Clerical Operations Supervisor

Recruitment #19-785070-01

Introduction

WHY JOIN US AT SOLANO COUNTY?

COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. 

We serve the public in many different ways, including: 

• Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved 
• Providing law enforcement services in the unincorporated area of the county 
• Protecting the community from public health threats such as communicable diseases 
• Coordinating countywide responses to domestic violence and terrorism or other emergencies 
• Managing the criminal justice process after arrest (jail, prosecution, probation) 
• Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, 
• Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning 

OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. 


To learn more about Solano County, please visit: www.solanocounty.com 

THE POSITION

The Clerical Operations Supervisor plans, organizes and supervises the activities of a clerical unit performing routine work of average difficulty and complexity in the processing on documents and records. Incumbents serve as a member of the department’s management/supervisory team.

The eligible list created as a result of this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur throughout the County.

POSITION REQUIREMENTS

Education/Experience:

High school diploma or GED; supplemented by three (3) years of full-time work experience, including eighteen (18) months in a lead capacity, which demonstrates possession of and competency in the requisite knowledge and abilities.

Positions in the District Attorney, Public Defender and County Counsel offices require a High school diploma or GED; supplemented by three (3) years of Legal Secretary experience, preferably in a California District Attorney, Public Defender or County Counsel’s office.

Certification:

This position also requires applicants demonstrate intermediate word processing skills, demonstration of this skill will be done during the written examination.

 

 To review the full job description of this position, please visit:  http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15604

 

 

 

 

 

BENEFITS/ WHAT'S IN IT FOR YOU?

Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2019 calendar year is $1,498.09 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage.

Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. 

Solano County participates in CalPERS retirement and contributes to Social Security.    

Vacation is accrued at approximately 10 days per year for the first 3 years.

Sick leave accrues at approximately 12 days per year.  

The County observes 12 fixed, paid holidays per year. 

Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30, and 35 years.

 

To view the benefits for a regular position, please visit:
http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16515 

 

 

 

Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Paid Time Off for every full hour worked. 

 

To view the benefits for an extra-help position, please visit:
http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16516

CULTURE OF LEARNING AND DEVELOPMENT

 

Solano County is committed to "invest In and For the Future" by providing training resources to encourage employee professional development and growth within our organization.  While employed with Solano County, employees have the opportunity to pursue their career goals, interests and develop the competencies on he Solano County Leadership Development Model by participating in the following programs: 

• Tuition Reimbursement Program

• Annual Education Fair

• County Mentoring Program

• Leadership Academy

• Supervisory Trainings

• Skill Development Trainings

• Self-paced learning opportunities

SELECTION PROCESS

5/20/19 – Deadline to submit application and required documents

6/11/19 – Tentative date for written exam

6/25/19 – Tentative week for oral board exam for most qualified applicants

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced. 

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

HOW TO APPLY

Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted with the Document Cover Sheet, available on the employment website: https://jobapscloud.com/Solano/sup/doccover.pdf or at the Department of Human Resources’ office, and are due by the final filing date.

Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Department of Human Resources at (707) 784-6170 or at 675 Texas Street, Suite 1800 Fairfield 94533. The office is open Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA.

DOCUMENT SUBMITTAL REQUIREMENTS

This position requires applicants demonstrate intermediate word processing (Microsoft Word) skills. Demonstration of this skill will be done during the written examination. 

 

HOW TO SUBMIT YOUR DOCUMENTS

In addition to uploading attachments when applying online, candidates may submit documents (DD 214, Request for Testing Accommodation) in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA 94533, by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. When submitting documents in-person, by mail or by fax, include the recruitment title (Clerical Operations Supervisor) and the recruitment number (19-785070-01). If submitting documents by email include the recruitment title and recruitment number in the subject field. 

 

SUPPLEMENTAL QUESTIONNAIRE

This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and whether they will continue in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.

Please note that the experience in your answers must be reflected in your employment history.

1.

Some Clerical Operations Supervisor positions require three (3) years of Legal Secretary experience. How many years of experience do you have as a Legal Secretary?

I do not have experience as a Legal Secretary
I have less than 3 years of experience as a Legal Secretary
I have more than 3 years of experience as a Legal Secretary
2.

Some Clerical Operations Supervisor positions require three (3) years of full-time work experience which include eighteen (18) months in a lead capacity, which demonstrates possession of and competency in the requisite knowledge and abilities. How many months of experience do you have in a lead capacity?

I do not have any experience in a lead capacity
I have less than 18 months of experience in a lead capacity
I have more than 18 months of experience in a lead capacity

VETERANS PREFERENCE POINTS

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. 

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations.
 

AMERICANS WITH DISABILITIES ACT

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. 

APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215

This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request.

SOLANO COUNTY

Take a video tour of Solano County: 

 

OUR COMMUNITY

Solano County is the ideal place to live, learn, work and play… The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years—the only California community with that distinction.

 
Live – Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. 

Learn – Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. 

Work – The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. 


Play - Situated midway between San Francisco and Sacramento—the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys.

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. 

County Population (2018): 439,793 

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

 

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER