|Approximate Salary||$24.24 - $29.47/hour; $4,202.39 - $5,108.03/month|
|Opening Date||9/19/2022 4:25:00 PM|
|Final Filing Date||10/3/2022 5:00:00 PM|
|Contact Information||Meoshi Hayes (707) 784-6309|
|Type of Recruitment||Open Competitive|
This is the entry level class in the Child Support Specialist series. Incumbents in this class learn and apply child support laws, regulations, and procedures and acquire the skills to perform a broad range of child support casework activities. As incumbents acquire knowledge and skills, they carry out their assignments with greater independence. Incumbents analyze information, initiate legal actions, participate in the settlement of cases and prepare clear, concise reports.
Child Support Specialists are expected to handle a high volume of work which is deadline driven. Applicants must be able to prioritize, plan, and project their work, but at the same time be flexible to changes at any moment, such as unscheduled visits from clients. They work in a high stress environment. It is important to understand that the actions a Child Support Specialist takes impacts the lives of clients and their families, both emotionally and financially.
The eligible list established from this recruitment will be used to fill full-time regular, part-time regular, limited-term or extra-help positions as vacancies occur or the need arises.
Education: Completion of 15 semester or 22.5 quarter units from an accredited college or university preferably in Sociology, Social Work, Business, Public Administration, Liberal Arts, Paralegal, Criminal Justice or other related courses. See Document Submittal Requirements for more information.
Experience: Two years of paid clerical experience involving extensive public contact OR one year of experience as a Child Support Assistant or comparable class in another agency.
To review the job description for this position, please visit:
10/03/2022 5:00PM PT – Deadline to submit application and required documents.
Revised: 10/31/2022 - 11/02/2022 – Online Practice Test and Written Examination.
Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.
A minimum score of 70% is required to continue in the selection process, unless otherwise announced.
All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.
RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.
The position requires educational units. All candidates must submit a copy of their official/unofficial transcripts (to include name of student, name of college, and verifying courses and units completed) by the final filing date. Candidates who fail to submit their diploma or transcripts by the final filing date will be disqualified from the recruitment.
PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained.
How to Submit Your Documents
In addition to uploading attachments when applying online, candidates may submit documents in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA 94533, by fax to (707) 784-3424, or by email to firstname.lastname@example.org. When submitting documents in-person, by mail or by fax, include the recruitment title (Child Support Specialist - Entry) and the recruitment number (22-412010-01). If submitting documents by email include the recruitment title and recruitment number in the subject field.
This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history.
Please indicate the number of years of full time clerical experience you have below.
| I have less than 1 year of full time clerical experience.
| I have more than 1 year, but less than 2 years of full time clerical experience.
| I have 2 years or more of full time clerical experience.
Do you have 15 semester or 22.5 quarter units from an accredited college or university preferably in Sociology, Social Work, Business, Public Administration, Liberal Arts, Paralegal, Criminal Justice or other related courses. (If yes, submit transcripts by the final filing deadline.)
Some positions require bilingual Spanish skills. Applicants who indicate bilingual skills in their application will be required to demonstrate proficiency in speaking, reading and writing in Spanish. Are you proficient in speaking, reading and writing Spanish?
To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE.
Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.
Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations.
It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.
APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215.
This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request.