City of Tampa

Imaging Operator III (#000795) 022

$22.70-$32.20 Hourly / $3,934.67-$5,581.33 Monthly / $47,216.00-$66,976.00 Yearly

Introduction

This is highly responsible work in digitization and electronic document management.  Bargaining unit position.

Nature Of Work

The employee in this class is responsible for digitization, processing electronic documents and managing the quality assurance of all scans produced for the municipal records center. Work is of more than average difficulty and includes responsibility for reviewing electronic documents to insure accurate scanning and processing. Under general supervision, the employee is responsible for maintaining the scanning equipment, troubleshooting problems with the scanning equipment, and resolving any production issues that may occur. The employee performs ECM (Enterprise Content Management) tasks to make sure all electronic documents are being stored and maintained correctly. Reasonable initiative and independent judgment are required, and it is extremely important that the employee be meticulous since the scanned document becomes the official record. Employee may have lead worker responsibilities. Work is reviewed through observation and evaluation of quality control.

Examples of Duties

Operates and trains others on a variety of scanning equipment and computer programs; verifies accuracy and legibility of  scans; performs quality control tests; notifies operators when necessary to re-scan; makes sure electronic records are assigned retention schedules and performs special tasks such as maintaining the departmental web pages.
Inspects all equipment periodically, follows maintenance schedules and determines repairs as necessary, and works with vendors when needed. Prepares equipment for hurricanes and other disasters and actively participates in disaster recovery.
Assists and directs other employees; checks the work of others to ensure conformance to instructions, procedures, and work methods.
Provides regular reports of work performed and accomplished.
Troubleshoots issues with computers and equipment and provides suggestions for resolving issues and improving workflow.
Performs related work as required, such as but not limited to: designing posters for exhibits, maintaining departmental web pages, and photographing special events.

Knowledge, Skills & Abilities

Working knowledge of: Various computer programs, Enterprise Content Management (ECM), quality control, digitization standards, records management and retention schedules.
Ability to: Operate and maintain scanning equipment; handle confidential material with utmost discretion; communicate knowledgeably with coworkers and vendors and maintain effective working relationships with others. Skill in: Operation and maintenance of equipment utilized.

Minimum Qualifications

Graduation from an accredited high school or vocational school and one (1) year of scanning and/or records management experience with preferably six (6) months in advanced information technology experience; or an equivalent combination of training and experience.

Comments

Employees may be required to work rotating shifts, including nights, weekends, holidays and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.
CLASS: 000795; EST: 12/17/2020; REV: 1/12/2024;