1241 Human Resources Analyst

Recruitment #TEX-1241-904068

Introduction

The following information describes the civil service classification for which applications are being solicited.

Make sure you read the entire announcement before completing the application form.

The purpose of this announcement is to fill a vacant position in this classification.

 

Division: Human Resources

Unit: Merit and Examinations

Work Location:  One South Van Ness, 6th Floor San Francisco, CA 94103

Work Hours: Monday through Friday, 8:00 am to 5:00 pm

 

APPOINTMENT TYPE: Temporary Exempt - Full Time appointment not to exceed three (3) years – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

 

POSITION DESCRIPTION:

The Examinations Team of the SFMTA Human Resources Division is one of the City and County of San Francisco’s Decentralized Exam Units.  Led by the Merit and Examinations Manager, the Human Resources Analysts on this team are responsible for all phases of the exam process, including job analysis, announcements, application screening, exam development, testing and eligible list adoption.  In Fiscal Year 2018/2019, the team conducted testing of over 5,700 candidates from a total applicant pool of over 12,700 individuals competing for permanent positions Agency-wide. 

 

Many of the essential functions of this position require partnering with Subject Matter Experts.  Other stakeholders include all SFMTA divisions, employee organizations, other City Departments and various boards/commissions.  Accordingly, to be successful in this position candidates must have excellent interpersonal skills to maintain effective professional relationships and the ability to communicate clearly orally and in writing.

 

Additionally, the Examinations Unit is committed to a data-driven approach to decision-making. The best qualified candidates for this position will have experience compiling, organizing, analyzing and presenting data to HR managers.

 

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES:

  • Identifies and implements appropriate recruitment and selection plans needed to ensure the effective and timely adoption of eligible lists.
  • Conducts job analyses, organizes recruitment activities, reviews employment applications, develops and administers selection devices, analyzes results, establishes passing scores, creates eligible lists.
  • Compiles and analyzes recruitment and examinations data; presents insights to manager.
  • Interprets and administers provisions of Collective Bargaining Agreements, Civil Service Rules, CCSF and SFMTA policies and procedures, Uniform Guidelines on Employee Selection Procedures, etc.
  • Provides information to departmental representatives, labor organizations, managers, employees, applicants, other agencies and the general public.
  • Responds to appeals or protests of personnel decisions and/or procedures; prepares and submits reports to the Civil Service Commission and may present the case before the appellate body, hearing officers or arbitrators.
  • Prepares written materials including letters, reports, memoranda, and forms with the aid of a computer.
  • Establishes and maintains positive working relationships with a diverse group of individuals.
  • May collect and analyze data to determine important/essential duties and position allocation criteria; interview employees and supervisors to elicit and/or clarify job information and organizational relationships.
  • May prepare class specifications in compliance with relevant laws and guidelines and ensure consistency within class series and job families.
  • Performs other related duties and responsibilities as assigned.

MINIMUM QUALIFICATIONS:

  1. Possession of a baccalaureate degree from an accredited college or university; AND
  2. One (1) year of professional human resources experience in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations.

Substitution:

Education Substitution - Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two years of the required education on a year-for-year basis: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations. (One year of experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.)

 

Experience Substitution - Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for the one (1) year of required professional experience.

 

Applicants must meet the minimum qualifications by the final filing date unless otherwise noted. 

One year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.

 

DESIRABLE QUALIFICATIONS:

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

 

  • Experience or formal training in conducting job analyses.
  • Experience or formal training in developing examinations.
  • Experience compiling HR data from JobAps, eMerge PeopleSoft or other HRIS.
  • Experience using Tableau or similar software for HR data visualization.
  • Experience presenting HR data to managers.
  • Advanced proficiency in Microsoft Excel and Access.
  • Ability to communicate clearly and concisely both orally and in writing.
  • Ability to work independently and as a member of a team.
  • Excellent judgment in handling confidential personnel issues appropriately and sensitively.
  • Ability to meet constantly changing deadlines and handle multiple priorities simultaneously.

HOW TO APPLY:

City and County of San Francisco employment applications for this position will be accepted through an on-line process only. Mailed, hand delivered or faxed applications will not be accepted. Visit www.jobaps.com/sf to begin the application process.

 

Please note: We are only accepting on-line applications.  No need to submit cover letter and/or resume.

 

  • Click and select 1241 Human Resources Analyst (TEX-1241-904068)
  • Click on “Apply” and read and acknowledge the information
  • Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”
  • Follow instructions given on the screen

Computer kiosks are available for the public from 8:00 a.m. to 5:00 p.m. Monday through Friday to file online applications in the lobby of the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco and in the lobby of SFMTA Human Resources office, 1 South Van Ness Avenue, 6th Floor, San Francisco.

 

Applicants may be contacted by e-mail. It is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date. Also, applicants must ensure that e-mail from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their e-mail to accept CCSF mail from the following addresses: (@sfgov.org, @sfmta.com).

 

Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application.

 

If you are having difficulty submitting your application online, please e-mail Michelle.Serrano-Nacorda@sfmta.com  

 

VERIFICATION:

Applicants may be required to submit verification of qualifying education, experience, and driver license at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

 

SELECTION PROCEDURES:

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

 

Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 646-2193 or, if hearing impaired at (415) 701-5043 (TTY) or in writing to the SFMTA Human Resources Operations Section, 1 South Van Ness Avenue, 6th Floor, San Francisco, CA 94103 (specify Class 1241).

 

NOTES:

Applicants are responsible for updating their e-mail address or mailing address. Contact Information must be updated online at http://www.jobaps.com/sf by clicking on “Update My Contact Info” and logging into your account.  If updating contact information online, applicants must e-mail the analyst at Michelle.Serrano-Nacorda@sfmta.com immediately to inform them of the change. Failure to do so may result in the loss of eligibility.

 

Make sure your application submitted at the time of filing is complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

 

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Requests:
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

 

MINORITIES, WOMEN AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY

AN EQUAL OPPORTUNITY EMPLOYER

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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