Employment & Eligibility Services Administrator

Providing Public Assistance and Employment Services to Solano County

The vision of the County of Solano is to be locally and nationally recognized for its partnerships and leadership in providing innovative, effective, and fiscally responsible services that result in the highest quality of life for its residents. The mission of the Health & Social Services Department is to promote healthy, safe, and stable lives. The Employment & Eligibility Division of Health & Social Services (E&E) administers various federal, state, and local government program designed to provide health coverage, food, and cash assistance for eligible low income Solano County residents. E&E serves 1 in 5 residents of Solano County with an annual budget of $58.4 million (FY18/19) and employs approximately 400 staff members. E&E is located in three regional offices (Fairfield, Vallejo, Vacaville), and a fourth campus comprised of a telephone service center and a training center (Fairfield).

Division program areas, which include CalWORKs, CalFresh, General Assistance, and Medi-Cal, require fostering engagement and coordination with State and Federal agencies, community-based organizations, other Health & Social Services divisions, the Board of Supervisors, and various County departments.

Division management functions include CalWIN Help Desk, staff development, hiring and training, QA, and contract administration/monitoring. A key focus is on identification and cultivation of public assistance programs that offer innovative, evidence-based and strategic solutions for the future, which requires staying attuned to the evolving nature of program regulations and funding that impact service delivery models and methods. The Division’s management team strives to nurture creativity in the pursuit of other progressive service solutions through a management style of empowerment, accountability, and decision makingat all levels of the organization.

The Employment & Eligibility Administrator is a senior management position that is an “at-will” senior management position and is exempt from the civil service; incumbents serve at the discretion of the appointing authority. This position is primarily responsible for planning, organizing, and directing one or more major public Social Services programs through subordinate managers and supervisors, and assists the Deputy Director in division administration.   

Examples of duties include but are not limited to:

• Through subordinate managers, oversees the development and implementation of goals, objectives, policies, and priorities of the division in support of the Deputy Director’s vision
• Oversees, directs, and reviews division-wide projects, initiatives and/or committees
• Plans and organizes overall operations of the division
• Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures across the division, assesses and monitors division-wide workload, administrative and support systems
• With input from the management team, prepares and justifies budget requests
• Conducts analysis and recommends allocations of resources across the division
• Identifies areas for improvement and directs the implementation of change
• Oversees contract monitoring
• Responds to escalated issues and concerns
• May represent the Deputy Director at meetings with labor representatives, community organizations, other county departments, members of the public, and other similar forums as needed or delegated by the Deputy Director
  

The ideal candidate will be experienced, passionate about the social services mission, results driven, with a can-do attitude:

• Experienced in managing and administering the delivery of quality Employment & Eligibility programs in a government environment including experience with navigating civil service rules and labor relations;
• Passionate about maximizing limited resources for the greatest positive impact on the vulnerable populations served by Health & Social Services;
• Results-driven self-starter with a demonstrated history of initiative, dependability, setting goals, and consistent follow through on them;
• Can-do attitude, a team player who is engaged and actively seeking to help maintain and build a positive work environment.
  

POSITION REQUIREMENTS

Experience: Five (5) years of progressively responsible experience in the delivery of community Social Services, or closely related experience, that includes at least two (2) years of direct program management and supervision of professional staff coupled with experience in public administration including budget preparation, contract administration, project management and program planning and evaluation;

AND

Education: A Bachelor's degree is required from an accredited college or university preferably with a major in Social Work, Business or Public Administration or a related field. A Master's degree in Social Work, Business or Public Administration or a closely related field is preferred.  See Document Submittal Requirements for more information.

To view the job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15788

Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2021 calendar year is $1,586.20 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage.

  To view the benefits for a regular position, please visit: 

http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=18189

Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Sick Time for every full hour worked.

To view the benefits for an extra-help position, please visit: 
http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=21216 

CULTURE OF LEARNING AND DEVELOPMENT  

Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs:

• Tuition Reimbursement Program
• Annual Education Fair
• County Mentoring Program
• Leadership Academy
• Supervisory Trainings
• Skill Development Trainings
• Self-paced learning opportunities

09/14/2021 – Deadline to submit application and submit any required documents

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.  These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date.

Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA.

Please note that all dates/times listed in the job announcement are Pacific Time.

This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely.  Omitted information will not be considered or assumed.  Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.

Please note that the experience in your answers must be reflected in your employment history.

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES:  Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215.

This form must be received in the Human Resources Department by the final filing date of the recruitment.  Applicants will be contacted to discuss the specifics of the request.

Take a video tour of Solano County:

OUR COMMUNITY

Solano County is the ideal place to live, learn, work and play…  The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years—the only California community with that distinction.

• Live – Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability.
• Learn – Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis.
• Work – The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries.
• Play - Situated midway between San Francisco and Sacramento—the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys.

County Population (2019): 447,643

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.  

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY