2920 Medical Social Worker - HSA

Recruitment #TEX-2920-064592

Introduction

APPOINTMENT TYPE

Temporary Exempt appointment not to exceed three (3) years – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

INTRODUCTION

With a staff of approximately 2,600 employees, San Francisco’s Human Services Agency (HSA) is the central resource which delivers public assistance, child welfare, and aging and adult services to the citizens of San Francisco. Its mission is to promote well-being and self-sufficiency among individuals, families and communities in San Francisco. HSA was formed in 2004 with the merger of two previously existing city departments, the Department of Human Services and the Department of Aging and Adult Services. The Office of Early Childhood Education joined the Agency in 2014. The Agency retains two commissions and two department heads.

 
WHAT WE DO

We provide a safety net for individuals and families by offering income support, community-based living support, and assistance getting food, housing and health coverage. We offer programs and services that ensure the protection and safety of children, the elderly and dependent adults. We help people secure employment through training, job search, and child care assistance.

POSITION DESCRIPTION

The In-Home Supportive Services (IHSS) Social Worker – High Risk Unit (SW – HRU) is responsible for the timely and high quality program intake and annual reassessment of IHSS hours for IHSS applicants and recipients deemed at high risk for health and safety issues. In addition to providing IHSS assessments, the SW – HRU is responsible for providing rapid response discharge education, coaching and light care coordination for recipients referred to the Department of Aging and Adult Services (DAAS) Care Transition Program (CTP), with the goal of reducing hospital readmission in the first 30 days of discharge. The SW – HRU may also carry an IHSS caseload of high risk recipients with the goal of connecting them to other community resources to stabilize their care and improve health outcomes.

 
ESSENTIAL DUTIES AND FUNCTIONS

1. Provides rapid response support to In-Home Supportive Services (IHSS) applicants being discharged from the hospital, utilizing a hybrid care model.
2. Creates, documents, and implements recipient centered care plan.
3. Provides therapeutic support such as short-term counseling and coaching to promote the recipient’s engagement with the care plan, and to promote health and safety outcomes.
4. Conducts IHSS intake and annual assessments in the hospital and/or in applicants’ homes in order to authorize home care hours in compliance with IHSS regulations and County policies, and with the goal of promoting the recipient’s health and safety.
5. Writes up and submits IHSS assessments in a timely manner.
6. Administers evidence-based assessments such as the PHQ2 and Mini-Cog for recipients that show signs of depression and/or dementia, providing follow up connection to resources when clients screen positive.
7. Provides limited scope care coordination and case management functions to IHSS recipients to support them in living independently in the community.
8. Provides support and resources to the recipient’s caregiver and/or family as appropriate in order to prevent burnout.
9. Participates in multi-disciplinary team meetings and partners closely with internal and external staff/providers to support recipients.
10. Monitors and responds to issues with recipients’ Medi-Cal eligibility, provider maintenance and other key program requirements.
11. Maintains accurate and thorough case notes in required database(s).

SUPERVISION EXERCISED

May supervise ancillary staff.

Minimum Qualifications

Education:

Possession of a Master's Degree in Social Work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE);

AND

Experience:

Six (6) months (1000 hours) of social work experience in a health care setting. This experience may be gained from supervised field placement during the Master's in Social Work (MSW) program or from post-graduate social work experience.

Desirable Qualifications:

Bilingual fluency in Spanish (written and oral). Applicants must indicate on the application form the language(s) in which they claim proficiency.

**Applicants must meet the Minimum Qualification requirements at the time of filing**

VERIFICATION OF EXPERIENCE AND/OR EDUCATION:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

 

Refer to the following links for verification:

Verification Guidelines: http://www.sfdhr.org/index.aspx?page=20#verification

Education Verification, including verifying foreign credits or degree equivalency:

http://www.sfdhr.org/modules/showdocument.aspx?documentid=18441

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

• Select the desired job announcement (TEX-2920-064592)
• Select “Apply” and read and acknowledge the information
• Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
• Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

You can also watch this video for further assistance with our online application system:

http://www.youtube.com/watch?v=4-kUFHXhBjQ&feature=youtu.be

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Tamara Ranney, by telephone at 415-557-5453, or by email at tamara.ranney@sfgov.org.

 

Selection Procedures

The selection process will include evaluation of applications in relation to minimum qualifications of the position. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview. Notes: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. The department may administer additional selection procedures to make final hiring decisions.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

GENERAL INFORMATION CONCERNING CITY AND COUNTY OF SAN FRANCISCO EMPLOYMENT POLICIES AND PROCEDURES:

 
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

COPIES OF APPLICATION DOCUMENTS:

Applicants should keep copies of all documents submitted, as these will not be returned. Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

CLERICAL ERRORS:

May be corrected by the posting of the correction on the Department of Human Resources website at: http://sfdhr.org/information-about-hiring-process#announcementsdefinitions

REASONABLE ACCOMMODATION REQUEST:

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

 
DRIVER’S LICENSE REQUIREMENT:

Most positions require a valid California driver’s license: http://www.sfdhr.org/index.aspx?page=20#license

 
RIGHT TO WORK:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States: https://sfdhr.org/information-about-hiring-process#identification

 
Exam Type: Temporary Exempt - TEX
Issued: August 30, 2019
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID Number: TEX-2920-064592
HSA/ TR / 415-557-5453

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 


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