As-Needed Counselor, Juvenile Hall SFERS

Recruitment #TEX-8562-077030


Temporary Exempt employees are considered “at will” and serve at the discretion of the appointing officer. The duration of this position shall not exceed two years.


Under general supervision, the 8562/8320 Counselor, Juvenile Hall, is responsible for the care, custody, safety and welfare of juveniles detained at Juvenile Hall. The Counselor observes the behavior and conduct of residents in an assigned living units; prepares and maintains records and reports; conduct counseling sessions with juveniles; plan, direct and supervise extracurricular activities; supervise residents en route to, from, and at various locations; handle the admittance and release process. The 8562/8320 Counselors of Juvenile Hall are responsible for conferring with departmental personnel and representatives of outside agencies; preparing and maintaining log books and records including periodic chronological progress report entries in case files using computers; performing Cardiopulmonary Resuscitation (CPR) and providing basic First Aid for emergencies as necessary. May provide training to institutional staff in all areas related to effective supervisory techniques for juvenile offenders, and use approved techniques to physically subdue and restrain combative juveniles. Some positions may require the ability to speak, read and understand Spanish, Mandarin, Cantonese or other languages as-needed for communication with residents and their guardians. This position performs related duties as assigned.


Physical requirements: Individuals must be willing and able to respond to emergency conditions, which may involve physically subduing and restraining hostile juveniles who often have the size and strength of adults. Vision and hearing must be sufficient to perform the duties of the position. May involve considerable amounts of standing, walking and/or, when necessary, running. This includes the ability to lift and/or move with assistance objects weighting up to 50 pounds or more.

Work Schedule: May be assigned to work day, swing and graveyard shifts, holidays and weekends.

Special Requirements: Positions in this class require ability to learn institutional procedures and techniques of counseling and supervising hourly activities of residents and detained juveniles; working in stressful situations and with difficult and evasive individuals. May be exposed to accidents, injury/hazards and disagreeable elements. 

Essential Job Functions:

  1. Observes conduct and behavior of detainees in an assigned living unit by directing, overseeing and instructing detainees in the upkeep of personal hygiene, during mealtimes, and while cleaning the unit; by maintaining appropriate close supervision over detainees to prevent escapes, self-injuries, accidents, fights and other negative incidents; by providing appropriate discipline such as admonishment, time-out, room restriction, continued room restriction, and court action, as necessary; by consulting with supervisors regarding disciplinary problems; by making regular 15-minute security checks of room; and by monitoring visiting sessions in order to ensure the safety and security of detainees and counselors.
  2. Maintains the security and safety of the unit and the facility at all times by inspecting windows, keeping doors locked when not in use, and keeping count of all detainees assigned to the unit; by administering emergency first aid pending the arrival of medical staff; and by responding to emergency conditions which may require physically subduing and restraining hostile detainees in order to ensure the safety and security of detainees and counselors.
  3. Prepares and maintains records and reports on detainees’ attitudes, behavior, appearance, interests, progress, and needs by completing incident reports, behavior reports, individual case reports, and other departmental forms and reports as required; and by maintaining the unit log book in order to ensure adherence to legal requirements and maintain an accurate record of events.
  4. Conducts on-going individual and group counseling sessions with detainees by communicating rules, policies, expectations, and consequences; by listening and responding appropriately to questions, concerns, complaints, and requests; and by providing appropriate assistance in working out problems in order to assist detainees to gain insight into him/herself, relationships to family, peers and adults; to adjust to institutional living; and to help modify anti-social behavior.
  5. Plans, directs and supervises extracurricular activities by organizing, instructing, coaching, and overseeing residents in various games, athletics, and crafts in order to provide for the residents’ recreational needs as well as teach and encourage good sportsmanship.
  6. Supervises and/or transports residents en route to, from, and at various locations, including school classrooms, Juvenile Hall medical clinic, hospitals, gymnasiums, community houses, recreational areas, religious services and other locations as necessary by overseeing, directing and controlling their movement in order to ensure the safety and security of the residents. These activities may require transporting residents by car or van.
  7. Responsible for the admittance and release process of residents by instructing resident to shower and shampoo, searching for contraband articles, checking body for marks and bruises, registering and storing belongings, issuing bedding and clothing, making room assignments, and giving an orientation regarding Juvenile Hall rules and regulations. In the release process assists by having resident return institutional clothing, returning resident’s personal property, and filling out release information in order to ensure that residents are properly processed into and out of Juvenile Hall.
  8. Confers with departmental personnel and representatives of outside agencies, which includes but is not limited to, probation officers, teachers, forensic services, foster homes, tutors, voluntary auxiliary services, community organizations, police, etc., on an on-going basis to maintain the safety and welfare of residents.
  9. Performs related duties as assigned.

  1. Requires possession of a baccalaureate degree from an accredited college or university, with major course work preferably in Psychology, Sociology, Criminal Justice, Social Work or related fields.
  2. Possession of a valid class "C" California driver's license at the time of appointment. (California driver license must be maintained current during employment).
  3. Possession of a valid CPR certificate prior to appointment.


Two (2) years of full-time experience as a Counselor in a juvenile detention facility or experience involving the organization, detention, or supervision of youth groups in a recreational or correctional program may be substituted for up to two (2) years of the education requirement on a year-for-year basis. Thirty (30) semester hours or forty-five (45) quarter hours equal one (1) year.



  • Limited Peace Officer Requirements: Employees in this classification are limited peace officers, and must meet Peace Officer Standard Training (POST) standards and laws applicable to peace officer positions; employees must also conform to all requirements necessary to hold and maintain peace officer status pursuant to the California Government Code. Conviction of a felony or of a crime that would have been a felony if committed in the State of California is a bar to employment as a peace officer (per California Government Code, Section 1029, 1031, and 1031.50).
  • Citizenship Requirements: Must be a citizen of the United States or be eligible for United States citizenship, and/or have applied for it at least one (1) year prior to filing the employment application.
  • Class "C" California Driver's License Requirements: Must be maintained current during the course of employment. Inability to maintain a valid Class "C" California Driver's License and meet the department's insurability standards may result in dismissal.
  • Cardiopulmonary Resuscitation certificate: Required prior to appointment.
  • Some positions may be designated bilingual. Applicants must indicate on the application the language(s) in which they are proficient. Only those eligible that pass the bilingual proficiency test will be considered for bilingual positions. 


  • Prospective and current employees in Class 8562/8320 Counselor, may be subject to drug and/or alcohol testing in accordance with Federal rules and regulations.
  • Prior to appointment, candidates will be fingerprinted and their background and judicial records will be reviewed to determine their eligibility for peace officer status as provided in Section 830.50 of the Penal Code, and their suitability for employment as Counselors.  Candidates may be disqualified based on character and background investigation if deemed unacceptable for the position.
  • A psychological and medical examination is required prior to appointment.  This psychological examination will consist of written tests and a clinical interview to determine the candidate's fitness for work as an 8562/8320 Counselor.   


Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


GENERAL INFORMATION CONCERNING CITY AND COUNTY OF SAN FRANCISCO EMPLOYMENT POLICIES AND PROCEDURES: Important Employment Information for the City and County of San Francisco can be obtained at or hard copy at 1 South Van Ness Avenue, 4th Floor.

COPIES OF APPLICATION DOCUMENTS: Applicants should keep copies of all documents submitted, as these will not be returned.

RIGHT TO WORK: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. 



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency. For more information about benefits, please click here.

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