1404 Clerk Bilingual English-Spanish Voter Outreach Coordinator

Recruitment #TEX-1404-903902


The Department of Elections (Department) conducts all federal, state and local elections in the City and County of San Francisco, currently serving approximately 500,000 registered voters. The Department follows the rules and regulations established by federal, state, and local laws – notably, the Voting Rights Act, the Help America Vote Act, the Americans with Disabilities Act, and the City’s Language Access Ordinance. Additionally, the Department operates in an open and transparent manner to inspire the City’s confidence in the integrity of elections processes.

The Department encourages a culture in which personnel from multiple divisions routinely collaborate on projects or consider new approaches to improve the Department’s services to voters. 

The Department is located in City Hall and is comprised of eight divisions that undertake the diverse tasks necessary to plan and administer elections.

The Department is seeking applications for one (1) seasonal bilingual positions in the Voter Information Division that will conduct outreach events, delivering nonpartisan information about key election dates and deadlines, registration and voting options, and specific details about participating in the March 3, 2020, Presidential Primary Election to the public throughout the City.

Applicants must be bilingual in Spanish with a high command of English.

This position serves as the face of the Department in the community and is expected to provide accurate election information in an inviting and engaging manner.

Appointment Type
Temporary exempt, full time appointment is not to exceed six (6) months or 1040 hours. Exempt employees are considered “at will” and serve at the discretion of the appointing officer.

Duration of Work
This is a seasonal position, beginning on or around December 16, 2019. The end date for the position is approximately March 27; the exact end date will be determined by the operational needs of the Department in the post-election cycle.

Work Hours
Weekly hours will generally range between 35 and 40, usually between 8 a.m. and 5 p.m., Monday through Friday, but some paid evening and weekend overtime hours will likely be required. Working overtime is common during an election cycle, especially before, on, and after Election Day; the person in this position may occasionally work 60-70 hours per week.

Position Description
This position requires bilingual skills: Proficiency in reading, writing, speaking in English and Spanish. Selected candidates must successfully pass the appropriate language proficiency tests.

The ideal candidate must have strong work ethic and a high level of integrity. This position requires someone with excellent public speaking skills and strong written skills in English and Spanish. The ideal candidate must have demonstrated abilities to learn new subject matter in a short period of time and to present information in a clear and engaging manner to a variety of audiences.

The responsibilities of the position include but are not limited to providing election information, helping prospective voters with registration, answering election-related questions, and recruiting poll workers at various community events.

Typical tasks include:

  • Engaging non-voters in communities with historically low voter turnout
  • Making arrangements for and speaking at community events conducted in English and Spanish to inform and educate voters, and increase voter participation among voters and potential voters with limited English proficiency
  • Providing election information at resource tables at community events throughout San Francisco
  • Canvassing neighborhoods frequented by residents with limited English proficiency to distribute election materials and information
  • Brainstorming innovative outreach activities to engage voters and potential voters
  • Researching new organizations and media channels that serve residents with limited English proficiency
  • Providing election information in Spanish to the media
  • Providing general clerical support
  • Assisting with other election-related functions, as needed

Desired Qualifications

The stated desirable qualifications may be used to identify job finalists for hiring.

  • Ability and willingness to engage with diverse populations and provide important, non-partisan election information
  • Great interpersonal skills and ability to work as part of a team in a fast-paced, deadline-driven environment
  • Strong desire to educate and empower voters and potential voters to participate in elections
  • Public speaking skills
  • Community outreach experience
  • Familiarity with San Francisco neighborhoods
  • Ability to work quickly and accurately to complete tasks
  • A valid California Driver’s License to be able to drive to various outreach events
  • Ability to move and lift up to 25 pounds of voting equipment
  • Computer skills including Power Point, MS Word, MS Excel, Adobe Acrobat, and Internet research

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

  1. One (1) year (equivalent to 2000 hours) of verifiable clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail: OR
  2. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and completion of a clerical training program (240 hours); OR
  3. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and 15 semester units (or equivalent quarter units) of coursework from an accredited college or university.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Michael.Cerles@sfgov.org.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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