Medical Assistant (Lead) (#434070)
$26.41-$32.10 Hourly / $4,577.64-$5,564.15 Monthly / $54,931.68-$66,769.80 Yearly
Apply as a Reinstatement applicant

This class is distinguished from the:

Medical Assistant class which provides technical support services to physician or other licensed medical professionals in a primary care and/or and family health care clinic and assists medical staff by performing routine preliminary preparatory and follow-up tasks prior to and after the patient examination/visit.

Clinic Registered Nurse, Senior, class which coordinates the operational activities of public health clinics and provides nursing services in a clinical environment and provides general administrative support to clinic operations.

Performs lead worker duties over Medical Assistants and student interns such as:

• providing on-the-job training and ensuring staff receive required or needed formal training;
• assigning staff to clinics as needed (for example, to accommodate absences or work surges and during staffing shortages or emergencies) so that clinic flow, customer service and patient care are not compromised;
• passing on instructions received from supervisor and getting work started;
• distributing work, such as reminder calls to patients, among staff;  
• reviewing work of assigned crew and providing input on performance to supervisor;
• ensuring accuracy and timeliness of timesheets; monitoring leave schedules;
• conducting monthly meetings; and
• ensuring work is performed safely and efficiently.

Assists supervisor by performing duties such as:

• monitoring provider schedules and schedule discrepancies;
• reviewing unpaid claims and recommending corrective action;
• ensuring patients receive annual notices of medical screenings; and
• monitoring medicine supply closets for expired medicines.

Orders, tracks, and monitors supplies and returns.

Performs the same duties as the work led, such as: 

• assisting physicians and professional medical personnel in providing outpatient services to patients;
• maintaining flow of patients to medical staff for examination and assuring all lab work is properly handled, identified, labeled, dated, and submitted to appropriate laboratory;
• ensuring the physician is advised of patients’ test results on return from laboratory;
• cleaning up the examination room after each patient visit, to include the proper disposal of hazardous waste;
• setting up equipment in examination rooms so that all equipment is available for use based on the procedure or purpose of the patient examination;
• obtaining patients charts and reviewing the purpose of the visit in order to prepare for the patient’s medical examination;
• assisting professional medical personnel during medical examinations;
• performing routine blood and urine collections; preparing lab slips, syringes, culture plates and specimens; cleaning and sterilizing equipment and instruments;
• communicating with patients and others on the phone and in person;
• reviewing referrals from other programs and contacting potential clients to explain services;
• providing information about program operations and/or the need for medical follow-up on diagnosis and/or treatment of suspected conditions as specified by the medical professional;
• performing laboratory work including but not limited to phlebotomy, venipuncture and injection administration; performing electrocardiograms (EKG), X-rays, and spirometry tests; and
• operating and maintaining a mobile Medical Van.

Performs other duties of a similar nature or level as assigned.

Knowledge of:

Techniques in leading staff

Clinic operations to include patient scheduling and provider needs

Medical terminology particularly basic anatomy, physiology, and pharmacology

Charting techniques

Course of disease

Mode of transmission as well as preventive health care techniques

Patient record maintenance techniques

Medical office procedures and organization including presentation of data from files for proper billing of individuals and insurance providers

Oral and written communications

Standard office procedures, practices, equipment, personal computers, and software

Customer service principles  

Skills in:

Providing lead direction to Medical Assistants and student interns

Training and mentoring Medical Assistants and student interns

Communicating orally and in writing with staff, patients, medical providers, etc.

Utilizing office equipment such as computers and copiers

Operating various medical and laboratory tools and equipment such as oxygen tanks and pulse oximeters

Interviewing clients to obtain health histories and financial information

Obtaining vital signs including blood pressure, pulse, temperature and respiration

Collecting and properly handling specimens

Reading, understanding and maintaining medical charts, medical test results and treatment instructions

Setting up and cleaning medical equipment and instruments

Maintaining confidentiality of information  

Receiving and interpreting directions from supervisor, physicians and other medical professionals and properly interpreting instructions to patients

Providing patient referrals and explanation of diagnosis

California Driver’s License, Class C

Possession of a valid Medical Assistant certificate issued by an accredited college or institution.  Curriculum must have included training in laboratory drawing of blood and collection of other specimens, venipuncture, injection administration, and performing Electrocardiograms (EKGs) and/or X-ray procedures including chest X-rays (CXR) and extremities.

Possession of a valid Phlebotomy Certificate

Possession of a valid CPR Certificate

May be subject to fumes, odors, blood and other bodily fluids, communicable diseases, and threatening environments including disruptive or aggressive behaviors from others

May require shift and holiday work

Independent travel required