Business Analyst I

This examination is being given to fill one vacancy in the Probation Department and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.

NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.

 

• Learns to identify, collect, and analyze business cycle information, including key performance indicators, in order to conduct process improvement activities; using data analysis tools and system queries, learns to correctly select, analyze and interpret business data and identify business trends.
• Learns to conduct detailed analytic and data-based studies of departmental business functionality, including financial, program, and/or operational activities; using explanatory and predictive modeling methods, learns to develop business scenarios, options, priorities and alternatives and prepare cost and revenue projections.
• Prepares analytical reports outlining study findings as well as process improvement solutions and analyses; learns to develop cost allocations and indirect cost rate proposals based on third-party payer and/or other requirements.
• Learns to design and develop solution testing plans, strategies and quality management tools; reviews solution defects and makes strategy adjustments as needed.
• Learns to provide business process subject matter expertise for, and coordination of, information technology projects; helps define business process needs and serves as a liaison to information technology staff regarding the development, modification, and/or maintenance of automated systems.
• Helps monitor and maintain the quality and integrity of data stored in and/or processed through core business applications and databases; maintains data tables and references; downloads/uploads data sets; identifies opportunities for improving databases, data sets, and reports utilized by the department and recommends changes as appropriate.
• Defines and conducts best practice studies by researching other departments and/or agencies; responds to a variety of information requests from both inside and outside the department.
• Analyzes and interprets existing, new and proposed legislation for cost and program impacts; develops and prepares impact projections.
• Prepares and presents a variety of financial, statistical, and narrative documents, including charts, tables, and other visual data tools; prepares and answers correspondence and questionnaires; makes graphic and oral presentations to individuals and groups.
• Assists in the development of capital and operational budgets by analyzing budget variances, providing explanations as to why they occurred, and providing recommendations as needed.
• Develops and recommends policy statements for management approval.
• Confers with representatives of other agencies or departments; coordinates projects; serves as liaison between departments.
• May supervise clerical or technical employees if assigned as an ancillary, but not preponderant, duty.

Education: Graduation from an accredited four-year college or university with a major in business analytics, computer science, mathematics, finance, business or public administration, or a closely-related field.

Substitution: Current standing as a Certified Business Analysis Professional (CBAP) from the International Institute of Business Analysis may substitute for the above-required education.

Basic principles and practices of business analysis including planning and monitoring, elicitation, requirements management and communication, enterprise analysis, requirements analysis, and solution assessment and validation; basic theories, principles, and methods related to the business intelligence life cycle including the identification of key performance indicators, predictive modeling, and data mining; quantitative data analytics techniques and procedures associated with research, collection, compilation, statistical evaluation, and modeling of data; laws and regulations pertaining to area of assignment; computer software tools used for the storage, management, manipulation, analysis and reporting of large quantities of data; typical spreadsheet and relational database programs and analysis tools; basic principles of information technology; principles and methods of communicating information through written and oral reports and presentations.

Learn to identify key business performance data and indicators, based on departmental goals and objectives; build and conduct relational database queries using standard software tools; analyze business data in order to identify trends, resolve problems, and recommend potential areas of process improvement; participate in the development and maintenance of departmental data systems and structures; learn to lead and/or coordinate projects; communicate effectively, both orally and in writing; maintain effective relationships with those contacted during the course of work.

Mobility - ability to frequently sit for long periods, move about an office, and reach above and below desk level.  Dexterity - sufficient to frequently operate a keyboard, handle individual papers, and write and take notes. Lifting: ability to occasionally lift papers, files, and material weighing up to 25 pounds.  Visual - ability to frequently read computer screens and do close-up work.  Hearing/Talking - ability to hear normal speech, hear on the telephone, talk in person, and talk on the telephone.  Emotional/Psychological Factors - ability to frequently make decisions and concentrate, and to occasionally make public contact and work overtime if needed.

 

San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.  For more information go to Equal Employment Opportunity Division (sjgov.org).

Accommodations for those covered by the Americans with Disabilities Act (ADA):

San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021. 

Health Insurance:  San Joaquin County provides employees with a choice of three health plans:  a Kaiser Plan, a Select Plan, and a Premier Plan.  Employees pay a portion of the cost of the premium. Dependent coverage is also available. 

Dental Insurance:  The County provides employees with a choice of two dental plans:  Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan.  There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense.

Vision Insurance:  The County provides vision coverage through Vision Service Plan (VSP).  There is no cost for employee only coverage; dependent coverage is available at the employee’s expense.

For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. 

Life Insurance:  The County provides eligible employees with life insurance coverage as follows: 

 1 but less than 3 years of continuous service:                   $1,000
 3 but less than 5 years of continuous service:                   $3,000
 5 but less than 10 years of continuous service:                 $5,000
10 years of continuous service or more:                           $10,000 

Employee may purchase additional term life insurance at the group rate.

125 Flexible Benefits Plan:  This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). 

Retirement Plan:  Employees of the County are covered by the County Retirement Law of 1937.  Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information.  NOTE:  If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.

Deferred Compensation:  The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less.  Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available.

Vacation:  Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.

Holidays:  Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year.  Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time.

Sick Leave:  12 working days of sick leave annually with unlimited accumulation.  Sick leave incentive:  An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue.  The employee must also be on payroll during the entire calendar year.

Bereavement Leave:  3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child.

Merit Salary Increase:  New employees will receive the starting salary, which is the first step of the salary range.  After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.

Job Sharing:  Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.

Educational Reimbursement Program:  Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year.  Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.

Parking Supplemental Downtown Stockton:  The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.

School Activities:  Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities.

Applicants who meet the minimum qualifications will go through the following examination process:

• Written Exam: The civil service written exam is a multiple choice format.  If the written exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. 

• Oral Exam:   The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise.   The oral exam selection process is not a hiring interview.   A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list.  Top candidates from the eligible list are referred for hiring interviews.  If the oral exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. 

• Written & Oral Exam:  If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement.  Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list.

• Rate-out:  A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. 

Note:  The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points.

Online Written Exams:  Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam.