1404 Clerk, Voter Data Coordinator

Recruitment #TEX-1404-904202

Introduction

The mission of the San Francisco Department of Elections (Department) is to provide election-related services to all City residents and to conduct elections that are free, fair, and functional. Serving approximately 500,000 registered voters, the Department administers elections in an open and transparent manner, making a concerted effort at all times to inspire public confidence in the integrity of elections in the City.

In preparation for the November 3, 2020, General Election, the Department is seeking applications for seasonal positions to assist with ensuring proper maintenance and delivery of voter data, services, and programs. The Department continuously works toward establishing effective methods for validation of voter data as well as robust programs that provide mechanisms to notify voters about deficiencies in their registration records or issues with their ballots, and remedial steps.

Position Schedule and Hours

The estimated start date for this position will be on October 26, 2020, and will run until several weeks after Election Day, November 3, 2020; exact start and end dates will be determined by the operational needs of the Department in the post-election cycle.

Work hours are generally 8 a.m. to 5 p.m. However, work hours will vary widely in accordance with the demands of the election cycle and will range between 40 and 70 hours per week. The person in this position must be available to work overtime both during the week and on weekends as necessary. Overtime hours will be paid at 1.5 times the hourly rate.

This is a temporary exempt as-needed position. Temporary exempt as-needed employees who have worked more than 1040 hours in any consecutive 12 month period, and whose normal work week at the time of inclusion in the system is not less than 20 hours are eligible for health coverage and retirement benefits. For more information on the City and County of San Francisco benefit policies, refer to the Employee Handbook available at https://sfdhr.org/sites/default/files/documents/Forms-Documents/Employee-Handbook.pdf

Position Description:

The ideal candidate has a strong work ethic, high level of integrity, strong attention to detail and demonstrated abilities to learn new subject matter. This position requires the capacity to work on several tasks simultaneously, the vigilance necessary to protect the accuracy and confidentiality of voter records, and strong work ethic conducive to maintaining strict standards of voter data maintenance.

The Voter Data Coordinator will work toward supporting the Department’s goal to ensure proper maintenance and delivery of voter data, services, and programs.

Working under the supervision of the Voter Data Analysis and Programs Manager, the person in this position will perform various tasks that enhance the quality or improve maintenance of voter registration data and services.

The typical duties and responsibilities include but are not limited to the following:

  1. Inputting information submitted by voters to the county’s voter database, Election Information Management System (EIMS)
  2. Processing online voter registration applications
  3. Reviewing messages in California’s statewide voter database, VoteCal
  4. Conducting signature review on vote-by-mail and provisional ballots
  5. Performing validation tasks that ensure the voter role is accurate and up-to-date
  6. Assisting with outreach to voters whose ballot or registration requires corrective action
  7. Analyzing and troubleshooting complex registration situations
  8. Providing general clerical support
  9. Assisting with other election-related functions, as needed

This position requires sitting and standing for prolonged periods of time, being able to multitask between phone and computer, and lifting and moving up to 25 pounds.

Desired Qualifications

  • Computer skills, including MS Word, MS Excel, internet research, and database knowledge
  • Experience with data entry or data mining
  • Ability to adapt and learn new subject matter and procedures in a short period of time
  • Ability to work quickly and accurately to complete tasks within tight deadlines
  • Excellent interpersonal skills and ability to work independently and as part of a team in a fast-paced, deadline-driven environment
  • Willingness to follow instructions, and work on multiple simultaneous projects
  • Flexibility, tolerance, and stamina for tedious tasks and occasional long hours

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

  1. One (1) year (equivalent to 2000 hours) of verifiable clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail: OR
  2. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and completion of a clerical training program (240 hours); OR
  3. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and 15 semester units (or equivalent quarter units) of coursework from an accredited college or university.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, michael.cerles@sfgov.org

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 


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