• Chief Welfare Fraud Investigator class by the latter's responsibility for the overall management of the Welfare Fraud Investigation Bureau.
• Welfare Fraud Investigator class which conducts routine and complex investigations, regarding public assistance eligibility, theft, and fraud, as well as other investigations.
Supervision Received and Exercised
• Supervision is provided by the Chief Welfare Fraud Investigator.
• Employees in this class supervise Welfare Fraud Investigators, and/or other technical/
This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department.
Performs supervisory duties over Welfare Fraud Investigators such as:
assigning work and planning and scheduling staff’s work activities and deadlines;
establishing standards for acceptable work products and evaluating performance;
reviewing work and recognizing employees’ work efforts and accomplishments;
proposing disciplinary actions;
interviewing applicants and recommending selections;
providing career development mentoring and recommending training and career
ensuring that employees are properly trained and that they are scheduled for or have
received required training or needed formal training;
providing instruction and/or guidance to employees in handling difficult or complex
reviewing and approving time sheets and requests for leave;
ensuring unit compliance with established policy, procedures and legal requirements;
providing technical assistance and advice on difficult clients and cases; and,
communicating, supporting and enforcing County and Department policies and
procedures including those related to equal opportunity and to safety.
Assists management in the administration of the Bureau by:
participating in the administration of the Bureau’s budget by submitting budget
recommendations, monitoring expenditures and approving routine purchases;
reviewing work Bureau procedures, practices and work methods to increase the
effectiveness and efficiency of operations;
answering inquiries from the public and other agencies;
establishing and maintaining inter-agency rapport and cooperation;
monitoring the achievement of goals and objectives of the Bureau; and,
assisting in the evaluation of department programs and operations.
Directs the operational activities of the Bureau by:
reviewing referred cases to determine priority and type of action required;
reviewing case progress and concerns and recommending action;
reviewing and approving reports of investigation for sufficiency and documentationand adequacy of charges;
coordinating investigative and training efforts with local, state and federal law
enforcement agencies; and,
advising departmental personnel in methods of fraud detection and prevention.
Conducts felony level criminal and internal investigations when a conflict of interest exists.
Performs other duties of a similar nature or level as assigned.
Knowledge, Skills & Abilities
• Standard and accepted principles and practices of supervision, leadership, motivation,
team building, organization, training, and conflict resolution.
• The principles, practices and techniques of civil and criminal investigation
• Courtroom practices and procedures.
• Law enforcement/criminal justice and other automated information systems used in
criminal investigation activities.
• Laws, regulations and policies applicable to work performed such as: California Penal Code,
Health and Safety Code, Welfare and Institutions Code, Evidence Code, Federal Rules of
Criminal Procedures, and California Department of Social Services Manual of Policies and
• English composition, spelling, grammar, vocabulary, and punctuation for both written and
• Formats and appropriate terminology for written communications such as business
correspondence, investigative reports, and narrative reports.
• Standard office procedures, practices, equipment, personal computers, and software.
Skill and/or Ability to:
• Plan, organize and supervise work of technical staff engaged in conducting fraud
• Analyze, interpret and maintain currency in laws, regulations and policies relating to public
• Evaluate the statements of witnesses and suspected violators.
• Review and evaluate investigative reports.
• Understand and apply provisions of laws applicable to fraud, search and seizure, evidence
• Analyze situations accurately and take appropriate course of action.
• Project consequences of decisions.
• Deal with potentially hostile people of diverse socio-economic backgrounds.
• Research regulations, procedures and/or technical reference materials.
• Recognize and respect limit of authority and responsibility.
• Maintain confidentiality of information.
• Work effectively with others who have objectives counter to assigned role.
• Understand program objectives in relation to department goals and procedures.
• Secure cooperation and teamwork among professional and/or support staff.
• Organize and prioritize work assignments.
• Properly use and safeguard firearms as well as other less-lethal weapons such as batons,
asps, and pepper spray.
Education and Experience
• Education: Associate’s Degree or higher from an accredited college or university in Criminal Justice, Criminology, Law Enforcement, Police Science, or a closely related field; or a California Intermediate Post Certificate can substitute for education requirements.
• Experience: Three years of full-time paid law enforcement experience working primarily incriminal investigations in a government agency, one (1) year of which must have been as a Welfare Fraud Investigator or equivalent in a government agency.
• Possession of a valid and current P.O.S.T Specialized Investigator Basic Course (SIBC), valid and current California Peace Officer Standards and Training (P.O.S.T.) Basic, Intermediate or Advanced Peace Officer Certificate, or Possession of a Basic Course Waiver (BCW) is required.
• Applicants are required to possess a valid California Driver’s License, Class C.
Note: All training must be in compliance with the POST three-year rule and all licenses,
certificates and registrations must be kept current while employed in this class.
• Mobility and Dexterity: Positions in this class typically require stooping, kneeling,
reaching, standing, walking, fingering, grasping, feeling (i.e. sense of touch), and repetitive
• Lifting, Carrying, Pushing and Pulling – Heavy work: Positions in this class require
exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently,
and /or up to 20 pounds of force constantly to move objects.
• Vision: Positions in this class require the employee to have close visual acuity, with or
without correction, to prepare and analyze data and figures, view a computer terminal,
read, etc. Positions in this class also required employees to have depth perception in
order to operate a motor vehicle. Employees in this class must have the visual acuity to
make observations of surroundings and must demonstrate color vision sufficient to
distinguish colors in order to describe events in an accurate manner.
• Hearing/Talking: Positions in this class require the employee to perceive the nature of
sounds at normal speaking levels with or without correction, and have the ability to receive
detailed information through oral communication. Positions in this class require the
employee to express or exchange ideas by means of the spoken word. Detailed or
important instructions must often be conveyed to others accurately, loudly, and/or quickly.
• Office Work: Employees in this class will occasionally be working in an office setting
preparing reports, researching laws and regulations, examining evidence, etc. as well as
in homes, office buildings, businesses, etc. interviewing witnesses, conducting
surveillance, collecting evidence, etc.
• Outdoor Work: Employees in this class will often be working outdoors and thus will be
subject to exposure to intense noises, fumes, odors, pollens, dust, inadequate lighting,
and to unpleasant field conditions including rainy, windy, cold, or hot weather.
• Traffic Hazards: Employees in this class will be required to operate a vehicle and thus will
be subject to traffic hazards while driving.
• Disruptive/Confrontational Human Contacts: Employees in this class are subject to
disruptive and confrontational people.
• Working Alone: Employees in this class may be working in remote areas and/or may be
working on night shifts and/or on weekends, and thus may working alone for extended
periods of time.
• Working in Areas Which Restrict Movement: Employees in this class will be working in
cars, small interview rooms, etc. and may need to conduct searches in attics, crawl spaces
under homes, etc.
• Candidates for Welfare Fraud Investigator Supervisor will be required to pass an extensive
background investigation physical examination and psychological evaluation in accordance