City of Tampa

Human Rights Investigator (#002200) N33

$33.18-$49.77 Hourly / $5,751.20-$8,626.80 Monthly / $69,014.40-$103,521.60 Yearly


This is responsible work in the area of discrimination conciliation.

Nature Of Work

An employee in this class is responsible for investigating and mediating charges of discrimination. Tasks are of more than average difficulty and involve extensive public contact through counseling and interviewing persons of diverse socio-economic backgrounds. Under general supervision, employees are required to exercise tact and courtesy as well as reasonable initiative and independent judgment in performing assigned tasks. Some field work is required. Work is reviewed through conferences, reports submitted and results obtained.

Examples of Duties

Investigates charges of discrimination in the areas of employment, housing and public accommodations; reviews personnel files and interviews involved parties and witnesses; takes statements from witnesses and gathers information in order to investigate violations.

Documents clients’ statements and makes comparison with legal case summaries and other resource material to determine if there is probable violation in each instance; prepares case reviews and letters of determination that reflect findings of investigations.

Meets with complainants and respondents to reach agreeable settlements and draft conciliation agreements in an attempt to resolve complaints; refers irreconcilable charges to appropriate governmental prosecuting agencies or to personal attorney of charging party.

Initiates, plans, implements, and/or participates in community meetings, workshops, seminars, and conferences in the area of discrimination conciliation; designs and writes flyers, posters and brochures; tapes radio broadcasts and engages in public speaking activities on such subjects as equal employment laws, race and ethnic relations, bigotry, and prejudice.

Reviews legislation, court decisions, guidelines, rules, and regulations pertinent to human relations and civil rights activities; attends meetings, seminars and training sessions; maintains records and files; prepares reports.

Performs related work as required.

Knowledge, Skills & Abilities

Working knowledge of: investigative and conciliation procedures; public speaking and mass communication techniques; civil rights and human relations laws, court decisions, guidelines, rules, and regulations.

Ability to: communicate effectively with persons of diverse social and economic backgrounds; investigate and conciliate discrimination charges; evaluate information, draw sound conclusions and make appropriate recommendations; prepare and submit oral and written reports; maintain accurate sets of records; establish and maintain effective working relationships with employees, officials, and the public.

Minimum Qualifications

Graduation from an accredited college or university with a bachelor’s degree in education, psychology, sociology or a related field and one (1) year of investigatory or counseling experience; or an equivalent combination of training and experience.

Licenses or Certifications

Possession of a valid drivers license may be required.


Employees may be required to work rotating shifts, including nights, weekends, holidays and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

CLASS: 002200; EST: 8/15/2013;