2992 Contract Compliance Officer 1

Contract Monitoring Division

Recruitment #TEX-2992-101842


APPOINTMENT TYPE: Temporary Exempt (TEX), this position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.


The Contract Monitoring Division (CMD) implements and enforces the Chapter 12B Equal Benefits Ordinance and the Chapter 14B Local Business Enterprise Ordinance that were adopted by the Mayor and the Board of Supervisors to protect the public interest in equality throughout the City & County of San Francisco’s governmental contracting process. In order to provide the highest level of public service, the CMD is committed to providing expert assistance to businesses and City departments to ensure we accomplish this mandate fairly, effectively and efficiently.


Under general direction, the 2992 Contract Compliance Officer I implements a program of compliance with the Equal Benefits provisions contained in San Francisco Administrative Code Chapter 12B. The Equal Benefits Ordinance prohibits the City and County of San Francisco from entering into contracts with entities that discriminate in the provision of benefits to employees with spouses and employees with domestic partners.

The Contract Compliance Officer I in the Equal Benefits Unit facilitate compliance for business entities who have or may have contracts or agreements to render personal services or to supply products to departments, or for users of facilities under the jurisdiction of a City department, commission or agency; ensure effective and timely compliance with relevant laws, regulations, policies, and procedures through appraisals, evaluations, inspections, investigations, meetings and conferences; represent management at conferences and hearings; recommend appropriate action to effect voluntary compliance through persuasion and education; and perform related duties as required.  

Ideal candidates will demonstrate a commitment to ensuring excellence in public service.


1.  Analyze routine and complex forms and supporting employee benefit documentation submitted by contractors and potential contractors to ensure compliance with the Equal Benefits Ordinance. Prepare, approve, and sign a variety of related correspondence and documents.

2.  Provide technical assistance to business entities, contracting departments, insurance carriers, employment attorneys, human resources professionals and others to ensure achievement of Equal Benefits Ordinance objectives.

3.  Prepare program metrics for distribution to Contract Monitoring Division management on Equal Benefits Ordinance activities as related to contract compliance.

4.  Develop program techniques and criteria and provide methods for achieving Equal Benefits Ordinance objectives in contracts; disseminate and implement policy statements; prepare related correspondence and reports.

5.  Investigate formal complaints of alleged violation of the Equal Benefits Ordinance by parties to agreements and recommends procedures to ensure compliance with all contract provisions that promote Equal Benefits Ordinance objectives.

6.  Advise Contract Monitoring Division management in implementation of laws, executive orders, regulations and procedures pertaining to the Equal Benefits Ordinance.

7.  Attend and present information regarding contract provisions pertaining to the Equal Benefits Ordinance at meetings and conferences for pre-bid and pre-award participants, equal opportunity groups, advisory councils, public agencies and commissions, and other groups involved in fair employment practices.  

8.  Interpret potentials and limitations of program policies and keep management advised regarding equal employee benefits as related to contracts.   

Minimum Qualifications

1. Possession of a baccalaureate degree from an accredited college or university with coursework in industrial relations, social sciences or related field; AND

2. Two (2) years of experience reviewing, monitoring and developing contract or other compliance programs involving contracts, ordinances or vendors. Such experience must have included:

a) Providing technical direction on procurement, negotiation, and contract bidding procedures to ensure compliance with all contract requirements; OR

b) Promoting equal opportunity, affirmative action and non-discrimination objectives in contracting; OR

c) Monitoring and enforcing prevailing wage, wage and hour laws, or labor standards, OR

d) Construction contracts or construction management experience in monitoring and enforcing prevailing wage, wage and hour laws, or labor standards; OR

e) Public policy or program development related to health care coverage/ access or family work-life balance; OR

f) Reviewing, monitoring and enforcing workforce development policies.

Education Substitution
- Additional experience as described above may substitute for the required degree on a year-for-year basis. One (1) year of experience will be considered equivalent to thirty (30) semester or forty-five (45) quarter units.

Education Substitution - Completion of a State of California approved building trades apprenticeship program may substitute for two (2) years of the required degree.

Experience Substitution - Possession of a Master's Degree in industrial relations, social sciences or a related field or a Juris Doctorate Degree may substitute for one (1) year of the required experience.


1. Knowledge of employee benefit practices and conditions, the associated codes, statutes, laws related to equal employment objectives, and the problems and methods of intergroup relations work.

2. Knowledge of codes, statutes, and laws related to workforce, labor practices and/or disadvantaged business conditions in the San Francisco Bay Area.

3. Ability to implement and promote equity programs with employers and City department representatives, develop constructive relationships with competing stakeholders, articulate nuanced concepts, and utilize technology to synthesize complex data/create reports/craft correspondence.

VERIFICATION: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

A resume, cover letter, and completion of the supplemental questionnaire is REQUIRED at the time of filing and must be attached to the online application. The cover letter should detail any relevant experience that you have particularly in the areas listed under the desirable qualifications. Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

1. To submit a RESUME using the online application:

  • Select the “Resume” tab in the online application
  • Follow instructions given on screen

2. To submit a COVER LETTER using the online application:

  • Select the “Other” tab in the online application
  • Choose “Upload” as your method of submittal
  • Click on “Upload Attachment”
  • Follow instructions given on screen

3. To submit the SUPPLEMENTAL QUESTIONNAIRE using the online application:

  • Applicants will be prompted to complete the supplemental questionnaire during the online application process.

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the analyst at (415) 554-6000.

Selection Procedures

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).


Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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