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Information Systems Analyst II

Recruitment #0123-RI1002-AC

Introduction

This examination is being given to fill several vacancies in the San Joaquin County Information Systems Division and to establish an eligible list which may be used to fill future vacancies. Possible assignments include:

Information SystemsThe initial certification from this recruitment will be used to fill a position that will focus on web development and web administration. An ideal candidate will have experience with designing and building web pages and knowledge of using and maintaining a Content Management System (CMS), posses strong organizational skills with attention to detail. Experience with Linux, Audio Visual Systems, and basic server administration a plus, but not required.

Registrar of VotersThe ideal candidate will have experience with Active Directory (AD), web page content management using a Content Management System (CMS),  and poses strong organizational skills with attention to detail.  Experience with Election Management Systems (EMS), and basic server administration a plus, but not required.  The Registrar of Voters is a fast-paced environment that will require, at times, long hours and weekend work.

District Attorney's OfficeWorking in a team environment, the responsibilities of this position will cover Helpdesk, Desktop, Network, Server, Application and Multimedia support along with generating reports from a new Case Management System. Experience with generating SSRS reports is helpful. This assignment is contingent on passing a District Attorney’s Office background check.

Desirable experience and competencies include:
  • Client-server and multi-tier application support experience
  • SQL query development and report writing skills using Crystal Reports, Microsoft SSRS or the equivalent
  • Desktop Support in a Microsoft Windows and Office 365 environment
  • Windows Server Administration
  • Prior experience with web content management systems or document management systems

Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline.

NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.

TYPICAL DUTIES

  • Provides professional journey level support to information technology systems in assigned area; duties include the programming, development, testing, implementation, documentation and maintenance of County systems, networks, programs and applications across multiple platforms and technologies.
  • Maintains and provides support to existing systems; provides technical answers to client requests for information on system use; responds to trouble calls and requests for major or minor systems modifications; writes, tests, debugs and installs programs.
  • Provides assistance in the design and development of new systems; from client requirements, determines method of integrating new programming code into existing programs to meet user needs; develops data flow diagrams and other systems documentation used to create program specifications; designs data structures; designs and builds screens, file structures, reports, forms, and menus; maintains systems documentation and procedures.
  • Performs network system administration functions; monitors and adds applications and users; administers electronic mail systems; generates system security and capacity reports.
  • Provides technical support to network server administrative and maintenance operations; performs daily back up; installs and configures software; monitors and provides technical support for mainframe and Internet access; installs and configures networked equipment including modems, printers and scanners.
  • Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals.
  • Identifies and coordinates training sessions for client users on assigned systems or applications.
  • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology.
  • MINIMUM QUALIFICATIONS

    Either I

    Experience:  One year as an Information Systems Analyst I in San Joaquin County.

     

    Note:  This requirement shall be waived for individuals employed within the Information Systems Division in the San Joaquin County classes of Systems and Programming Analyst II and Office Systems Analyst on September 13, 2000.  Individuals employed within the Information Systems Division in the San Joaquin County class of Systems and Programming Analyst I on September 13, 2000 shall receive credit for their experience in that class on a year-for-year basis.

     

    Or II

    Education:  Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field.

    Experience: One year of professional, analytical computer and related systems work in an information systems environment.

     

    Substitution #1:  Possession of an approved information systems technology certificate, or completion of an approved information systems training may be substituted for all or part of the above required education.  A list of approved certificates and/or courses shall be maintained within the Human Resources Department.

     

    Substitution #2:  Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years.

    And

    KNOWLEDGE

    Operations, services and activities of information systems programs; principles and practices of computer science and information systems; methods and techniques of systems programming; methods and techniques of preparing system specifications; methods and techniques of preparing test data; principles, practices, methods and techniques used in the installation, troubleshooting and maintenance of systems and applications; methods and techniques of using system design and development tools; operational characteristics of a variety of computer and network systems, applications, hardware, software and peripheral equipment; methods and techniques of developing technical manuals and instructional materials; operations, service and activities of local and wide area network systems; methods and techniques of installing and maintaining network devices; basic principles and practices of local and wide area network administration; pertinent Federal, State and local codes, laws and regulations.

    ABILITY

    Apply a wide variety of computer programming languages; create various reports, charts and other materials from multiple layers of data; detect, isolate and resolve system and application problems using logical and methodical processes; read, interpret and apply technical publications, manuals and other documents; install, troubleshoot, upgrade, test and support systems programs and applications; provide technical support to systems design and development projects; learn methods and techniques of complex system design and analysis; learn principles and procedures of system quality assurance and security; learn operational characteristics of systems hardware and software in multiple environments; learn to analyze procedures and data to develop logical solutions to complex systems problems; learn principles and practices of local and wide area network design, development and implementation; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

    PHYSICAL/MENTAL REQUIREMENTS

    Mobility-Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting-Frequently 5-30 pounds; occasionally 70 pounds or less; Vision-Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity-Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking-Frequent talking/hearing in person and on the telephone; Emotional/Psychological-Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental-Frequent exposure to noise.

    Equal Opportunity Employer

    San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.  For more information go to Equal Employment Opportunity Division (sjgov.org).

    Accommodations for those covered by the Americans with Disabilities Act (ADA):

    San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

    BENEFITS

    Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021

    Health Insurance:  San Joaquin County provides employees with a choice of three health plans:  a Kaiser Plan, a Select Plan, and a Premier Plan.  Employees pay a portion of the cost of the premium. Dependent coverage is also available. 

    Dental Insurance:  The County provides employees with a choice of two dental plans:  Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan.  There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense.

    Vision Insurance:  The County provides vision coverage through Vision Service Plan (VSP).  There is no cost for employee only coverage; dependent coverage is available at the employee’s expense.

    For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. 

    Life Insurance:  The County provides eligible employees with life insurance coverage as follows: 

     1 but less than 3 years of continuous service:                   $1,000
     3 but less than 5 years of continuous service:                   $3,000
     5 but less than 10 years of continuous service:                 $5,000
    10 years of continuous service or more:                           $10,000
     

    Employee may purchase additional term life insurance at the group rate.

    125 Flexible Benefits Plan:  This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). 

    Retirement Plan:  Employees of the County are covered by the County Retirement Law of 1937.  Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information.  NOTE:  If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.

    Deferred Compensation:  The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less.  Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available.

    Vacation:  Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.

    Holidays Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year.  Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time.

    Sick Leave:  12 working days of sick leave annually with unlimited accumulation.  Sick leave incentive:  An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue.  The employee must also be on payroll during the entire calendar year.

    Bereavement Leave3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child.

    Merit Salary Increase:  New employees will receive the starting salary, which is the first step of the salary range.  After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.

    Job Sharing:  Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.

    Educational Reimbursement Program:  Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year.  Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.

    Parking Supplemental Downtown Stockton:  The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.

    School Activities:  Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities.



    Click on a link below to apply for this position:

    Fill out the Supplemental Questionnaire and Application NOW using the Internet.
    View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
    View and print the official application form as an Acrobat pdf file. scannable paper application A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in.
    Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email, or apply for a job in person at the San Joaquin County Human Resources Division.

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    San Joaquin County
    Human Resources Division  Stockton, CA 95202
    E-mail | Phone: (209) 468-3370 | 8am - 5pm M-F | Powered by JobAps