9920 Public Service Aide: Assistant To Professionals

Environmental Outreach Aide

Recruitment #TEX-9920-903988


Environmental Outreach Aide (Multiple Vacancies)
San Francisco Department of Environment
9920 – Public Service Aide: Assistant to Professionals

Do you enjoy talking with people? Are you passionate about making a positive difference in your community? If so, we invite you to take advantage of an opportunity to use your skills to build a better future for San Francisco residents. The San Francisco Department of Environment is recognized worldwide for its environmental policies, is a great place to work, and offers an attractive benefits package, including healthcare and retirement options. This posting will be used to fill multiple vacancies for the 9920 Environmental Outreach Aide, including positions that may require bilingual skills in Chinese (Cantonese, Mandarin, or both) and Spanish.

Department Background
The San Francisco Department of the Environment (SF Environment) provides solutions that advance climate protection and enhance quality of life for all San Franciscans. We value credibility, collaboration, impact, innovation, and equity. SF Environment’s Programs include Zero Waste, Toxics Reduction, Environmental Justice, Transportation, Climate Change, Energy, Green Building, Urban Forestry and Public Information Programs.

Position Description
The Environment Now Public Service Aide is a professional development position and functions as a part of the Outreach and Communications team aimed at promoting the Department’s policies and initiatives to businesses and residents of San Francisco. Under minimum supervision, the Environmental Outreach Aide will assist the Environment Now Coordinators in developing and delivering educational outreach projects related to: zero waste, toxics reduction, clean transportation, energy efficiency and environmental justice.

Bilingual Positions: Multiple positions may require bilingual skills: Proficiency in reading, writing, typing, speaking, and listening in English and Chinese and/or Spanish. Selected bilingual candidates must pass language proficiency and proofreading tests, and upon successful completion would be eligible for a bilingual pay stipend.

Examples of Important and Essential Duties
Duties may include, but are not limited to the following:

•  Conduct outreach to residents, businesses and schools regarding the city’s environmental policies and programs, including: door-to-door canvassing, phone calling, event tabling, presenting, and surveying
•  Facilitate meetings and workshops with businesses, neighborhood associations, parent-teacher organizations, and community groups
•  Conduct on-site zero waste assessments and facilitate employee and resident trainings at businesses and apartments
•  Provide technical assistance to businesses regarding sustainability practices
•  Respond to public inquiries
•  Research, collect, and compile data
•  Assist in the preparation of reports and documents
•  Assist in coordinating and scheduling outreach activities
•  Participate in eco-literacy and project-related trainings
•  Perform administrative support and other duties/tasks as required
•  Follow the City departmental procedures
Appointment Type
These positions (multiple vacancies will be filled) are Temporary-Exempt Appointments, with a duration of 1-2 years. A second year may be possible contingent upon City budget conditions and demonstrated competence and professionalism in the first year of employment. Participation in this program does not guarantee a second year of employment or any future employment with the San Francisco Department of the Environment or the City and County of San Francisco. This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer.

Minimum Qualifications

High school diploma or GED.  Applicants without a college degree are encouraged to apply.

Other Requirements
1.  Available to work some weekends and/or evenings as needed
2.  Ability to work in all neighborhoods of San Francisco
3.  Fluency in a second language used commonly in San Francisco (multiple positions)
Desirable Qualifications
1.  Ability to stand and/or walk up to 75% of working hours
2.  Knowledge of basic mathematics
3.  Ability to communicate effectively, both verbally and in written format
4.  Customer service, sales, and/or outreach experience
5.  Responsible, motivated, professional and able to work effectively on a team
6.  Word processing, spreadsheet, database and internet proficiency
7.  Enthusiasm to learn about environmental initiatives and opportunities in the environmental sector
8.  Experience (volunteer or paid) in Zero Waste, Energy, Transportation or other specialty area in the environmental field
9.  Possession of a valid driver’s license and willingness to drive a City-issued vehicle as needed (vehicle is provided)
Additional Application Information
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring. Applicants must meet the minimum qualification requirement by the final filing date, unless otherwise noted.

Candidates are requested to submit a resume attached to their application. Upload this document as a PDF or Word file, with the naming convention of “YourName-9920EnvNow”.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
    1.  Select the desired job announcement
    2.  Select “Apply” and read and acknowledge the information
    3.  Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
    4.  Follow instructions on the screen
    5.  Attach your resume to your application as a PDF or Word document
    Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

    Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

    Applicants will receive a confirmation email that their online application was received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

    All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

    Please email Adam Romoslawski, Senior Human Resources Consultant, at Adam.Romoslawski@sfgov.org should you have questions about the application process. For questions regarding the status of your application or the selection process, please refer to the ‘Timeline’ section under the Selection Procedures heading (directly below).

    Selection Procedures

    Online application filing deadline will conclude at 8am on Monday, February 24th, 2020. Due to the volume of inquiries we receive, we are unable to give application status updates. While we are not able to reach out to every applicant, the hiring manager will contact you directly after the filing deadline if your skills and experiences are a strong match for the position.

    Stage 1 of the selection process will consist of an evaluation of applications. Candidates who possess the required qualifications will then be invited to complete an assessment of relative job-related knowledge, skills and abilities (Stage 2). Only those applicants most closely meeting the needs of the Department will be invited to participate in the interview selection process (Stage 3). Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

    Conviction History

    As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
      •  Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
      •  Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
        Having a conviction history does not automatically preclude you from a job with the City.

        If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

        Disaster Service Workers

        All City & County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


        1. Your application must include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used to determine whether you meet the minimum qualifications.

        2. Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at: http://sfdhr.org/index.aspx?page=456. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

        3. Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at web URL:

        4. Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to present additional material at the time of appointment and/or at a later date.

        5. For general information concerning City and County of San Francisco employment policies and procedures, please refer to this web URL:

        6. For Right to Work policy, please refer to this web URL:

        7. Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at:

        ISSUED: JANUARY 28, 2020
        ANNOUNCEMENT NO: TEX-9920-903988


        All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

        For more information about benefits, please click here.

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