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Residency Training Program Technician I

Recruitment #0518-RO1140-01


This examination is being given to fill one vacancy in the Residency Training Program and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.

The first certification may be promotional.

NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.



  • Learns to perform ongoing and day-to-day administrative activities to coordinate one or more physician residency training programs sponsored by San Joaquin General Hospital; provides technical administrative support and assistance to physicians, managers, and other staff; helps monitor and ensure administrative compliance with the Accreditation Council for Graduate Medical Education (ACGME) and other medical specialty requirements.
  • Learns to monitor each resident’s progress through their training, including compliance with ACGME and other program-specific administrative requirements; maintains logs, training records, and other required documentation; learns program requirements and identifies areas where additional training is needed in order to meet participation standards; advises residents of deficiencies and needed corrections.
  • Learns to develop and coordinate rotation schedules for various phases of medical resident  training; learns to prepare on call, vacation, conference, and other schedules and resolve scheduling conflicts; receives residents’ time off requests, recommends approval or denial based on training obligations, and makes changes to schedules as authorized; monitors resident participation in rotations to ensure that program requirements are being met; works individually with residents to resolve or prevent problems related to their participation in the program.
  • Learns to apply ACGME administrative requirements to assigned activities; learns to evaluate ACGME changes and to implement new policies and procedures in order to maintain compliance.
  • Based on pre-established criteria, learns to review and screen residency applications during the annual recruitment and selection of new residents; learns to recommend an appropriate pool of applicants for the interview process; summarizes and provides applicant information to parties involved in the selection process; learns to coordinate the scheduling of interviews and serve as the contact person for applicants; works with the program medical director and other physician staff to resolve scheduling conflicts or other issues.
  • Learns to prepare, distribute, and coordinate the 360-degree resident performance review process; assigns faculty evaluation schedules; learns to prepare and coordinate in-house examinations and purchase external exams as authorized; maintains confidential resident performance files; at the request of the program medical director, meets with residents to relay information.
  • Learns to coordinate the provision of resident housing and/or other program-related services; learns to prepare payroll and attendance records for residents and/or other program staff and to process bills related to housing, travel, or other program-related expenses; learns to coordinate special events by purchasing and preparing decorations, awards, event materials, presentations and slide shows; learns to develop and monitor event budgets and prepare accounting records. 
  • Utilizes computers and other office automation equipment to perform assignments; maintains and updates information in multiple electronic systems, both internal and external to San Joaquin General Hospital; formats complex charts and graphs; prepares forms, correspondence, reports, tracking logs, and other tools and documents; learns to prepare and submit program milestone data and other information required by ACGME, the National Resident Matching Program (NRMP), and/or various medical specialty organizations; provides statistical information to data banks, the American Medical Association, and other agencies in compliance with  accreditation requirements and state laws, rules and regulations; prepares documentation as needed for surveys, program accreditation, or other processes; may participate in the development and implementation of complex filing and document retrieval systems.
  • Provides staff support for various committees, subcommittees, and/or task forces; researches information as requested and prepares numerical, statistical, and narrative data and reports; may take and transcribe minutes; may attend conferences and/or seminars as assigned; may make presentations.
  • Receives and screens visitors and callers, exercising considerable judgment in their disposition; schedules meetings and appointments; makes travel arrangements; learns to interpret and explain a variety of specialized program information.


Experience:  Four years of increasingly responsible clerical, secretarial or office administrative experience, including at least one year providing technical-level budgetary, systems, financial, personnel, or program administrative support.  Experience working with physicians and/or other clinician providers in a health care environment may be required.

Substitution:   Completed coursework from an accredited college or university may substitute for the above required experience on a year-for-year basis, to a maximum of four years, with 30 semester/45 quarter units being considered equivalent to one year of experience.


Principles, practices, methods and techniques of performing and coordinating administrative activities; methods and techniques of modern office management including organization, budgeting, purchasing, and personnel administration; methods of gathering, researching, verifying, and presenting information; principles and techniques of staff planning, utilization, scheduling, supervision and training; personal computer systems and standard office computer software;  standard filing and record keeping systems; the use of statistics and graphics in report development.


Learn and apply the administrative requirements and standards associated with physician residency programs; implement administrative policies and procedures; maintain records and resolve scheduling issues; recognize sensitive situations and respond accordingly; coordinate a wide variety of administrative projects; gather and tabulate data; learn to interpret and explain a wide variety of technical and medical information pertaining to physician residency programs; evaluate and establish priorities for self and others; work accurately and systematically; utilize standard office equipment, including computer hardware and software, to accomplish tasks; communicate effectively, both orally and in writing; establish and maintain effective working relationships with others, including physicians and other medical professionals. 


Mobility – operate a data entry device; frequent standing and  walking for prolonged periods of time; frequent bending, stooping and reaching overhead; Lifting – frequently 5 pounds or less; occasionally 5 to 30 pounds;  Vision – constant use of overall visual capabilities; frequent need for color perception, hand/eye coordination, reading and/or close up work; Dexterity – frequent holding, grasping, repetitive motion, and writing; Hearing/Talking – constant hearing and talking of normal speech in person and on the telephone; Emotional/Psychological –  frequent public contact; occasional exposure to emergency situations, trauma, grief or death; occasional working alone; Special requirements – may require working shifts/weekends/nights/overtime; Environmental Conditions – occasional exposure to variable weather conditions.


Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021

Health Insurance:  San Joaquin County provides employees with a choice of three health plans:  a Kaiser Plan, a Select Plan, and a Premier Plan.  Employees pay a portion of the cost of the premium. Dependent coverage is also available. 

Dental Insurance:  The County provides employees with a choice of two dental plans:  Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan.  There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense.

Vision Insurance:  The County provides vision coverage through Vision Service Plan (VSP).  There is no cost for employee only coverage; dependent coverage is available at the employee’s expense.

For more detailed information on the County’s benefits program, visit our website at under Human Resources/Employee Benefits. 

Life Insurance:  The County provides eligible employees with life insurance coverage as follows: 

 1 but less than 3 years of continuous service:                   $1,000
 3 but less than 5 years of continuous service:                   $3,000
 5 but less than 10 years of continuous service:                 $5,000
10 years of continuous service or more:                           $10,000

Employee may purchase additional term life insurance at the group rate.

125 Flexible Benefits Plan:  This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). 

Retirement Plan:  Employees of the County are covered by the County Retirement Law of 1937.  Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at for more information.  NOTE:  If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.

Deferred Compensation:  The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less.  Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available.

Vacation:  Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.

Holidays Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year.  Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time.

Sick Leave:  12 working days of sick leave annually with unlimited accumulation.  Sick leave incentive:  An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue.  The employee must also be on payroll during the entire calendar year.

Bereavement Leave3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child.

Merit Salary Increase:  New employees will receive the starting salary, which is the first step of the salary range.  After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.

Job Sharing:  Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.

Educational Reimbursement Program:  Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year.  Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.

Parking Supplemental Downtown Stockton:  The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.

School Activities:  Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities.

Selection Procedures

Applicants who meet the minimum qualifications will go through the following examination process:

  • Written Exam: The civil service written exam is a multiple choice format.  If the written exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list.
  • Oral Exam:   The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise.   The oral exam selection process is not a hiring interview.   A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list.  Top candidates from the eligible list are referred for hiring interviews.  If the oral exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. 
  • Written & Oral Exam:  If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement.  Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list.
  • Rate-out:  A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. 

 Note:  The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points.

Testing Accommodation:  Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date.   

Veteran’s Points:  Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service.  Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.  Note:  A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination.

Acceptable wartime service dates:

  • September 16, 1940 to December 31, 1946

  • June 27, 1950 to January 31, 1955

  • August 5, 1964 to May 7, 1975

  • Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation.

Eligible Lists:   Candidates who pass the examination will be placed on an eligible list for that classification.  Eligible lists are effective for one year, but may be extended up to two additional years by the Civil Service Commission.

Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods.

  • Rule of the Rank: The top three ranks will be referred for hiring interviews.  If there are less than 5 names in the top three ranks the next rank is referred.  This applies only to open competitive recruitments.
  • Rule of Five:  The top five names will be referred for hiring interviews.  This applies only to department or countywide promotional examination.

Physical Exam:  Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities.

Pre-Employment Drug Screening Exam:  Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment.  Final appointment cannot be made until the eligible has passed the drug screen.  The County pays for the initial drug screen.

Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when;

  • They are related to the Appointing Authority or

  • The employment would result in one of them supervising the work of the other.

Department Head may establish additional limitations on the hiring of relatives by departmental rule.

Proof of Eligibility:  If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S.



Apply Online:

By mail or in person:  

San Joaquin County Human Resources

44 N. San Joaquin Street Suite 330

Stockton, CA 95202                                  


Office hours:               
Monday – Friday 8:00 am to 5:00 pm; excluding holidays.

Phone:  (209) 468-3370 


Job Line:

For current employment opportunities please call our 24-hour job line at (209) 468-3377. 

When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division).  

San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.

Equal Opportunity Employer:  San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.  For more information go to

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San Joaquin County
Human Resources Division  Stockton, CA 95202
E-mail | Phone: (209) 468-3370 | 8am - 5pm M-F | Powered by JobAps