$24.27-$36.33 Hourly / $4,206.80-$6,297.20 Monthly / $50,481.60-$75,566.40 Yearly
Determines clients’ needs; explains services available through the convention center; surveys/interviews clients by telephone or in person in order to collect data; conducts needs assessment and/or feasibility studies to determine whether a project can work; arranges for the execution of such services as security, production, audio visual, telephones, sound, and lighting; provides event specific information to operating divisions of the center; oversees to ensure work is performed.
Acts as liaison between the convention center and the lessees; coordinates activities as they relate to lessee needs both prior to and during events such as conventions, trade shows, or public shows; conducts follow-up investigations to verify information and resolve problems.
Resolves complaints not handled by lower-level events personnel; coordinates with inspectors regarding site inspection to ascertain correctness of information contained in submitted plans.
Calculates payments due from customer to facilitate revenue collection; attempts to trace delinquent fees from patrons in order to recover money from city services; computes sales and use taxes to determine amount owed.
Prepares non-technical drawings and sketches using AutoCAD; reads and interprets blueprints, technical drawings and diagrams, plans, and specifications in order to facilitate proper construction for events; enters information into computer system; provides input into the design of computer programs to meet the needs of the department.
Conducts orientations, basic training, and specific project training for co-workers and employees; develops work activity standards; monitors work in progress; attends staff meetings to discuss projects and activities; acts as team leader on a project basis.
Prepares and maintain files, reports, and financial records, gives oral reports; composes correspondence to facility patrons and other regarding events; keeps informed of ordinances, codes, and other legislation that affects operation of the center.
Checks assigned area for safety hazards and reports any concerns; analyzes/reviews accident, incident, and injury reports.
Assists in publicity, advertising, and group sales activities as required.
Performs related work as required.
Working knowledge of: standard office practices and procedures including records keeping; basic computer operation; methods and techniques used in event promotion; standard building operation and maintenance.
Ability to: maintain records and prepare clear and accurate reports; establish and maintain effective working relationships with other employees, event promoters, and the general public.