Business Systems Analyst (Senior)

Technology Business Management Division

Recruitment #22-364040-01


As a Business Analyst Senior, you will lead business value stream development and the systematic identification, analysis, management, monitoring and improvement of stakeholder relationships in order to target and improve mutually beneficial outcomes and align technology to meet business needs.  You will accomplish this by developing meaningful and value add partnerships with key stakeholders at all levels across the county.

The Business Systems Analyst Senior role is distinguished by the advanced level of responsibility, complexity of work, and the independence exercised. You will be responsible for supporting and working with the most complex County departments and systems including managing large technology projects. You may also provide functional and/or technical guidance to project teams or newly hired employees.

The eligible list created as a result of this recruitment will be used to fill full-time regular, limited-term or extra-help positions as vacancies occur throughout the County.

Position Requirements:

Education:  Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience.


Experience:  Five (5) years of full-time experience in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions.


Note: Additional experience may substitute on a year for year basis for the educational requirement.



Applicants may be required to possess a valid California Driver’s License, Class C.


To view the full job description for this position, please visit:



The ideal candidate will have the following certifications and experience:

Desired Certifications: 

  • Business Relationship Management Professional (BRMP®) Certification
  • Certificate of Competency in Business Analysis™ (CCBA®) Certification
  • Certified Business Relationship Manager (CBRM®) Certification
  • PMI Professional in Business Analysis (PMI-PBA) Certification
  • Master of Business Relationship Management (MBRM®) preferred
  • Information Technology Infrastructure Library (ITIL) Certification
  • Certified Business Analyst Professional™ (CBAP®) Certification
  • Business Process Modeling & Notation (BPMN) Certification

Desired Experience:

  • Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements.
  • Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements
  • Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments.
  • Advanced Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis).
  • Knowledge and experience with leading business value realization and optimization, developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions.
  • Superior knowledge and working experience in applying research and data analytical skills. Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels.
  • Superior oral, written, presentation, and facilitation communication skills. Demonstrating the ability to synthesize technical data for non-technical audiences.
  • Advanced level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles.
  • Advanced level knowledge and working experience with leading application unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications.


  • Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,671.27 per month for 2022. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage.  The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage.
  • Dental and vision insurances for the employee and eligible dependents are paid 100% by the County.
  • Solano County participates in CalPERS retirement and contributes to Social Security. 
  • The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year.  
  • Vacation is accrued at approximately ten (10) days per year for the first three (3) years. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted.
  • Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. 

  • Effective July 1st of each year, Business System Analysts (Senior) are granted 80 hours of Administrative Leave.

To view the benefits for a regular position, please visit: 

Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Paid Time Off.

To view the benefits for this extra-help position, please visit:


Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: 

  • Tuition Reimbursement Program 
  • Annual Education Fair 
  • County Mentoring Program 
  • Leadership Academy 
  • Supervisory Trainings 
  • Skill Development Trainings 
  • Self-paced learning opportunities


8/15/2022 - 5:00pm Deadline to submit application and required documents for application review

09/06/2022 - 5:00pm Deadline to submit application and required documents for next application review

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.  These provisions are subject to change.

RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.


Please visit the County of Solano website,, to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, email to, or attached to the electronic application.  Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (22-364040-01) if you choose to email or fax your documents.All documentation accompanying your application is due by the application review date.

Previously submitted application materials (e.g. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA.  Please note that all dates/times listed in the job announcement are Pacific Time.


All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date.  Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment.

PLEASE NOTE THE FOLLOWING:  Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service.  The result must be submitted to the Human Resources Department no later than the close of the recruitment.  Please contact the local college or university to learn where this service can be obtained. 

How to Submit Your Documents 
In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to  Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (22-364040-01) in your email or fax. 


This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely.  Omitted information will not be considered or assumed.  Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.

Please note that the experience in your answers must be reflected in your employment history.


How many years of experience do you have eliciting, documenting, structuring, organizing and managing stakeholder requirements in order to meet business and project objectives?

I have no experience in this area.
Less than two (2) years
Three (3) to five (5) years
Six (6) or more years

How many years of experience do you have exercising Business Relationship Management best practices, for example, Service Portfolio development, Strategy Management for IT services, Demand Management, Problem Management and Value Stream Analysis?

I have no experience in this area.
Less than two (2) years
Three (3) to five (5) years
Six (6) or more years

How many years’ experience do you have producing effective requirement/project documentation including business functions and technical systems and processes?

I have no experience in this area.
Less than two (2) years
Three (3) to five (5) years
Six (6) or more years

How many years of experience do you have managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles?

I have no experience in this area.
Less than two (2) years
Three (3) to five (5) years
Six (6) or more years

How many years of experience do you have scaling the use of ITIL best practices in business process improvements and re-engineering engagements?

I have no experience in this area.
Less than two (2) years
Three (3) to five (5) years
Six (6) or more years

Please indicate which of the following certificates you have achieved.  Please check all that apply.

Business Relationship Management Professional (BRMP®) Certification
Certified Business Relationship Manager (CBRM®) Certification
Master of Business Relationship Management (MBRM®)
Certified Business Analyst Professional™ (CBAP®) Certification
Certificate of Competency in Business Analysis™ (CCBA®) Certification
PMI Professional in Business Analysis (PMI-PBA) Certification
Information Technology Infrastructure Library (ITIL) Certification
Business Process Modeling & Notation (BPMN) Certification

If you have earned certifications which were not included in the previous list, please list each certification in the space provided:


To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions.  A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE.  Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.  

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score.  Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score.  Veteran’s preference points will only be added to passing scores in competitive open examinations. 


It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES:  Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form:

This form must be received in the Human Resources Department by the final filing date of the recruitment.  Applicants will be contacted to discuss the specifics of the request.


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Solano County is the ideal place to live, learn, work and play…  The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight yearsthe only California community with that distinction.

· Live – Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability.

· Learn  Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis.

· Work – The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries.

· Play - Situated midway between San Francisco and Sacramento—the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys.

County Population (2019): 447,643

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.