9920 Public Service Aide-Assistant to Professionals

Audits Intern

Recruitment #TEX-9920-111912




(Audit Intern)

PLEASE NOTE: In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice.  As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

Appointment Type: 

Temporary - Exempt. The San Francisco Charter excludes this position from the competitive Civil Service examination process.  The successful candidate serves at the discretion of the appointing officer.  This position is funded by temporary salaries.


Job Description:

The 9920 Public Service Aide – Assistant to Professionals Audit Intern Program was established to ensure excellent performance in the auditor series of the City and County of San Francisco.  The Audit Intern Program introduces incumbents to career opportunities in the auditing field and provides them organized training and work experiences, allowing them to learn about the auditing work environment and to interact with experienced mentors in the Office of the Controller’s City Services Auditor, Audits Division (CSA Audits).


Interns help CSA Audits staff to perform audits, analyses, and assessments. Assigned duties increase in scope and difficulty within prescribed performance planning guidelines.  Interns may be asked to:


  • Under direct supervision, plan, organize, and conduct compliance, investigative or performance audits, or analytical tasks.

  • Review and analyze policies and internal controls, management practices, and operations of governmental agencies, vendors, contractors, and other parties that do business with the City.
  • Gather relevant data and analyze it for audit decisions, risk assessments, public integrity reviews, and other projects using both qualitative and quantitative techniques.
  • Assist with fraud hotline report processing, investigations of the misuse of city funds and resources, and coordination of employee training.
  • Evaluate city departments' cybersecurity programs or their individual components to determine compliance with cybersecurity policies and standards and help assess third-party risks.

To complete their work, interns use multiple computer applications, which may include Web search engines and software for spreadsheets, databases, and data visualization.  Interns are expected to access, manipulate, and analyze data, and develop audit working papers and reports.


Interns work on a variety of projects that generally fall into five areas:


Efficiency and Effectiveness Audits – These audits examine whether city processes are efficient and effective, align with best practices, and/or deliver services equitably.  They examine a wide variety of departments and operations.  Recent examples include audits of police use-of-force data, construction safety management, Sheriff’s staffing, citywide facilities maintenance, and the City’s 311 system.


Compliance Audits – These audits examine whether routine city processes, such as inventory, payroll, eligibility screening, cash handling, and construction change management are carried out accurately and with appropriate internal controls to safeguard city assets. 


Whistleblower Program – This program responds to specific allegations of administrative wrongdoing by city employees and those who do business with the City.  The program investigates reported deficiencies in the quality and delivery of city government services, wasteful and inefficient city government practices, misuse of city government funds, and improper activities by city government officers and employees.


Cybersecurity Program – This program helps city departments use a systematic and disciplined approach to manage their cybersecurity risks through security objectives outlined by industry-accepted cybersecurity frameworks. The program also evaluates the effectiveness of cybersecurity risk management, internal controls, and governance processes and determines whether they are aligned with legal and regulatory requirements.


Disaster Cost Recovery, Data Analytics, and Other Assessments – Projects include the pre-auditing and submittal to federal and state agencies of citywide costs related to emergency response (for example: COVID-19, wildfires), analyzing city data as part of risk assessments and work planning efforts, and conducting public integrity assessments and other non-audit services in support of the organization’s mandated functions.


Interns work is evaluated on the basis of progress in the program, which includes but is not limited to:

  • Auditing
  • Knowledge of the fundamentals of auditing and risk analysis
  • Written and oral communication
  • Computer proficiency
  • Human Relations

Interns work with increased independence as professional competence is demonstrated.  Failure to demonstrate professional competence, or the inability to compete the program, will result in dismissal from employment or termination of an assignment in Class 9920.


Intern Mentors and Supervisors

Interns are assigned a mentor and supervisor(s) to guide and train them. There may be multiple supervisors during a rotation. An intern’s supervisors may change, depending on the assignment or training topic. In some cases, the mentor and supervisor will be the same person. When they are not the same person, an intern’s mentor and supervisor(s) work closely together to provide high-quality, comprehensive, training.


Training Workshops

Interns attend various training workshops to build their technical competencies and develop an understanding of the City's processes, policies, and procedures, with emphasis on their relationship to auditing.

Minimum Qualifications


Candidates must be enrolled in, or have graduated within the last three years from, a bachelor’s or master’s degree program at an accredited college or university in business, public administration, public policy, accounting, finance, economics, statistics, the social sciences, English, information systems, or a related field.


No previous audit experience is necessary for this classification. Candidates must be willing to learn auditing principles and practices and receive on-the-job training to acquire the ability to apply professional standards and develop auditing skills.

Desirable Qualifications:

CSA Audits desires candidates who have strong academic aptitude and well-developed analytical problem-solving skills, demonstrated success in completing team projects or working in a team environment, dedication to building a career in public service, and strong written and verbal communication skills. The outstanding candidate is a leader who demonstrates personal accountability and urgency in completing assignments and achieving results.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Carlos Benitez, by telephone at (415) 554-7530, or by email at Carlos.benitez@sfgov.org.

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the oral/performance interview.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: http://sfdhr.org/information-about-hiring-process#veteranspreference

Issued:  05/21/2021

Carol Isen
Human Resources Director
Department of Human Resources
Recruitment ID Number: 111912
CON/ CB/ 415-554-7530


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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