Information Technology Analyst IV

Applications are reviewed weekly while positions are vacant

Recruitment #22-364060-01

Introduction


Solano County Department of Information Technology (DoIT) provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other governments and business partners. The guiding principles of DoIT are:

  • Support and facilitate access to County information for the public and its employees and to help the County conduct its business in a fast and easy manner
  • Support the business goals of the County in an efficient, cost-effective manner
  • Provide safe and secure systems and an integration mechanism to streamline business practices
  • Provide ongoing technology training for staff
  • Provide opportunities for constituents to utilize technology in their interaction with the County
  • Share and exchange information using multiple channels

To learn more about the Department of Information Technology please visit:
http://www.solanocounty.com/depts/doit/default.asp

THE POSITION

Incumbents in this job class possess and apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties including providing advanced technical support to system users. Incumbents in this job class provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. 

Supervision Received and Exercised:
Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer.  Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff.

The Department of Information Technology is currently looking to fill several Information Technology Analyst IV positions in the following divisions: 
  • Project Management
  • Network and Mobility
  • Systems and Programming/Data Engineering

*Applications will be reviewed every two weeks until all positions have been filled.*

EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS:

Education: 
Equivalent to an Associate’s degree, preferably in information technology, or 
a closely related field. 

Experience: 
Depending upon assignment, Five (5) years of experience performing 
progressively responsible software development, or infrastructure management duties and 
functions. 

Note: A Bachelor’s degree from an accredited college or university, preferably in information 
technology, management information systems may be substituted for two years of experience.

Note: Additional experience may substitute on a year for year basis for the educational 
requirement.

LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS:
Applicants may be required to possess a valid California Driver’s License, Class C. 

Please also refer to the Supplemental Information and Supplemental Questions section of this job announcement for preferences pertaining to each division assignment.

The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County.

BENEFITS/ WHAT'S IN IT FOR YOU?


Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,671.27 per month for 2022. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage.  The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage.

Dental and vision insurances for the employee and eligible dependents are paid 100% by the County.

Solano County participates in CalPERS retirement and contributes to Social Security. 
The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year.  Vacation is accrued at approximately ten (10) days per year for the first three (3) years. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted.

Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. 

To view the benefits for a regular position, please visit: 

Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Paid Time Off.

To view the benefits for an extra-help position in this classification, please visit:

CULTURE OF LEARNING AND DEVELOPMENT
Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: 

  • Tuition Reimbursement Program 
  • Annual Education Fair 
  • County Mentoring Program 
  • Leadership Academy 
  • Supervisory Trainings 
  • Skill Development Trainings 
  • Self-paced learning opportunities

SELECTION PROCESS

Applications will be reviewed every week until all positions have been filled.

TBD - Department Phone Screen

TBD - Department Hiring Interview



Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.  These provisions are subject to change.

RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

HOW TO APPLY

Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com.  Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (22-364060-01) in your email or fax, and are due by the application review date. 

Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA.

Please note that all dates/times listed in the job announcement are Pacific Time.

DOCUMENT SUBMITTAL REQUIREMENTS

EDUCATION DOCUMENTS MAY BE REQUIRED

All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline.  Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment.

PLEASE NOTE THE FOLLOWING:  Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service.  The result must be submitted to the Human Resources Department no later than the close of the recruitment.  Please contact the local college or university to learn where this service can be obtained. 

How to Submit Your Documents: 

In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com.  Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (22-364060-01) in your email or fax. 

SUPPLEMENTAL QUESTIONNAIRE

The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely.  Omitted information will not be considered or assumed.  Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.
 
Please note that the experience in your answers must be reflected in your employment history.

I understand the Supplemental Questionnaire is part of the application process for the Information Technology Analyst IV recruitment (22-364060-01).


SUPPLEMENTAL INFORMATION

Preferred Skills and Certifications by Department Division:

PROJECT MANAGEMENT

The Ideal candidate will bring demonstrated experience and/or Knowledge in:
  • Multiple project management methodologies, including: Waterfall, Scrum/Agile, and hybrid models.
  • IT Project Management
  • IT Project Governance
  • Vendor and Contractor Management
  • Business Relationship Management
  • Organizational Change Managment (leveraging OCM leading practices and concepts to successfully manage the people side of adapting to changes).
  • Business and Technical Requirement Gathering (delineating between functional and non-functional requirements)
  • Business Process Modeling & Notation (developing process workflows, complex process guides, policies, job aides, etc.)
  • ServiceNow IT Business Management (ITBM) Project Management Module Experience
  • Project Performance Management
  • Information Technology Infrastructure Library (ITIL) leading practices and concepts.
Desired Experience and Certifications:
  • Project Management Professional (PMP) Certification, from Project Management Institute (PMI)
  • Disciplined Agile Scrum Master (DASM) Certification and/or PMI Agile Certified Practitioner (PMI-ACP) certification
  • Information Technology Infrastructure Library (ITIL) Certification
  • Business Process Modeling and Notation Certification
  • Organizational Change Managment Certification
  • Experience executing projects using various project Management Methodologies (PMBOK, SCRUM/AGILE)
  • Experience executing systems implementations usines various Software Development Methodologies (SDLC).
  • Experience managing medium-sized or larger projects, ideally in a public sector IT organization.

NETWORK AND MOBILITY

Incumbents in this division will be responsible for Wired and Wireless Data and Voice network connectivity to Solano County users and provide external users’ connectivity to County resources via web.  The work includes securing Solano County networks with state-of-the-art firewalls and Virtual Private Networks (VPN). 

The ideal candidate will have experience in the following areas:

  • Intermediate level experience in design, installation, configuration, operation, maintenance of wired and wireless networks
  • Voice over Internet Protocol (VoIP)
  • Cisco Software Defined networking (ACI)
  • Data security (Cisco firewall administration)
  • Network routing
  • VPN
  • Troubleshooting network issues to resolution
  • Experience in installation of network infrastructure 
  • Experience in cabling throughout campus facilities (network drops, closet switches) – highly desired
  • Experience leading complex projects using Project Management Institute (PMI)concept
  • Experience with leading project teams with multiple stakeholders

Desired Certifications:
  • CCIE (Cisco Certified Internetwork Expert)
  • CCNP (Cisco Certified Network Professional) 
  • JNCIE-Ent (Juniper Networks Certified Enterprise Routing and Switching Expert) 
  • CCNP (Cisco Certified Network Professional 
  • WCNA: Wireshark Certified Network Analyst 
  • CompTIA Network+ 

SYSTEMS & PROGRAMMING/ DATA ENGINEERING

The ideal candidate is an excellent communicator; they are collaborative, motivating, entrepreneurial, and comfortable working autonomously.  The ideal candidate will form meaningful partnerships within our Department and with stakeholders throughout the County.  The ideal candidate embraces change and looks for opportunities for improvement.  They enjoy examining data, visualizing and creating a story, and can project practical applications for the data in multiple scenarios.  


Desired Knowledge, Experience and Certifications:

  • Data warehouse experience including data sourcing, analyzing and modeling.
  • Azure Synapse
  • Power BI
  • Data Factory
  • DevOps, Purview
  • D365
  • Snowflake
  • Informatica
  • Talend
  • SAS
  • Amazon or Google Cloud tools
  • Kimball Methodology and/or Snowflake Methodology
  • Coding with Python, R, SAS


Desired Certifications:

  • Azure Fundamentals
  • Azure Data Fundamentals
  • Azure Data Engineering
  • DAMA certified (CDMP)

VETERANS PREFERENCE POINTS

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions.  A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE.  Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.  

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score.  Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score.  Veteran’s preference points will only be added to passing scores in competitive open examinations. 

AMERICANS WITH DISABILITIES ACT

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES:  Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: 

This form must be received in the Human Resources Department by the final filing date of the recruitment.  Applicants will be contacted to discuss the specifics of the request.

SOLANO COUNTY


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OUR COMMUNITY

Solano County is the ideal place to live, learn, work and play…  The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight yearsthe only California community with that distinction.

· Live – Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability.

· Learn – Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis.

· Work – The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries.

· Play - Situated midway between San Francisco and Sacramento—the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys.

County Population (2019): 447,643

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.  

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER