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Office Assistant & Senior Office Assistant

General County Departments & Law Enforcement Departments

Recruitment #0324-RO6105-FX

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Introduction

This recruitment is being conducted to fill current full-time Office Assistant and Senior Office Assistant vacancies in various County departments, including our law enforcement agencies (Sheriff's Office, Probation Department, District Attorney's Office, and Correctional Health Services), and to establish eligible lists which may be used to fill future vacancies. 

This application process allows you to apply for Office Assistant and/or Senior Office Assistant, as well as Office Assistant - Law Enforcement and/or Senior Office Assistant - Law Enforcement, or all of them with one application. 

This list will be used to fill full-time positions only. These lists may also be used to fill comparable civil service positions.

These positions are represented by the SEIU bargaining unit and will receive salary increases based on the following schedule through July 2025:

Effective July 2024 - 4% Cost of Living Adjustment increase

Effective July 2025 - 3% Cost of Living Adjustment increase 

Office Assistant is the entry-level clerical classification in San Joaquin County. Incumbents are knowledgeable in general office practices and procedures and are expected to apply a routine amount of initiative and independent judgment to perform a limited range of duties. Incumbents may be required to develop a limited understanding of technical subject matter and perform specialized duties depending on assignment. Generally, after one year of satisfactory performance at this level, employees may promote to the Senior Office Assistant level.

Senior Office Assistant is the second working-level clerical classification in this series. Incumbents are expected to apply a moderate amount of initiative and independent judgement to perform a varied range of clerical duties. Incumbents may be required to develop a moderate understanding of technical subject matter and perform specialized duties depending on
To review the minimum qualifications for each position, please click the links found in Typical Duties.   

Based on the nature of the assignment, candidates may be asked to work shifts, nights, weekends and/or holidays.

All candidates will be required to successfully pass a pre-employment background as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process. 

For our law enforcement agencies: 

Pre-Employment Drug Screening: Prior to employment, candidates assigned to positions at the Sheriff's Office, Probation Department and District Attorney's Office must successfully pass a pre-employment drug screening.

Pre-Employment Background: Potential new hires into these classifications are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process.

Candidates who pass the written exam and proceed to the hiring interview with our law enforcement agencies may be provided and required to complete an extensive Personal History Statement that will be utilized to begin the required background investigation.

Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.

NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.

The following incentives and bonuses may be available for eligible new hires. Incentives and bonuses are subject to approval by Human Resources:

  • Vacation Accrual Rate: San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. 
  • Sick Leave: Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions.
  • New Hire Retention Bonus:

$2,000 upon completion of first year equivalent employment (2,080 hours)

$1,000 upon completion of third year equivalent employment (6,240 hours)

$3,000 upon completion of sixth year equivalent employment (12,480 hours)

TYPICAL DUTIES

The Office Assistant and Senior Office Assistant for our Law Enforcement agencies have the same job description and duties, however these positions do require a more extensive background process. 

To review the minimum qualifications for each position, please click the link below:   

Selection Procedures

Applicants who meet the minimum qualifications will go through the following examination process:

  • Written Exam: The civil service written exam is a multiple choice format.  If the written exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. 
  • Oral Exam:   The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise.   The oral exam selection process is not a hiring interview.   A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list.  Top candidates from the eligible list are referred for hiring interviews.  If the oral exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. 
  • Written & Oral Exam:  If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement.  Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list.
  • Rate-out:  A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. 

Note:  The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points.

Online Written Exams:  Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam.

 
The link to the guide is here: Online Exam Guide For Test Takers
 
PLEASE NOTE:
 
  • Online exams must be completed in one sitting and can only be taken once
  • Candidates will have access to an online exam within the allotted time only
  • A steady internet connection is highly recommended
  • The allotted time will still continue if a candidate closes the window or gets disconnected
  • Once the allotted time expires, access to the exam will be unavailable
Microsoft is no longer supporting Internet Explorer. Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams.  
 
Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations.
 

Testing Accommodation:  Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date.   

Veteran’s Points:  Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service.  Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.  Note:  A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination.

Acceptable wartime service dates:

  • September 16, 1940 to December 31, 1946

  • June 27, 1950 to January 31, 1955

  • August 5, 1964 to May 7, 1975

  • Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation.

Eligible Lists:   Candidates who pass the examination will be placed on an eligible list for that classification.  Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established.

Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods.

  • Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews.  The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher.  When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments.
  • Rule of Five:  The top five names will be referred for hiring interviews.  This applies only to department or countywide promotional examination.

Physical Exam:  Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities.

Pre-Employment Drug Screening Exam:  Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment.  Final appointment cannot be made until the eligible has passed the drug screen.  The County pays for the initial drug screen.

Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when;

  • They are related to the Appointing Authority or

  • The employment would result in one of them supervising the work of the other.

Department Head may establish additional limitations on the hiring of relatives by departmental rule.

Proof of Eligibility:  If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S.

HOW TO APPLY

Apply Online:       

www.sjgov.org/department/hr

By mail or in person:  

San Joaquin County Human Resources

44 N. San Joaquin Street Suite 330

Stockton, CA 95202                                  

 

Office hours:               
Monday – Friday 8:00 am to 5:00 pm; excluding holidays.

Phone:  (209) 468-3370 

 

Job Line:

For current employment opportunities please call our 24-hour job line at (209) 468-3377. 

When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division).  

San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.

Equal Opportunity Employer:  San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.  For more information go to www.sjgov.org/department/hr/eeo.




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San Joaquin County
Human Resources Division  Stockton, CA 95202
E-mail | Phone: (209) 468-3370 | 8am - 5pm M-F | Powered by JobAps
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