1232 Training Officer

Recruitment #TEX-1232-903859


The Department of Human Resources knows people are the City’s greatest asset. We strive to bring top talent into every department while providing our talented employees with resources for continued professional growth and development. If you are passionate about connecting diverse candidates with City job opportunities, then this might be the job for you!

Appointment Type: 

This position is a Temporary Exempt Category 17 which is excluded by the Charter from competitive civil service examination process.  The successful candidate will serve at the discretion of the appointing officer. This has an anticipated duration of up to two (2) years.

The Department of Human Resources Workforce Development Division

The Workforce Development Division ensures that everyone can find a point of entry to employment with the City and County of San Francisco, as well as a path for growth. We want the City’s residents to know that we strive to hire and retain the best of the best to serve them, with part of that goal being to ensure employment is attainable and accessible to a diverse array of people. We also want to ensure that our employees are able to align their professional skill sets with our ever-changing world by providing opportunities to grow within their current role and providing resources for them to progress to broader and higher levels of responsibilities.

Position Description:
Under general supervision, the 1232 Training Officer performs journey-level work in the development and presentation of training programs and will facilitate events for City and County employees, supervisors, and managers. The 1232 Training Officer will be tasked with delivering the Department of Human Resources' Professional Development and Implicit Bias Training Programs to City staff, in various departments. This position will also consult with, develop curriculum and deliver workshops tailored to specific job classes, departments and work locations.

Essential Functions for this Position Includes:

1. Developing client relationships and performance agreements that are consistent with the client's needs, the organizational culture, the practitioner's ability to perform, and the ethical standards of the human resources development professional; and discusses requests to identify the general content, boundaries, and guidelines before providing the training session.

2. Designing/adapting appropriate assessment tools or approaches such as interviews, questionnaires, survey questions, and will collect the necessary information for assessing learning needs, determining appropriate instructional design and content, identifying target populations, and evaluating the effectiveness of previous related training programs.

3. Assessing individual, team, and organizational learning needs by analyzing information obtained from assessment tools, interviews, reports, complaints, other documents and/or consultations with other agencies or groups.

4. Designing and developing learning programs, facilitating events, seminars, conferences, and materials.

5. Coordinating training programs through planning and scheduling the activities of trainers and other support personnel, and arranging facilities.

6. Conducting training programs that include, but not limited to, making presentations, facilitating group discussions, and leading and monitoring group activities.

7. Evaluating the effectiveness of training programs, and writing various reports.

8. Providing coaching and consulting to managers, supervisors, and employees on a variety of issues.

9. Administering instructional programs and collaborating with contractors to ensure the delivery of high-quality and cost effective training. Researching and preparing written training budget estimates, training charges, and/or justifications for the costs of specific training programs, and assist management personnel on fiscal and program decisions.

10. Preparing the training schedule, course description guides and training newsletter.

Minimum Qualifications

1. Possession of a baccalaureate degree from an accredited college or university; AND

2. Two (2) years of verifiable experience designing, organizing, and conducting employee training programs.


1. Additional experience as described above may be substituted for the required education on a year-for year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience.

2. Possession of a Master of Arts degree may be substituted for one (1) year of the required experience.

3. Verifiable experience in teaching adults and developing lesson plans may be substituted for the required experience on a year-for-year basis.

Note: Essential duties require the following physical skills and work environment: ability to stand for a prolonged period of time, drive to various training sites, use various computer software and equipment, and lift and move up to 25 pounds.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring:

• Experience in working with diversity and/or inclusion content development and training delivery.

• Understands and can articulate the bottom-line impact of diversity and inclusion initiatives across departments and functions; as well as impacts on communities.

• Ability to facilitate a team-oriented and cohesive environment; soliciting input, interpreting/paraphrasing comments, clarifying comments, sensing group energy, handling objections, and managing how participants treat each other.

• Experience developing and conducting training for diverse populations.

• Ability to communicate effectively both in writing and orally.

• Ability to exercise flexibility and be adaptable to changing priorities.

• Ability to learn or possess knowledge of a wide range of information technologies, training tools and trends.

Selection Plan

Applications will be reviewed for relevant qualifying education and experience. Only those applicants who most closely meet the needs of the department will be invited to participate in the interview process. Applicants meeting the minimum qualifications are not guaranteed an invitation to interview. Qualified applicants who are selected for an interview will be notified of the exact date, time, and place of the interview.

Note: Applicants are advised to keep copies of all documents submitted. Submitted documents become a part of the recruitment process and will not be returned. The department may require applicants to present additional material

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:

Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:

Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Issued: 11/05/2019
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: 903859


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


Powered by JobAps