3375 Animal Health Technician

Animal Health Assistant

Recruitment #TEX-3375-076390


APPOINTMENT TYPE: Temporary Exempt (TEX), this position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.


The San Francisco Department of Animal Care & Control (SFACC) is a taxpayer-funded, open-admission animal shelter. Since 1989, SFACC has provided housing, care, and medical treatment to wild, exotic and domestic stray, lost, abandoned, sick, injured, and surrendered animals. SFACC’s doors are open to all animals in need regardless of species, medical, or behavioral condition.

The shelter also enforces all state and local Animal Control and Welfare laws and is the first responder for animals in natural disasters and citizen emergencies. We shelter homeless, neglected, and abused animals and provide humane education and many other services to the community. We are the local agency you call to investigate animal cruelty, rescue and rehabilitate injured wildlife, aid domestic animals in distress. SFACC aims to adopt, re-home, or reunite domestic animals with their guardians and to rehabilitate and release wildlife to their native habitat.


Under general supervision of a Veterinarian, the 3375 Animal Health Assistant assists in providing paraprofessional medical care and treatment to all animals; monitors the general health of the animal population at the shelter and administers emergency treatment, first aid and follow-up care to those in need.

1.  Under general supervision and direction of the supervising veterinarian, checks and monitors the general health of shelter animals, including those that may be isolated or quarantined; evaluates problems or symptoms reported by staff, checks for injuries, observes for signs of illness or unusual behavior; conducts basic physical screening exams and triage; provides for treatment according to pre-established guidelines and/or in consultation with supervising veterinarian, including referral to emergency clinic if necessary.

2.  Under general supervision and direction of the supervising veterinarian, renders emergency treatment, first aid and follow-up care to all animals in need; provides necessary care and treatment to alleviate problems detrimental to impounded animals' health and well-being; administers prescribed medications and immunizations; provides basic dental and skin care; documents condition, treatment and/or disposition of animal.

3.  Assists the veterinarian in surgery; ensures that all equipment and instruments are at hand, operable and sanitized; may induce and/or monitor anesthesia.

4.  Performs a variety of diagnostic procedures, including collecting and labeling cultures, samples and skin scrapings for analysis, taking and developing x-rays and conducting laboratory tests.

5.  Maintains inventory of all pharmaceuticals, equipment and supplies; orders, and receives pharmaceuticals, equipment and supplies; and maintains order of storage area.

6.  Properly kennels and provides care and feeding to animals in vet room, including those needing special attention such as quarantine cases.

7.  Performs euthanasia of animals in accordance with established laws and departmental policy by injecting animals with controlled substances; may administer Schedule 2 barbiturates and/or narcotics.

8.  Maintains accurate and legible case files and records; documents information regarding the condition, care, disposition and/or euthanasia of animals; uses a computer to input, update and access information regarding shelter animals and to produce written documents.

9. Provides information and responds to inquiries from the public regarding proper care of animals, animal care services, lost animals, redemption and adoption of animals.

10. Assists in instructing shelter staff in proper care and feeding of a wide variety of animals, basic animal health practices and procedures, and signs of common health problems.

11. Conducts physical exams and screens animals for suitability for adoption based on established policies and procedures.

12. Performs related duties as assigned.

Minimum Qualifications

One (1) year of experience working with a variety of animals in an animal shelter, kennel or Veterinary Hospital Facility.


Possession of a Registered Veterinary Technician (RVT) license.

  Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.  

 Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement: 3375 Animal Health Technician (TEX-3375-076390)
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the analyst at (415) 554-6000.

Selection Procedures

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).


Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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