City of Tampa

Employee Benefits Specialist (#000503) 029

$28.45-$40.56 Hourly / $4,931.33-$7,030.40 Monthly / $59,176.00-$84,364.80 Yearly


This is highly responsible work involving employee benefits processing.

Nature Of Work

The employee in this class is responsible for performing highly responsible activities relating to employee benefits enrollment, changes and monitoring. Under direction, the employee performs assignments, which require extensive contact with employees, doctors' offices and insurance representatives; therefore, interpersonal skills must be exceptional. The employee must be able to apply and explain appropriate laws, rules, regulations, and procedures. Duties are of considerable difficulty and require the exercise of considerable initiative and independent judgment in ensuring that tasks are completed with a high degree of accuracy and on a time basis. Work is reviewed through observation, conferences, and results obtained.

Examples of Duties

Is responsible for assisting in the development and implementation of procedures to enhance the efficiency of established methods using acquired knowledge and experience in the interpretation and completion of assignments; researches, analyzes and evaluates information as it relates to established policies relating to employee benefits.

Participates in the planning, development, coordination, and presentation of new/current City-wide yearly enrollment of employee benefits i.e. health insurance, long term disability and optional life insurances, dental, flexible spending account, medical and dependent.

Acts as the primary contact in advising and consulting with employees in updating group insurance records for health, dental, life, and optional insurances; advises employees and dependents of COBRA rights and benefits; monitors enrollees with the insurance company to ensure timely payment and continued eligibility.

Processes death claims for active and retired employees.

Acts as an assistant to the liaison to resolve discrepancies, submit corrections, and respond to inquiries from health, dental, life, and optional insurance company representatives through meetings, memos, and telephone contact.

Reviews and verifies pre-employment medical exam invoice billing for payment.

Sets up payroll deductions for repayment of defaulted student loans through direction from the State of Florida Department of Education or other states.

Performs other related work as required.

Knowledge, Skills & Abilities

Considerable knowledge of: municipal organization, programs and policies; rules and regulations relating to employee benefits, specifically health, dental and life insurance.

Working knowledge of: personnel policies, procedures and union contracts and the ability to apply this knowledge; laws, rules and regulations pertinent to municipal personnel/payroll processing.

Ability to: understand and follow complex oral and written instructions; work independently and complete activities assigned; establish and maintain effective working relationships with other employees, representatives of other agencies, and the public; maintain accurate records, conduct research and prepare reports and recommendations.

Minimum Qualifications

Graduation from an accredited high school supplemented by course work in business administration and considerable experience in advanced personnel records processing to include reasonable experience in employee benefits processing; or an equivalent combination of training and experience.


Employees may be required to work rotating shifts, including nights, weekends, holidays and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

CLASS: 000503; EST: 8/9/2013; REV: 3/1/2021;