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Clerical Operations Supervisor

Next Application Review 07/22/2022

Recruitment #22-785070-02

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Introduction

WHY JOIN US AT SOLANO COUNTY?

COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play.

We serve the public in many different ways, including:

  • Providing primary medical, dental, substance abuse, mental health and social services to residents, including the uninsured, low-income, and medically underserved, and administering federal, state, and local public assistance programs
  • Providing law enforcement services in the unincorporated area of the county
  • Protecting the community from public health threats such as communicable diseases
  • Coordinating countywide responses to domestic violence and terrorism or other emergencies
  • Managing the criminal justice process after arrest (jail, prosecution, defense, probation)
  • Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and,
  • Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning

OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership.

To learn more about Solano County, please visit: www.solanocounty.com

THE POSITION

Under direction, this position will plan, organize and supervise the activities of a clerical unit performing routine work of average difficulty and complexity in the processing of documents and records; this position will serve as a member of the department's management/supervisory team and perform related duties as required.

The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County.

POSITION REQUIREMENTS

Experience: Three (3) years of full-time work experience, including eighteen (18) months in a lead capacity, which demonstrates possession of and competency in the requisite knowledge and abilities.

Positions in the District Attorney, Public Defender, and County Counselor offices require three (3) years experience of Legal Secretary experience, preferably in a California District Attorney, Public Defender or County Counsel's office.

AND

Education: High school diploma or GED

OTHER REQUIREMENTS

Applicants are required to demonstrate intermediate word processing skills through the passing of a County approved test.  Demonstration of these skills will be done during an online skills exam.

To view the job description for this position, please visit:

https://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15604   

BENEFITS/ WHAT'S IN IT FOR YOU?

Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,671.27 per month for 2022. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage.  

Dental and vision insurances for the employee and eligible dependents are paid 100% by the County.     

Solano County participates in CalPERS retirement and contributes to Social Security.  

The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year.   

Vacation is accrued at approximately ten (10) days per year for the first three (3) years. 

Sick leave accrues at approximately twelve (12) days per year.  

Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30, and 35 years.

To view the benefits for a regular position, please visit:

https://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16515  

Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Paid Time Off for every full hour worked.

To view the benefits for an extra-help position, please visit:  

http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=21216

CULTURE OF LEARNING AND DEVELOPMENT

Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs:

• Tuition Reimbursement Program

• Annual Education Fair

• County Mentoring Program

• Leadership Academy

• Supervisory Trainings

• Skill Development Trainings

• Self-paced learning opportunities

SELECTION PROCESS

05/31/2022 - Deadline for next application review

06/12/2022 - Tentative date for  online Intermediate Word and Written Exam

06/21/2022 - Deadline for next application review

07/06/2022 - Tentative date for online Intermediate Word and Written Exam

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.  These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

HOW TO APPLY

Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date.

Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA.

Please note that all dates/times listed in the job announcement are Pacific Time.

DOCUMENT SUBMITTAL REQUIREMENTS

How to Submit Your Documents

In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com.  Be sure to include the recruitment title (Clerical Operations Supervisor) and the recruitment number (22-785070-02) in your email or fax.

SUPPLEMENTAL QUESTIONNAIRE

This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely.  Omitted information will not be considered or assumed.  Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.

Please note that the experience in your answers must be reflected in your employment history.
1.

Some Clerical Operations Supervisor positions require three (3) years of Legal Secretary experience. How many years of experience do you have as a Legal Secretary?
I do not have experience as a Legal Secretary
I have less than 3 years of experience as a Legal Secretary
I have more than 3 years of experience as a Legal Secretary
2.

Would you be interested in working for a department that performs duties in a Public Safety Agency (i.e. Sheriff’s Office, Probation Department)?
Yes No
3.

I understand that if I am chosen as a candidate for the Clerical Operations Supervisor role within a Public Safety Agency (i.e. Sheriff’s Office, Probation Department), I will need to pass an extended background investigation prior to appointment. As part of the background investigation candidates will be required to submit a completed Personal History Statement (PHS). At this time, candidates are encouraged to view the requirements of the of the PHS by visiting  https://post.ca.gov/, clicking on “FORMS”, then selecting “Personal History Statement Peace Officer.” 
Yes No
4.

Some positions may require you to work odd and irregular hours, including nights, weekends and holidays, rotating shifts.  Would you be willing to work these types of shifts?
Yes No

VETERANS PREFERENCE POINTS

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions.  A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE.  Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. 

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score.  Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score.  Veteran’s preference points will only be added to passing scores in competitive open examinations.

AMERICANS WITH DISABILITIES ACT

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES:  Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215.

This form must be received in the Human Resources Department by the final filing date of the recruitment.  Applicants will be contacted to discuss the specifics of the request.

SOLANO COUNTY

Click here to take a video tour of Solano County

 

OUR COMMUNITY

Solano County is the ideal place to live, learn, work and play…  The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years—the only California community with that distinction.

·         Live – Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability.

·         Learn – Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis.

·         Work – The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries.

·         Play - Situated midway between San Francisco and Sacramento—the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys.

County Population (2019): 447,643

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.  

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER