doors to ensure that they are locked; keeping unauthorized persons out of area and away from equipment and materials; observing any unusual conditions and resolving or reporting as circumstances require; requesting police, fire, or other assistance in resolving problems or quelling disturbances as necessary; detaining persons violating rules and regulations until police arrive, if needed; issuing notices of parking violations; assisting facility visitors by answering routine questions and providing information; maintaining order in the facility; maintaining visitor safety; monitoring security and fire detection systems; and, performing general custodial tasks.

Supervises event setup, crowd control and traffic control within facilities; supervises private security as necessary.

Conducts periodic checks of all areas patrolled by subordinates; observes performance of employees supervised; intervenes to resolve such difficult problems as unruly visitors with whom subordinates cannot reason.

Receives, investigates, and resolves or refers complaints regarding security functions from the public; explains rules and regulations to facility visitors courteously and tactfully; maintains records of activities conducted personally and by subordinates and prepares routine reports; recommends changes and improvements in security systems and procedures; operates digital paging system, radio, , telephone, etc. to communicate with necessary parties.

Provides traffic control at major parks, stadium/special events.

Performs related work as required.

Knowledge, Skills & Abilities

Considerable knowledge of: security procedures and responsibilities; rules and regulations of assigned department or area.

Some knowledge of: the city, its geography and the location of park areas/parking facilities as required; effective supervisory techniques; custodial procedures as required; basic reporting and records keeping procedures; basic computer applications such as Windows and Microsoft office.

Ability to: plan, assign, schedule, supervise, and review the work of subordinate personnel; think and act quickly and calmly in emergencies; establish and maintain effective working relationships with other employees, supervisor, and the general public; perform minor first aid procedures as required; communicate effectively, both orally and in writing; maintain basic records and prepare routine reports.

Skill in: the operation of a motor vehicle as required.

Minimum Qualifications

Completion of high school and one (1) year of general security or law enforcement experience including six (6) months public contact work experience; or an equivalent combination of train

SPECIAL REQUIREMENT: Employees might be required to complete successfully a prescribed program of parking enforcement training.ing and experience.

Licenses or Certifications

Possession of a valid drivers license may be required.

Comments

During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

CLASS: 007305; EST: 8/14/2013; REV: ;