1404 Clerk – Voting Center Representative

Recruitment #TEX-1404-903664


The mission of the San Francisco Department of Elections (Department) is to provide access to election-related services and voting and to conduct elections that are free, fair, and functional. In carrying out its mission, the Department must comply with all applicable federal, state, and local laws, including the Voting Rights Act, the Help America Vote Act, the Americans with Disabilities Act, and the City’s Language Access and Sunshine Ordinances.

Serving approximately 500,000 registered voters, the Department operates in an open and transparent manner and invites community members to observe elections processes and to provide feedback on these processes, making a concerted effort at all times to inspire public confidence in the integrity of elections in the City.

The Department is comprised of eight divisions, most of which are located at City Hall. Each division manages one of the fundamental tasks necessary to plan and administer elections. Personnel from multiple divisions routinely collaborate on projects and work together to consider new approaches to improve the Department’s services.

The Department is currently preparing for the Consolidated Municipal Election on November 5, 2019, and is hiring temporary employees to assist with various election tasks.

Position Description
The Department is seeking applications for positions that will serve as official representatives of the Department directly assisting voters with registration and voting in one of the Department’s Voting Centers.

Voter activity steadily increases in the weeks preceding Election Day and culminates on Election Day. Because the staffing needs at the Voting Centers follow the same pattern, applicants will be hired in two groups. Staff in the first group will start on Sunday, October 20, and additional staff will start on Friday, November 1. Both groups will undergo comprehensive training before assisting voters or performing any election tasks.

For the November 5 election, the Department will provide City voters with election-related services in two Voting Centers. The first Voting Center will be located at City Hall, and will open October 7, 2019, which is 29 days before Election Day, November 5. The second Voting Center will be located at San Francisco State University and will open on November 2, which is the Saturday immediately preceding Election Day.

Many San Francisco residents prefer to receive election information in languages other than English. In keeping with its duty to serve voters who speak a language other than English, the Department is looking to hire many bilingual civic-minded individuals to fill this position. If you are bilingual, we encourage you to apply.

Duration of Work
The start date for this position will be either October 20, 2019 or November 1, 2019 and will run until several weeks after Election Day; exact end date(s) will be determined by the operational needs of the Department in the post-election cycle. Successful candidates may be offered the opportunity to continue working for the Department filling temporary exempt positions in the March 2020 election.

Work Hours and Conditions
Work hours will vary widely in accordance with the demands of the election cycle and will range between 40 and 70 hours per week. Although most work is expected to be completed during normal workday hours, 8 a.m.-5 p.m., Monday through Friday, employees must be available to work overtime both during the week and on weekends as necessary. This position requires sitting or standing for prolonged periods of time, being able to multitask between interacting with voters and computer applications, and being able to occasionally lift and move items weighing up to 30 pounds.

Essential Duties
The ideal candidate will have a strong work ethic and possess a high level of integrity. This position requires someone with the ability to learn new subject matter in a short period of time, the capacity to work on several tasks simultaneously, the vigilance necessary to protect the accuracy of voter records, and strong work ethic conducive to maintaining strict standards of customer service during high-volume, fast-paced interactions with diverse members of the City’s electorate.

Working under the supervision of the Voting Center Manager, staff in this position will perform a number of tasks, including:

  1. Accurately inputting voter information into election applications (typing at least 30 wpm)
  2. Issuing ballots at a Voting Center
  3. Providing assistance with completion of election forms
  4. Facilitating voter traffic and providing information to voters
  5. Conducting careful signature review on vote-by-mail ballot envelopes
  6. Opening, sorting, and scanning election forms and Department mail
  7. Providing general clerical support and assisting with other functions, as needed

Desired Qualifications

  • A demonstrated strong work ethic and high level of integrity
  • Experience providing excellent customer service
  • Experience accurately entering data and using computer software
  • Ability to work congenially as part of a team in a fast-paced environment
  • Flexibility and tolerance for occasional long hours
  • Ability to maintain enthusiasm, patience, and a positive demeanor
  • Fluency in languages other than English

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

  1. One (1) year (equivalent to 2000 hours) of verifiable clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail: OR
  2. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and completion of a clerical training program (240 hours); OR
  3. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and 15 semester units (or equivalent quarter units) of coursework from an accredited college or university.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Michael.Cerles@sfgov.org 415-557-4831.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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