Clerical Operations Manager

Recruitment #23-286010-02

Introduction

WHY JOIN US AT SOLANO COUNTY?


COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play.

We serve the public in many different ways, including:

• Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved
• Providing law enforcement services in the unincorporated area of the county
• Protecting the community from public health threats such as communicable diseases
• Coordinating countywide responses to domestic violence and terrorism or other emergencies
• Managing the criminal justice process after arrest (jail, prosecution, probation)
• Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and,
• Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning

OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. To learn more about Solano County, please visit: www.solanocounty.com

THE POSITION

The Clerical Operations Manager plans, organizes, and supervises centralized clerical support operations and coordinates various support activities within a major department.  Additionally, serves as a member of the department’s management/supervisory team.  This class is characterized by the responsibility to coordinate and, as needed, participate in several clerical functions that organizationally best lend themselves to centralization. This class is distinguished from other supervisory clerical classes by a broader spectrum of supervisory responsibility; the variety of functions coordinated directly and/or through subordinate supervisory and lead positions; and general office management responsibilities.


The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County.


POSITION REQUIREMENTS:

Experience: Three (3) years of general office experience that included lead responsibility for a large, routine or small complex work unit with experience in supervision and technical operations, budgeting, purchasing, payroll and inventory control.


AND


Education/Training: Fifteen (15) semester units from an accredited college in business administration, supervising, business management, or a related field.


OTHER REQUIREMENTS:

Candidates applying for positions in this class may be required to pass a background investigation in accordance with applicable law, regulation and/or policy.


To view the job description for this position, please visit:

 https://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15603 

BENEFITS/ WHAT'S IN IT FOR YOU?


Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2023 calendar year is $1,900.58 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. 


Dental and vision insurances for the employee and eligible dependents are paid 100% by the County.  


Solano County participates in CalPERS retirement and contributes to Social Security.    


The County observes 12 full-day fixed and 2 half-day fixed paid holidays per year. Additionally, employees in this bargaining unit receive 2 floating paid holidays per year.  


Vacation is accrued at approximately 10 days per year for the first 3 years.  


Sick leave accrues at approximately 12 days per year.  


Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 15, 20, 25, 30 and 35 years.


Click link below to view the benefits for a regular position.

2023 Benefits Summary


Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Paid Time Off for every full hour worked.


To view the benefits for an extra-help position, please visit:

http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16516


SELECTION PROCESS

12/20/2023 - 5:00pm Deadline to submit application and required documents. 


1/15/2024 - Tentative date of online skills examination


Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced. 

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.  These provisions are subject to change.

RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

HOW TO APPLY

Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date. Be sure to include the recruitment title (Clerical Operations Manager) and the recruitment number (23-286010-02) in your email or fax.

 

Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

 

Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m.


Please note that all dates/times listed in the job announcement are Pacific Time.

DOCUMENT SUBMITTAL REQUIREMENTS

College units are required for this position. All applicants must submit official or unofficial transcripts (verifying the student, institution courses and units completed) by the final filing deadline.

PLEASE NOTE THE FOLLOWING:  Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service.  The result must be submitted to the Human Resources Department no later than the close of the recruitment.  Please contact the local college or university to learn where this service can be obtained.


How to Submit Your Documents

In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com.  Be sure to include the recruitment title (Clerical Operations Manager) and the recruitment number (23-286010-02) in your email or fax.

SUPPLEMENTAL QUESTIONNAIRE

This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely.  Omitted information will not be considered or assumed.  Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.

Please note that the experience in your answers must be reflected in your employment history.


1

Do you have any experience as a lead with responsibility for any of the following work units?

Yes, large routine work unit
Yes, small and complex work unit
Yes, other
No, I do not have lead experience
 

If selected "other" in question one, please describe the work unit.

2

Describe your experience organizing and prioritizing work assignments as it relates to your lead experience.

3

Describe your experience training employees and applying policies, procedures and processes.

4

Describe your experience evaluating work of subordinates and providing feedback to employees in areas in need of improvement.

5

Describe your experience supervising technical operations, budgeting, purchasing, payroll and inventory control.

6

I understand college units are required for this position and I must submit official or unofficial transcripts (verifying the student, institution courses and units completed) by the final filing deadline.

I understand if I attended a college or university accredited by a foreign or non-U.S. accrediting agency I must have my educational units evaluated by an educational evaluation service.  I understand the result must be submitted to the Human Resources Department no later than the close of the recruitment.  I understand I must contact the local college or university to learn where this service can be obtained.

I plan to provide my official or unofficial transcripts by:

 Uploading my documents with my online application.
 Faxing my documents to the Human Resources Department at (707) 784-3424
 Scanning and emailing my documents to Recruitment@SolanoCounty.com
 I have not achieved the required 15 semester units from an accredited college in business administration, supervising, business management, or a related field.

VETERANS PREFERENCE POINTS

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions.  A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. 

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. 

AMERICANS WITH DISABILITIES ACT

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES:  Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215.

This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request.

SOLANO COUNTY

Click here to take a video tour of Solano County


OUR COMMUNITY

Solano County is the ideal place to live, learn, work and play. The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six consecutive yearsthe only California community with that distinction.

· Live – Solano County, as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability.

· Learn  Higher education abounds! Within the County, education choices include Solano Community College, CSU Maritime, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis.

· Work – The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the County is also home to biotechnology and other growth industries, and Travis Air Force Base.

· Play - Situated midway between San Francisco and Sacramento—the State capitol, Solano County is home to rolling hillsides, waterfronts, fertile farmland and recreational areas. County residents can enjoy day trips to the San Francisco Bay area, Sacramento, the Delta, Lake Tahoe region, and the Napa and Sonoma Valleys.

County Population (2019): 447,643

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.  

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER