Quality Assurance and Implementation Analyst

Recruitment #21-167110-01

Introduction

Impact the community in a positive way!

The Probation Department safeguards our community through the services provided to clients, the court, and victims.  The Probation Department actively seeks to modify the behaviors that lead to criminal activity and those that allow for a successful transition back into the community. If you are a positive team player with a dedication to community service - this may be the job for you! The Solano County Probation Department is currently recruiting for a Quality Assurance Implementation Analyst (Quality Coach).

The Quality Coach is a vital position in the Department  responsible for the coaching and mentoring of staff and contracted providers to  improve and refine their interaction skills with adults or juveniles during supervision contacts, or while facilitating treatment groups. The Quality Coach provides strength-based coaching and feedback. If you are well versed in Evidence Based Practices to include Motivational Interviewing, and interested in working with a Department focused on reducing recidivism and changing lives, Solano County Probation Department is the place for you.

To learn more about the Probation Department, please visit:
http://www.solanocounty.com/depts/probation/default.asp

THE POSITION

The Solano County Probation Department is currently recruiting for a Quality Assurance and Implementation Analyst (Quality Coach). The Quality Coach is a vital position in the Department and is responsible for assisting staff and contracted providers improve and refine their skills when interacting with adults or juveniles during supervision contacts, or while facilitating treatment groups. The Quality Coach will review audio and video tapes of staff and contracted providers, and provide strength-based coaching and feedback. If you are well versed in Evidence Based Practices to include Motivational Interviewing, and interested in working with a Department focused on reducing recidivism and changing lives, Solano County Probation Department is the place for you. 

The Quality Coach will be responsible for researching, analyzing, and implementing continuous quality improvement initiatives utilizing evidence based/informed practices. The incumbent will be  responsible for providing leadership and consultation to their assigned division within the Probation Department. They will be responsible for design, and coaching, and training of  evidence based treatment and client supervision services.

THE IDEAL CANDIDATE

The ideal candidate will have experience in utilizing, training and coaching various evidence based/informed practices (e.g. Motivational Interviewing, contingency management, risk/needs assessments, cognitive behavioral interventions and skill development, Interactive Journaling, manualized substance abuse treatment, etc.). The ideal candidate should have extensive experience providing training and coaching in several evidence based/informed modalities and they should also be well-versed in individual coaching practices, developing quality assurance protocols, and designing learner-centered instructional opportunities.   

The eligible list established from this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur or the need arises.

POSITION REQUIREMENTS

Education: A Bachelor’s degree in policy analysis, public administration, political science, criminology, criminal justice, social work, statistics, education, and/or a related field;

AND

Experience: Four years of experience analyzing data, performing quality assurance, coaching and or training in evidence based practices (e.g. behavior reinforcement or contingency management, risk/needs assessments, cognitive behavioral treatment), and making recommendations for the solution of complex problems ideally within criminal justice organizations or programs.

To view the job description for this position, please visit: 
http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=21516 

BENEFITS/ WHAT'S IN IT FOR YOU?

 

 

Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,586.60 per month for 2021. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage.

Dental and vision insurances for the employee and eligible dependents are paid 100% by the County.   

Solano County participates in CalPERS retirement and contributes to Social Security.

 

The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. 

 

Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year.  

  

Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years

 

 

To review complete benefits information, please visit:

http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16483

Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Sick Leave for every full hour worked.

To view the benefits for this extra-help position, please visit:

https://admin.solanocounty.com:4433/civicax/filebank/blobdload.aspx?blobid=21216

CULTURE OF LEARNING AND DEVELOPMENT
Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs:
• Tuition Reimbursement Program
• Annual Education Fair
• County Mentoring Program
• Leadership Academy
• Supervisory Trainings
• Skill Development Trainings
• Self-paced learning opportunities

SELECTION PROCESS

04/09/2021 – 5pm Deadline to submit application for 1st application review.

Based on the information provided in the application documents, the qualified applicants will be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

HOW TO APPLY

Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date.

Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA.

Please note that all dates/times listed in the job announcement are Pacific Time

DOCUMENT SUBMITTAL REQUIREMENTS

A Bachelor's Degree is required for this position. All applicants are encouraged to submit either a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the date and degree conferred) by the final filing deadline. However, proof of this education requirement must be submitted prior to appointment.

PLEASE NOTE THE FOLLOWING:  Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service.  The result must be submitted to the Human Resources Department no later than the close of the recruitment.  Please contact the local college or university to learn where this service can be obtained.

How to Submit Your Documents

In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com.  Be sure to include the recruitment title (Quality Assurance and Implementation Analyst) and the recruitment number (21-167110-01) in your email or fax.

SUPPLEMENTAL QUESTIONNAIRE

This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely.  Omitted information will not be considered or assumed.  Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.

Please note that the experience in your answers must be reflected in your employment history.

For questions 1-5, provide the following:

  • Organization/Agency
  • Position Title
  • Dates of employment for which you were responsible for provided experience
  • Your role and responsibilities
1

Detail your professional experience collecting and evaluating data to define problem areas/need for process improvement.

2

Detail your professional experience developing training and implementation plans.

3

Detail your professional experience identifying appropriate client intervention strategies to facilitate positive behavioral changes.

4

Detail your professional experience conducting quality assurance activities; specify all quality assurance experience related to staff training, coaching, feedback sessions, research, informational meetings, and written statistical reports.

5

Detail your professional experience providing observation and feedback regarding the fidelity of evidence-based programs and practices.

6

What is the highest level of education you have completed?

  High School
  Associate's Degree
  Bachelor's Degree
  Master's Degree
  Doctorate Degree
  Professional Degree
7

What field of study is/are your degree(s) in?

SUPPLEMENTAL INFORMATION


  • Background Check: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class.
  • Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc.
  • Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. 

VETERANS PREFERENCE POINTS

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions.  A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE.  Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. 

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score.  Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score.  Veteran’s preference points will only be added to passing scores in competitive open examinations.

AMERICANS WITH DISABILITIES ACT

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES:  Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215.

This form must be received in the Human Resources Department by the final filing date of the recruitment.  Applicants will be contacted to discuss the specifics of the request.

SOLANO COUNTY

Take a video tour of Solano County:

 

OUR COMMUNITY

Solano County is the ideal place to live, learn, work and play… The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years—the only California community with that distinction.

    • Live – Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. 
    • Learn – Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. 
    • Work – The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. 
    • Play - Situated midway between San Francisco and Sacramento—the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys.

County Population (2019): 447,643

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

 

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.