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Employment Training Supervisor

Human Services Agency - Departmental Promotional

Recruitment #0121-RS5003-DP

Introduction

This Departmental Promotional recruitment is being conducted to fill one vacancy in the San Joaquin County Human Services Agency and to establish an eligible list which may be used to fill future vacancies.

To qualify, candidates must be currently employed by the San Joaquin County Human Services Agency and meet all eligibility requirements for promotional opportunities. 

Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.  

NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.

TYPICAL DUTIES

  • Plans, assigns, reviews, and directs the work of Employment Training Specialists and other subordinate staff; identifies staff training needs; provides or coordinates staff training on case management techniques and other performance areas.
  • Participates in the selection of staff; evaluates staff performance and reviews for compliance with federal, state, and County rules, regulations, and policies; performs case reviews for accuracy, compliance, timeliness, and insures client service; initiates disciplinary action as needed; provides resources and tools to enhance employee performance; holds group and individual conferences with staff to discuss or interpret departmental rules, regulations and policies or to confer with staff on the more difficult employment and training problems; conducts unit meetings.
  • Understands and interprets complex rules and regulations applicable to public assistance or other employment service programs and analyzes the impact on the unit or division; confers with administrative and management staff to develop and implement policies and procedures.
  • May assess clients for employability; provide direction to staff in developing employability plans; manages the most difficult and complex cases; advises staff and provides assistance to resolve complex case issues; may provide career counseling on a variety of vocational, career and personal issues affecting employability; may evaluate client progress and determine appropriate follow-up action.
  • May take part in promotion and outreach activities to disseminate information about the program to other County departments, community organizations, and employers.
  • May oversee and assist staff in developing resumes and preparing clients for interviews; may conduct orientations workshops and classroom training sessions in other employability subject areas such as job search and job skills; may develop workshop curriculum/presentations.
  • Collaborate with other supervisors, management, and staff in setting goals, establishing guidelines, and coordinating the activities of professional and technical staff; and resolve client complaints.
  • Prepares correspondence, statistical and narrative reports on program parameters and activities; maintains appropriate records utilizing computerized and manual databases; attends meetings and in-service training programs; collaborate with other divisions and community; may coordinate and/or participate in special projects.
  • May intervene on case management issues and contact clients either by telephone and/or in person by office call or home call to evaluate their progress and determine the organization's appropriate follow-up action; encourage clients to return to the program or provide referrals to other agencies.
  • May initiate and monitor program contracts for compliance with employment training program guidelines; may oversee operational budgets.
  • May determine need for equipment, supplies and materials; recommends purchase or acquisition as necessary.
  • MINIMUM QUALIFICATIONS

    PLEASE NOTE:  This is a department promotional opportunity. Qualified applicants must currently be employed with the San Joaquin County Human Services Agency and meet the promotional eligibility requirements as stated in Civil Service Rule 10, Section 3-Eligibility for Promotional Examination.

     Note:  Supplemental application must be submitted with employment application.

    EITHER PATTERN I

    Experience:  Two years as an Employment Training Specialist II, Eligibility Supervisor or comparable position in San Joaquin County.  

    OR PATTERN II

    Education:  A master’s degree in counseling, social work, psychology, business administration, or public administration.  

    OR PATTERN III

    Education:  Graduation from an accredited four-year college or university with a major in business administration, public administration, psychology, social science, or a related field.

    Experience:  Two years performing vocational assessment and counseling, career development, or job placement services at a level comparable to Employment Training Specialist II in San Joaquin County.

    Substitution:  (1) Additional-qualifying experience may substitute for the required education on a year-for-year basis in this qualifying pattern.  

    AND

    Note:  Persons assigned to supervise or perform employment related assessments for Cal-Works clients may be required to have completed 15 units in counseling preparation, 3 units in career planning and the remaining 12 in career planning, guidance, personality development, occupational and industrial information, tests and measurements or a closely related field.

    License:  Possession of a valid California Class C Driver’s License.

    KNOWLEDGE

    Principles and practices of employee supervision and training; operational budgets, goals and purposes of employment preparation and training programs and of public social service agencies; principles and methods of employment preparation and training; career, vocational and employment counseling and interviewing techniques; barriers to employment; principles and practices of public relations and human behavior; record keeping and reporting methods; language mechanics, mathematics and supervisory office procedures; basic computer operation and keyboarding arrangement; community resources and programs which can assist people seeking employment.

    ABILITY

    Plan, assign, direct and evaluate the work of others; analyze, interpret and supervise the implementation of complex rules and regulations; perform complex social service and record keeping procedures; speak and write effectively; determine appropriate cause of action in day-to-day and emergency situations; elicit factual information from individuals in difficult circumstances of deprivation or emotional disturbance; supervise the assessment of overall employability and the development of employability plans; perform case reviews; conduct individual and group training; accurately gather, record and evaluate complex data; prepare a variety of reports, forms, plans and agreements; work cooperatively with others; communicate effectively with persons from diverse social and cultural backgrounds.

    PHYSICAL/MENTAL REQUIREMENTS

    Mobility-Frequent operation of a data entry device; repetitive motion; sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting; climbing stairs; occasional driving; Lifting-Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual-Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking-Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological-Occasional decision making and public contact; frequent concentration; Special Requirements-Some assignments may require working weekends, nights, and/or occasional overtime; occasional travel; Environmental-Occasional exposure to varied weather conditions.

    Equal Opportunity Employer

    San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.  For more information go to www.sjgov.org/department/hr/eeo.

    Accomodations for those covered by the Americans with Disabilities Act (ADA):

    San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

    BENEFITS

    Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021

    Health Insurance:  San Joaquin County provides employees with a choice of three health plans:  a Kaiser Plan, a Select Plan, and a Premier Plan.  Employees pay a portion of the cost of the premium. Dependent coverage is also available. 

    Dental Insurance:  The County provides employees with a choice of two dental plans:  Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan.  There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense.

    Vision Insurance:  The County provides vision coverage through Vision Service Plan (VSP).  There is no cost for employee only coverage; dependent coverage is available at the employee’s expense.

    For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. 

    Life Insurance:  The County provides eligible employees with life insurance coverage as follows: 

     1 but less than 3 years of continuous service:                   $1,000
     3 but less than 5 years of continuous service:                   $3,000
     5 but less than 10 years of continuous service:                 $5,000
    10 years of continuous service or more:                           $10,000
     

    Employee may purchase additional term life insurance at the group rate.

    125 Flexible Benefits Plan:  This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). 

    Retirement Plan:  Employees of the County are covered by the County Retirement Law of 1937.  Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information.  NOTE:  If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.

    Deferred Compensation:  The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less.  Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available.

    Vacation:  Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.

    Holidays Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year.  Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time.

    Sick Leave:  12 working days of sick leave annually with unlimited accumulation.  Sick leave incentive:  An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue.  The employee must also be on payroll during the entire calendar year.

    Bereavement Leave3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child.

    Merit Salary Increase:  New employees will receive the starting salary, which is the first step of the salary range.  After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.

    Job Sharing:  Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.

    Educational Reimbursement Program:  Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year.  Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.

    Parking Supplemental Downtown Stockton:  The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.

    School Activities:  Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities.

    Selection Procedures

    Civil Service Rule 10 – Section 3 – Eligibility for Promotional Examinations

    To compete in a promotional examination, an employee must:

    A. Meet the minimum qualifications of the class on or before the final filing date for filing applications.

    B. Meet one of the following qualifying service requirements:

    1. Have permanent status in the Classified Service.

    2. Probationary, part-time, or temporary employees who have worked a minimum of 1040 hours in the previous 12 months or previous calendar year.

    3. Exempt employees who have worked a minimum of 2,080 continuous and consecutive hours.

    C. Have a rating of satisfactory or better on the last performance evaluation.

    D. If a person whose name is on a promotional list is separated (except for layoff) the name shall be removed from the promotional list of the action.  

    Employees who meet the minimum qualifications will go through one of the following examination process:

    • Written Exam: The civil service written exam is a multiple choice format.  If the written exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list.
       
    • Oral Exam:   The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise.   The oral exam selection process is not a hiring interview.   A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list.  Top candidates from the eligible list are referred for hiring interviews.  If the oral exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. 
       
    • Written & Oral Exam:  If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement.  Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list.
       
    • Rate-out:  A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. 

    Note:  The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points.

    Testing Accommodation:  Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date.   

    Eligible Lists:   Candidates who pass the examination will be placed on an eligible list for that classification.  Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a longer period which shall not exceed a total of three years for the date esblished.  

    Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods.

    • Rule of Five:  The top five names will be referred for hiring interviews.  This applies only to department or countywide promotional examination.

    Physical Exam:  Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities.

    Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when;

    ·         They are related to the Appointing Authority or

    ·         The employment would result in one of them supervising the work of the other.

    Department Head may establish additional limitations on the hiring of relatives by departmental rule.

    HOW TO APPLY

    Apply Online:       

    www.sjgov.org/department/hr

    By mail or in person:  

    San Joaquin County Human Resources

    44 N. San Joaquin Street Suite 330

    Stockton, CA 95202                                  

     

    Office hours:               
    Monday – Friday 8:00 am to 5:00 pm; excluding holidays.

    Phone:  (209) 468-3370 

     

    Job Line:

    For current employment opportunities please call our 24-hour job line at (209) 468-3377. 

    When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division).  

    San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.

    Equal Opportunity Employer:  San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.  For more information go to
    www.sjgov.org/department/hr/eeo.



    Click on a link below to apply for this position:

    Fill out the Supplemental Questionnaire and Application NOW using the Internet.
    View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
    View and print the official application form as an Acrobat pdf file. scannable paper application A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in.
    Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email, or apply for a job in person at the San Joaquin County Human Resources Division.

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    San Joaquin County
    Human Resources Division  Stockton, CA 95202
    E-mail | Phone: (209) 468-3370 | 8am - 5pm M-F | Powered by JobAps